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Apple Messages for Business

Engage customers with Apple Messages for Business

Integrate Apple Messages for Business into your communication suite and turn any conversation into a successful conversion.

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Excel in Customer Service and Commerce

Leverage Apple Messages for Business to deliver tailored updates and exclusive offers to your audience, while offering a seamless in-channel shopping experience to drive revenue growth.

Unlock Success With Apple Messages for Business

Interact With Apple Users

Connect up to 1.8 billion active users of Apple devices with iOS 11.3. or higher, and handle chats via Apple Messages for Business.

Enrich Customer Care

Enable easy and secure customer contact to help, schedule appointments, and complete purchases with Apple Pay.

Rich Conversations

Offer a whole new way to talk to your customers in real time and have relevant and rich conversations.

Apple messages

Direct Connection to Your Audience on Apple Devices

Apple Messages for Business is a powerful channel that adds exceptional value for businesses, enabling direct connections with customers on iPhone, iPad, Mac, and Apple Watch.

Customers initiate conversations with your business through various touchpoints, including web, in-app, social media, Apple Maps, iOS Search, or by tapping on any phone number of your choosing.

Contact Us

Why CM.com?

  1. Fast implementation and migration
  2. Integrate via API or software
  3. Premium customer support
  4. GDPR-compliant & secure

Latest articles

WhatsApp vs Facebook Messenger
Feb 12, 2024 • Instant Messaging

WhatsApp vs Facebook Messenger: Which messaging channel is best for what?

WhatsApp and Facebook Messenger are both established messaging channels for customer engagement, but what are the differences? Lets look at what the advantages are of each channel and which situations call for which channel. Let's dive in.

blog-featured-leisure-travel-instagram-marketing-messages
Oct 23, 2023 • Instant Messaging

Introducing Instagram Marketing Messages for Leisure and Travel

The impact of social media on leisure and travel is undeniable. Platforms like Instagram and Facebook have transformed how people experience and plan their journeys. They serve as hubs for sharing photos, videos, travel tips, and reviews, essential tools for travellers worldwide.

messaging-fraud-and-prevention-for-businesses
Oct 18, 2023 • Instant Messaging

A2P Messaging Fraud and Prevention for Businesses

Safeguarding company data against security threats should be on the top of the priorities list for every modern company. Especially since A2P, or application-to-person messaging fraud is on the rise. Read all about the different types of A2P fraud and what steps you can take to avoid being the next victim.

facebook-chatbot-1
Sep 28, 2023 • Instant Messaging

Chatbots in action, part 3: Facebook Chatbots

In the real world, people use different environments to achieve different goals. They’ll go to brick-and-mortar shops to compare prices and competitors. Visit a showroom to experience products up close. Or schedule a meeting to see a live demo. But is that how it works in the digital world? Yes, it is. The digital world has various environments, too, from websites to messaging channels, social platforms and more.

instagram-chatbot
Sep 26, 2023 • Instant Messaging

Chatbots in action, part 2: Instagram Chatbots

Every channel where customers interact with a brand offers a different experience. Among the most distinctive is Instagram. Unlike other social media apps, Instagram users scrolling through posts often feel a deeply personal connection with the sources they follow: celebrities, favourite products, and subjects they’re passionate about. It’s a community built on trusting influential people.

whatsapp-business-platform-centros-educativos
Jun 26, 2023 • Instant Messaging

What is a WhatsApp Opt-in and why do businesses need It?

WhatsApp has a number of policies in place to help them improve the overall customer experience and build a more positive relationship between consumers and online businesses. One such policy specifies that, before sending any messages to your customer through WhatsApp Business, companies must first receive consent to do so.

instagram-marketing-messages-feature1
May 22, 2023 • Instant Messaging

Introducing Instagram Marketing Messages

In today's digital landscape, customer engagement is increasingly shifting towards social media platforms. This shift is well-founded, as personalised messaging on the messaging apps preferred by your customers can greatly enhance your brand awareness. With the introduction of Instagram's new Marketing Messages feature, you now have a powerful marketing tool at your disposal to increase your visibility where your customers are and re-engage them effectively, ultimately boosting your conversion rates.

RCS vs. SMS Messaging
Dec 05, 2022 • Instant Messaging

SMS is 30 years old! 30 facts about SMS through the ages

Happy birthday, SMS! This famous channel celebrates its 30th birthday on December 3rd, 2022. From messages between individuals to SMS Marketing, the channel reigns supreme in the world of telecommunications. Let's look at some fun statistics and details you might not know about; 30 years of SMS history, the channel that pioneered mobile messaging as we know it today.

mobile-marketing-mistakes
Nov 21, 2022 • Instant Messaging

9 mobile marketing mistakes to avoid next year

It’s no secret anymore, consumers expect to be able to engage with brands on their mobile devices. For brands, it is the best channel to reach your customers and to drive sales. While not every business needs a mobile app to meet consumer demand, every business needs a smart mobile marketing strategy. We’ll take you through the mobile marketing errors that shouldn’t be made next year.

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