About us

Outperform Expectations With CM.com

Empower your marketing, sales and customer service with our software suite for Conversational Commerce.

fy 2022 results

Customer Stories

Find out how other brands and businesses improve operations with our Cloud Platform.

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The CM.com Story

The story of CM.com started back in 1999, with this one message: “Will you join me at Highstreet?”

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Investor Relations

Find all relevant information for investors: financial publications, shareholder information, and more.

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Bring your insights, skills, and knowledge to life in an inspiring and collaborative work environment.

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CM.com At A Glance

CM.com at a glance

CM.com (Euronext Amsterdam: CMCOM) is a global leader in cloud software for conversational commerce that enables businesses to deliver a superior customer experience.

Our communications and payments platform empowers marketing, sales, and customer support to automate engagement with customers across multiple mobile channels, blended with seamless payment capabilities that drive sales, gain customers and increase customer happiness.

2020 Key Figures

2021 Key figures

Revenue: € 237.0 million (+67%):

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    5.8 billion messages (+58%).

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    689 million voice minutes (+133%).

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    € 905 million online payments (+24%).

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    9.2 million number of tickets (+74%).

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CM.com facts

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1999 Founded

Breda, Netherlands.

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900 FTE

And still growing.

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23 countries

Local presence.

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Listed CMCOM

Euronext Amsterdam.

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€ 237 million

Core revenue 2021.

#1 Cloud Software for Conversational Commerce

Mobile Marketing Cloud

Mobile Marketing Cloud

CM.com's Mobile Marketing Cloud is an omnichannel customer engagement solution that enables you to engage with your customers via multiple mobile messaging channels like SMS and WhatsApp whilst automating customer journeys at scale.

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Mobile Service Cloud

Mobile Service Cloud

Interact with your customers through their preferred channel via one Omnichannel Inbox, or automate your conversations with a chatbot. One solution with everything you need to provide a seamless customer experience, anytime, anywhere. For a five-star service.

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Conversational AI Cloud

Conversational AI Cloud

Deliver an exceptional customer experience and enable your customers with self-service support. Automate conversations with your own AI-powered Conversational bots and personalize and customize conversations.

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Communications Platform

Communications Platform

Embrace personal, easy, and cost-effective solutions to deliver your message to your target audience. From SMS, WhatsApp, Apple Messages for Business, Viber, and Voice, start communicating via your customers' preferred channels.

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Local presence worldwide


Business who trust in us

Tech & Security

Tech and security

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    24/7 monitoring, virtual servers and high-speed storage.

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    Privately owned cloud platform and software developed in-house.

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    Guaranteed scalability, time to market, global redundancy.

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    ISO certified, POPIA compliant, PCI-DSS certified.

Making life easier, safer and more beautiful

jeroen van glabbeek

In the field of CPaaS, we’re currently one of the fastest-growing companies in the world. In 2020, we managed to pick up speed every quarter while hiring more people to boost our sales and innovation power.

Jeroen van Glabbeek CEO

gilbert gooijers

The big difference for us in 2020 was the acceleration. My job is to maintain our company culture. It doesn’t change with an IPO, but it can change when you grow too fast.

Gilbert Gooijers COO

jan saan

The capital raises and challenging market situation has enabled us to act according to a strong market demand for our products. You have to organize your business in a way in which it can accelerate and adapt when an opportunity arises.

Jan Saan CTO

jorg de graaf

We’re always actively spotting acquisition candidates, but at the same time, we remain very selective. We understand that to grow sustainably, we have to build up structures and processes while remaining flexible and maintaining our entrepreneurial spirit.

Jörg de Graaf CFO

CM.com colleagues

It all started with 1 SMS

The story of CM.com started back in 1999, with this one message: “Will you join me at Highstreet?”. This was the SMS Gilbert Gooijers sent to Jeroen van Glabbeek. Starting out as Club Message, co-founders Jeroen and Gilbert introduced sending SMS messages to groups in 1999. This was used to inform visitors of discotheques in the Benelux on guest DJs, time-tables, contests, discounts and more weekend news; right on the exact moment it matters for the visitor.

Read the CM.com story
Work at CM.com

Work at CM.com

Fulfil your job with your insights, skills, and knowledge in an inspiring work environment. Flexible working hours, fresh lunch provided, and many opportunities for personal growth!

We embrace a friendly and professional working environment and want to give you the freedom to shape your job based on your skills and knowledge. Do you have what it takes? Find out more about the team you should be part of.

Open vacancies

Accreditation and awards

Take the next step into conversational commerce

Our software helps brands and businesses improve marketing, sales, and customer support. CM.com provides the entire conversational stack to outperform expectations.

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