messaging-gateway
Business Messaging API

One Messaging API for Multiple Channels

CPaaS solution connecting multiple messaging channels into one single Business Messaging API for seamless communication.

business-messaging-api

Business Messaging API for Powerful Conversational Messaging

Access to All Messaging Channels

Start sending and receiving messages in minutes and access all messaging channels via one single API.

Automatic Channel Fallback

If your recipient doesn't have the preferred channel an automatic fall back to another channel such as SMS will be used.

Privately Owned Infrastructure

Cloud platform with a unique Business Messaging API for all channels and certifications.

ONE API TO RULE THEM ALL

whatsapp
apple business chat
viber
rcs
facebook messenger
instagram messaging
google business messages
sms
push
multi channel messaging

Messaging API Built for Developers

With the CM.com Business Messaging API you can send personalized messages to mobile phones all around the world, on all popular channels. Send and receive one message, or thousands at once.

  1. Manage just one API instead of separate APIs per channel

  2. Add rich content to optimize customer service

  3. PHP, Java or C#? We speak your coding language!

Contact Us
channels platform dashboard

Software to Empower Business Messaging

Monitor and optimize your messaging strategy in our easy-to-use Channels dashboard. View all your connected messaging channels, add different accounts and keep full control.

  1. Easily request additional channels and numbers

  2. Get clear insight into your monthly active users

  3. Test the WhatsApp Business Solution in our Sandbox

To API Documentation

Mobile Communication for Every Customer Interaction

Send reminders of deliveries, orders, appointments

Talk with your customers and deliver support

Updates, changes or reminders; alert when it matters

Protect accounts with two-factor authentication

Drive action with mobile marketing campaigns

Essential Messaging Channels for Your Business

Essential Messaging Channels Guide

The Guide to Conversational Messaging

Customer engagement today happens on a variety of online channels. Discover why customers demand it and why businesses need conversational messaging.

Download Guide

How Other Brands Use Our Business Messaging API

Integrate Our Business Messaging API

Easily integrate, scale-up or add extra channels with one unique Business Messaging API. There are several example codes available for different programming languages.

Discover Our Growing Platform

Easy and Convenient

Benefit from one single platform and account for all your business messaging, on all channels.

Unbeaten Reliability

Send and receive messages from our platform with high uptime and a redundant setup.

Real-Time & Historical Analytics

Our powerful analytics tools give you a real-time, detailed overview of your worldwide traffic.

Activate All Your Messaging Channels

Easily increase your customers' engagement and offer better customer service by connecting to multiple channels via one Business Messaging API.

Activate the channels you need in the Channels app on the CM.com platform.

Try for free

Latest Articles

Protect Your Customers from Fraud With RCS Sender Verification
Jun 05, 2024 • Instant Messaging

Protect Your Customers from Fraud With RCS Sender Verification

Cybercrime and spam messaging is on the rise. Criminals attempt to impersonate trusted businesses in the hopes of scamming loyal customers out of their personal details, login credentials, and even banking information. This damages the trust between customers and businesses. How can you tell which messages are legit, and which ones aren't? RCS Business offers verified sender profiles, helping customers identify official business accounts so they can engage with business communication with confidence.

Unified Messaging With RCS on iOS
May 15, 2024 • Instant Messaging

Unified Messaging With RCS on iOS

RCS is a rising star among the messaging channels. It combines the reliability of the SMS network with the added benefits of rich media and other modern messaging features. Its only hiccup was reach - iOS didn't support RCS. Until now.

hero-17-sms-customer-service-templates-to-use-today
Apr 29, 2024 • Instant Messaging

17 SMS Customer Service Templates to Use Today

Using SMS customer service templates not only saves time but lets your support team create personalized, on-brand communications with just a few clicks. Today we’ll share business text message templates you can use to give your customers the information they need — fast.

SMS Customer Service
Apr 08, 2024 • Instant Messaging

How to Effectively Use SMS for Late Payments

Organizations face a significant challenge in effectively managing overdue payments and cash flow in a positive light with customers. To collect payments while keeping relationships intact and increasing engagement, SMS has emerged as a powerful, efficient and convenient tool for both businesses and customers. In this blog, we’ll explore how to effectively use SMS for late payments, highlighting its benefits and best practices.

WhatsApp vs Facebook Messenger
Jan 17, 2024 • Instant Messaging

WhatsApp vs Facebook Messenger: Which Messaging Channel is Best for What?

WhatsApp and Facebook Messenger are both established messaging channels for customer engagement. But what are the differences? Which advantages does each channel have for what business use case? Let's dive into the details

facebook-chatbot-1
Sep 22, 2023 • Instant Messaging

Chatbots in Action: Facebook Chatbots

In the real world, people use different environments to achieve different goals. They’ll go to brick-and-mortar shops to compare prices and competitors. Visit a showroom to experience products up close. Or schedule a meeting to see a live demo. But is that how it works in the digital world? Yes, it is. The digital world has various environments, too, from websites to messaging channels, social platforms and more.

instagram-chatbot
Sep 13, 2023 • Instant Messaging

Chatbots in Action: Instagram Chatbots

Every channel where customers interact with a brand offers a different experience. Among the most distinctive is Instagram. Unlike other social media apps, Instagram users scrolling through posts often feel a deeply personal connection with the sources they follow: celebrities, favorite products, and subjects they’re passionate about. It’s a community built on trusting influential people.

messaging-fraud-and-prevention-for-businesses
Sep 06, 2023 • Instant Messaging

A2P Messaging Fraud and Prevention for Businesses

Safeguarding company data against security threats should be on the top of the priorities list for every modern company. Especially since A2P, or application-to-person messaging fraud is on the rise. Read all about the different types of A2P fraud and what steps you can take to avoid being the next victim.

blog-facebook-marketing-messages
Aug 10, 2023 • Instant Messaging

Introducing Facebook Marketing Messages

Social media plays a central role in modern-day customer engagement. Personalized messages on the favorite messaging platforms of your customers will skyrocket the customer experience and grow brand loyalty. Meta now introduced a new way to market to your audience: via Facebook Messenger.

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