Help and connect with more people, online

Reach your beneficiaries, volunteers and supporters on the communication channels they use every day.

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Industries Charities

The charities sector in numbers

Over 200 000

estimated registered NGOs in South Africa varying in size and operating in the formal and informal economy

78%

of charities have deployed digital to speak to new audiences since COVID-19 pandemic (The Charity Digital Skills Report 2021)

60%

of charities now have a digital strategy in place (The Charity Digital Skills Report 2021)

80%

of all donations were digital in 2020 and this is likely to increase again in 2021 (Global Trends in Giving survey 2020)

How CM.com can help your NGO

One-Off Fundraisers

Humanitarian

NGOs need strong engagement with their local community and CM.com helps them do that. Cloud software such as Mobile Marketing Cloud enables NGOs to personalise their beneficiaries interactions, to be more relevant and increase engagement.

Global Charities

Agriculture

Engage your beneficiaries using messaging channels such as SMS, WhatsApp, and Facebook Messenger to offer more accurate advice about effectively managing cropping and crop disease.

Local Charities

Healthcare

During the COVID-19 pandemic, many people were turning to non-government organisations for healthcare information, resources and support. You can scale to meet those needs by offering access to important information using messaging channels and chatbots.

sms

Inspire your supporters to do more everyday

Build relationships and mobilise your donors, supporters and volunteers by reaching them on the communication channels they prefer, from SMS to email. Personalise messages and start 2-Way conversations to inspire action for social change.

Use messaging channels to deliver an effective donor engagement or supporter communication strategy, you need insights and data. By conducting surveys, your marketing or outreach strategies could better meet your supporter’s communications preferences.

SMS

Give a lifeline to people in crisis

Revamp your crisis hotline to meet the specific requirements of your community, ensure anonymity, and accept calls via any channel. Provide disaster and emergency aid through beneficiaries preferred channels Easy-to-remember short numbers, support for SMS and WhatsApp messages, and chatbots to collect the information you need to prioritise requests will make it easier for customers to contact you.

Voice
The Guide to Conversational Messaging

Engage with beneficiaries via their preferred channel

Make it easier for people to communicate with your organisation. Choosing the best Conversational Channels for you and your beneficiaries is important. Download our guide to discover each channel.

Download the guide

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