About CM.com

Together we are part of people's lives

CM.com – Be part of it

Today, people all over the world are connected 24/7. Imagine that you, as a business, could be part of their lives. That's where we come in, we're constantly searching for ways in which we can connect people by creating seamless mobile interactions between businesses and people. 

We create this connection through our communication platform (cPaaS) in the area of Messaging, Voice, Payments (Europe) and Authentication. We call that Text, Talk, Security and Pay: a smart combination of messaging channels, interactive voice solutions, authentication solutions, and Europe’s most innovative payment solutions.

Be exactly where your customers are

Businesses as well as their customers are looking for more efficient and customer-friendly ways to communicate with each other through mobile channels. Conversational Commerce promises just that. Conversational Commerce is the smart combination of all the popular messaging channels, a customer data platform and payment solutions. It allows customers to contact businesses and finish the path to purchase within their favourite messaging channel. Have rich, efficient and customer centric conversations with your customers on their mobile phones, without any technological barriers. 

Continuous innovation shaping the future

We’re driven by the vision that all communication will shift to mobile. Therefore, we continuously build on our private cloud platform shaping the future of Conversational Commerce. The core of our network is built with our in-house development team which hasn't changed over the last 20 years. 

  1. Geo-redundant private cloud network

  2. ISO certified, GDPR compliant

  3. Gartner CPaaS accredited provider

  4. PCI-DSS certified

timeline SMS to mutli-channel messaging

It all started with 1 SMS

The story of CM.com started back in 1999, with one message being: “Will you join me at Highstreet?”. This was the SMS Gilbert Gooijers sent to Jeroen van Glabbeek.

Starting out as Club Message, co-founders Jeroen and Gilbert introduced sending SMS messages to groups in 1999. SMS was used to inform visitors of discos in the Benelux area. Information about guest DJs, time-tables, contests, discounts and other weekend news was shared.

SMS on a nokia phone

The mobile customer journey

More and more consumers start and end their search on their mobile phone. So now that the mobile phone plays an increasingly important role in the life of consumers, the success of companies depends on their mobile presence. Mobile holds more opportunities for companies than you may think. Find out how our platform can optimise the mobile customer journey during each phase.

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mobile vs desktop penetration

20 years later

Over the years, CM.com has changed as a business. We have evolved from an SMS services supplier to the full-service communication provider we are today. 

We strongly believe that technology exists to enhance people’s lives - to make the experience better, safer and easier. CM.com connects businesses to people and people to businesses via telecom operators, worldwide payment providers and messaging chat apps. 

cm.com about us

In the end, it's all about people

Regardless of what technology enables, we believe people make the difference. Using change to our advantage - we adapt, stay agile and allow ourselves to fail and learn fast.

We’re convinced that when employees do what they enjoy, they get better at it. That way, they have the most to offer customers, colleagues and CM.com. That’s why we give everyone the opportunity to grow in a direction that he or she has the most pleasure in. Because even though we’re all equal, we’re definitely not all the same. It is precisely this diversity that makes us colourful.

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