Start sending and receiving messages in minutes and access all messaging channels via one single API.
If your recipient doesn't have the preferred channel an automatic fall back to another channel such as SMS will be used.
Cloud platform with a unique Business Messaging API for all channels and certifications.
With the CM.com Business Messaging API you can send personalized messages to mobile phones all around the world, on all popular channels. Send and receive one message, or thousands at once.
Manage just one API instead of separate APIs per channel
Add rich content to optimize customer service
PHP, Java or C#? We speak your coding language!
Monitor and optimize your messaging strategy in our easy-to-use Channels dashboard. View all your connected messaging channels, add different accounts and keep full control.
Easily request additional channels and numbers
Get clear insight into your monthly active users
Test the WhatsApp Business Solution in our Sandbox
Send reminders of deliveries, orders, appointments
Talk with your customers and deliver support
Updates, changes or reminders; alert when it matters
Protect accounts with two-factor authentication
Drive action with mobile marketing campaigns
Customer engagement today happens on a variety of online channels. Discover why customers demand it and why businesses need conversational messaging.
Download GuideCM.com understood our issue, understood that we already had a CRM in place and that we needed a bolt-on, and were prepared to look at our bespoke requirements and work with us to deliver them. That was unique.
Colin Peters, European Communications Director at Radius
As a hospital we want to innovate with proven technology so that it can be used without risk for our patients. We are confident in using RCS because patient safety is never compromised and at the same time patient satisfaction can only increase.
Jobbe van Nuenen, Business Manager Healthcare ICT at Amphia
In the future of overseas expansion, Tantan hopes to maintain a close partnership with CM.com, to benefit from their industryleading technology and services, and to bring fresh social APP experiences to users around the world.
Jack Wu, International BD Director at Tantan
Easily integrate, scale-up or add extra channels with one unique Business Messaging API. There are several example codes available for different programming languages.
Your .NET Framework application can send and receive mobile messages. Save time with our API commands and tests.
Use our sample programming code in the language Node.js to send text messages through our Messaging Gateway.
Java is one of the most popular programming language today. Use our Java library to start sending your text messages.
One of our most popular APIs is the HTTP to SMS API, a RESTful API that uses simple query parameters via URLs.
Benefit from one single platform and account for all your business messaging, on all channels.
Send and receive messages from our platform with high uptime and a redundant setup.
Our powerful analytics tools give you a real-time, detailed overview of your worldwide traffic.
Easily increase your customers' engagement and offer better customer service by connecting to multiple channels via one Business Messaging API.
Activate the channels you need in the Channels app on the CM.com platform.
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AI innovations in customer service are emerging more rapidly than ever before, especially with the latest addition of Agentic AI and it’s AI Agents. We spoke with Roel Jansen, our Head of Commerce of our Engagement Platform, on how these AI advancements are transforming customer interactions and enhancing the experience. With Roel's expertise and vision, discover the future of customer service and what it means for businesses today. Whether you're an AI enthusiast or just curious about the future, you won't want to miss these engaging insights!
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AI agents are your virtual helpers. Digital employees designed to perform specific tasks within an Agentic AI framework. What type of tasks? Pretty much anything you can think of: Analyzing data, writing emails, automating cancel or renewal processes, creating tickets, and so on and on and on. But how do you create these AI agents? Let us show you how.
More and more retailers and e-commerce companies are getting started with hyperpersonalization, and they have good reasons for it. After all, hyperpersonalization allows for true one-on-one interactions with customers, regardless of the size of your customer base. Want to know how your company can differentiate itself even more for the consumer? With the possibilities of artificial intelligence (AI), getting started is easier than you think.
Your contact page is the ultimate business card for your customer service and provides a direct connection to your customer service team. It's a crucial part of the customer experience where you have the chance to significantly enhance the experience right away! To make this happen, the page needs to be well-designed. In this blog, you'll discover 8 steps you can take to make your contact page irresistible!
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