previous icon Back to press
Oct 20, 2023
3 minutes read

CM.com Unveils 'Safeguard' Feature to Combat Artificially Inflated Traffic (AIT) Fraud

Breda, The Netherlands, 26 September 2023 - CM.com, a leading provider of Communication Platform as a Service (CPaaS) solutions, is proud to announce the launch of its cutting-edge feature, 'Safeguard: Destination Management.' This innovative addition to the company's robust platform empowers customers to protect themselves against artificially inflated traffic (AIT) fraud by managing messaging traffic to specific destinations.

Artificially Inflated Traffic (AIT)-fraud has become an alarming issue in the telecommunications industry, resulting in increased costs and reputational damage for businesses. 'Safeguard: Destination Management' represents the first step in a series of comprehensive measures and features designed to empower CM.com customers in the battle against fraudulent traffic.

Safeguard Destination Management

Key highlights of the 'Safeguard: Destination Management' feature include:

  1. Destination Blocking: Customers can now selectively block messaging traffic to specific destinations, where they have no business activities or interests. This capability provides customers with granular control over their messaging traffic, ensuring that resources are allocated efficiently.

  2. Allow-List: For even tighter security, customers can implement an "allow-list" approach, where all messaging destinations are blocked by default, except for those countries explicitly added to the allow-list. This stringent setting adds an extra layer of protection, safeguarding customers from unwanted traffic.

Dedication to Reliability and Credibility

Remco Magielse, Head of Communications Platform at CM.com, says, "We are dedicated to being a reliable and credible partner for our customers for all their communication needs. The rise of Artificially Inflated Traffic affects the entire industry. This often leads to unnecessary cost increases and may cause reputational damage. We are proud to take this next step in our continuous effort to help prevent fraud together with our customers. This latest addition to our platform is a huge leap forward to offer our customers a trustworthy messaging solution."

Unwavering Commitment to Innovation and Security

Jeroen van Glabbeek, CEO of CM.com adds: “ 'Safeguard: Destination Management' is the latest testament to CM.com's unwavering commitment to innovation and security. The company remains at the forefront of CPaaS solutions, continually enhancing its platform to meet the evolving needs of businesses in an increasingly complex telecommunications landscape. To provide customers with peace of mind the feature will automatically be enabled for customers of CM.com from October 2023 onwards.”

CM.com: Leader in CPaaS

CM.com is a leading provider of Communication Platform as a Service (CPaaS) solutions, offering businesses a suite of tools and services to enhance their communication capabilities. With a focus on innovation and security, CM.com empowers organisations to connect, engage, and communicate with their customers and partners seamlessly.

To learn more about 'Safeguard: Destination Management' and how CM.com can help your organisation combat AIT fraud, please visit our website (www.cm.com) or get in contact with our dedicated team. For media inquiries, please contact: [email protected].

Learn more about 'Safeguard: Destination Management' and how CM.com can help your organization, please get in contact with our dedicated team.

Was this article interesting?
Share it!
CM.com
connects tens of thousands of companies with millions of consumers via their mobile phone each day. Behind the scenes, from our innovative platform, CM.com makes sure companies can use these millions of messages, phone calls and payments to become part of people’s lives.

Latest articles

Engagement platform generative ai engine
Sep 19, 2023 • CM.com

CM.com Celebrates Launch of Generative AI Engine: Revolutionizing Customer Engagement

Breda, Netherlands, September 15, 2023 - CM.com, a global leader in conversational commerce solutions, is pleased to announce the successful launch of its innovative Generative AI capabilities. This release represents the latest advancement in CM.com’s ongoing AI investment efforts.

techno-girls-press
Jul 05, 2023 • CM.com

TechnoGirl Trust Partners with CM.com to Create STEM Careers for South African Girls

Johannesburg, July 6th, 2023 - CM.com, a global leader in conversational commerce solutions, is excited to announce its partnership with TechnoGirl Trust (TGT) in selecting four exceptional beneficiaries from the TGT programme for an exclusive internship opportunity.

Juniper recognizes CM.com as leader in CCaaS market
Feb 16, 2023 • Awards

Juniper recognizes CM.com as leader in CCaaS market

Juniper Research ranks CM.com, the market leader in cloud software for conversational commerce, as a leader in the Contact Center-as-a-Service (CCaaS) market.

Juniper Research CDP report
Feb 16, 2023 • Customer Data Platform

CM.com named an ‘Established Leader’ in Juniper Research's CDP Vendor Competitor Leaderboard

Juniper Research’s Competitor Leaderboard: CDP Vendors places CM.com as one of 14 leaders in the market.

CM.com selected as Euronext Tech Leader
Jun 07, 2022 • CM.com

CM.com selected as Euronext Tech Leader

CM.com, a global leader in cloud software for conversational commerce, has been selected to participate in Euronext Tech Leaders.

buildingblocks-press-release
Mar 15, 2022 • CM.com

CM.com completes acquisition of Building Blocks

CM.com, a global leader in cloud software for conversational commerce, has completed the acquisition of Consumer AI technology company Building Blocks.

CM.com recognized by IDC
Jul 21, 2021 • Awards

CM.com Recognised as a Major Player in the 2021 IDC MarketScape for the Worldwide Communication Platform as a Service (CPaaS) Market

CM.com (AMS: CMCOM), a global leader in cloud software for conversational commerce, has been positioned as a Major Player in the 2021 IDC MarketScape for Worldwide Communication Platform as a Service Vendor Assessment.

CM.com Strengthens Conversational Commerce Software Platform with TraceDock Acquisition
Jul 07, 2021 • CM.com

CM.com Strengthens Conversational Commerce Software Platform with TraceDock Acquisition

Extending the Mobile Marketing Cloud helps companies achieve the most optimal customer experience possible.

Is this region a better fit for you?
Go
close icon