Powerful Business Messaging via Popular Channels

Prepare for the future by connecting multiple messaging channels to reach out to your customers.

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Business Messaging API

Multiple Channels via One Business Messaging API

Integrate Two-Way Messaging

Whether you want to send or receive messages, our API can support you. We can deliver messages to any destination, and receive messages in an ever-expanding list of countries.

Access to All Channels

In need of SMS, RCS, WhatsApp Business, Viber, or Apple Business Chat? We can help you with requesting, verifying, activating and optimising these channels.

Automatic Channel Fallback

We will deliver your message. If your recipient doesn't have the preferred channel we can automatically fall back to another channel such as SMS.

Communicate With Customers on Their Preferred Channels

With the CM.com Business Messaging API you can send personalized messages to mobile phones all around the world.

This RESTful API is the main interface between your application and the CM.com Platform and can be implemented to communicate with all your customers via all popular channels, such as (Verified) SMS, RCS, WhatsApp Business, Apple Business Chat and Viber for Business. Send and receive one message or millions.

  1. Reach your customers within 10 seconds

  2. Manage just one API instead of separate APIs per channel

  3. Add rich content channels to optimize customer service

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multi channel messaging

Integrate Our Business Messaging API

We have combined all of our messaging APIs (SMS, WhatsApp Business, Apple Business Chat, RCS, Viber and Push) into one Business Messaging API. To get you started with your API integration, we have several SDKs available:

CHANNELS AVAILABLE VIA THE API

whatsapp
apple business chat
viber
rcs
sms
push

Customer Success Stories

Discover how the CM.com platform enables companies of all sizes to attract, service, engage and retain their target audience using multi-channel mobile messaging.

Multi-Channel Customer Support via Customer Contact

With many popular messaging channels today and tomorrow you need to be equiped to ensure an efficient and personalized experience for your customers and handle communications smoothly.

CM.com provides one inbox to manage it all: multi-channel support for your customers on a single interface for all your agents:

CM.com's Customer Contact helps you to handle multiple conversations with ease. Customer Contact removes all thresholds and repetitive processes.

Connect all your channels to make life easier for your customer care team, safe costs and improve your service quality at the same time.

Go to Customer Contact

Discover Our Growing Platform

Our Business Messaging API will be continually expanding with new channels that emerge, which means that your business communication is immediately future-proof.

Connect with our scalable platform to discover it all. Jump on the opportunity to connect with all messaging channels in one place, ensuring you full access to the whole world.

multi channel messaging

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Reach your customers via the channels most convenient for them. Easily increase your customers engagement and offer better customer service by connecting to multiple channels via one Business Messaging API. We are happy to get you started.

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