Leverage Viber for real-time updates, such as package delivery notifications or invoice reminders, seamlessly integrating it into your business ecosystem to elevate your customer service.
Enhance your customer service with interactive messaging, offering prompt assistance for customer questions and concerns to foster stronger relationships.
Guide customers with personal product suggestions, answer questions and provide support for confident purchases. Create a satisfying shopping experience that fosters loyalty and repeat sales.
Ensure customer security by using Viber for secure one-time password messages, bolstering the protection of your business and improving overall security.
Verified Sender information is presented when users interact with a legitimate business, fostering trust for the consumer.
Engage your audience when relevant to them with live chats and calls, ensuring the personal support they need and boosting your conversions.
Viber offers secure communication through end-to-end encryption, ensuring that messages and media shared are protected from unauthorised access.
Message delivery is guaranteed. If the recipient lacks an internet connection or doesn't have Viber installed, our system seamlessly switches to SMS as a backup.
Viber boasts 1 billion users across 193 countries worldwide, with its global community expanding every day, facilitating over 7 million interactions every minute.
Its suite of business communication tools and features enables companies to engage with their audience with personalised, highly relevant content.
Its global reach and trustworthiness make it a valuable platform for businesses looking to build and maintain strong customer relationships.Speak to an expert
Streamline communication with our Business Messaging API. Integrate Viber and more using a single API. We provide sample codes in multiple programming languages for easy implementation.
Mobile Service Cloud empowers teams with context-driven support across various channels, including Viber, all from one convenient inbox.
Elevate your marketing with Mobile Marketing Cloud. Craft personalised omnichannel experiences and seamlessly launch automated Viber campaigns for impactful engagement.
Select a region to show relevant information. This may change the language.