SIP Trunking
Set up your SIP Trunk in minutes with our cloud software or easy-to-integrate API.
Connect through our geo-redundant platform and lose single connection dependencies.
Easily add extra channel capacity or additional numbers without adding physical hardware or phone lines.
Benefit from low investment costs, smart least-cost routing, and transparent pricing per second.
Benefit from our globally redundant voice platform with flexible capacity and a suite of self-service apps and APIs.
Configure your SIP Trunks to save up to 30% on call costs.
You can easily combine our SIP Trunk and all of its features with your own (cloud) PBX system using our Voice Management platform or API ecosystem.
Onboarded in minutes with easy integration
Multiple SIP trunks and flexible capacity limits per trunk
Blocking or allowing traffic based on destination or cost
No calls without telephone numbers. Through our extensive partner network, you get access to DDI virtual numbers in over 80 countries.
Easily request and provision numbers.
Including geographic, national and toll-free numbers.
Port your existing numbers to CM.com.
Easy configuration of Trunks in the Voice Management app.
Overview of all accounts with custom price plans.
With all IP-PBX systems and contact centre software.
ISO 9001, 14001, 20000-1, 27001 certified.
25+ carriers and major operators directly connected.
"Pluscloud recently joined CM.com. What we noticed were the short and fast communication lines. Together with the efficient dashboard and the simplicity of the concept, CM.com offers us a SIP Trunking solution that is much more efficient and economical than the solutions of the competition."
Martijn Snels, Founder Pluscloud
"The quality of CM's SIP Trunk is good and certainly comparable to traditional ISDN-based telephony connections. The switch to CM's Voice platform was also easily and quickly implemented."
Sander Kole, Technical Director Takeaway.com
"The price is not only what matters. CM is also a specialist when it comes to smart routing of calls via the best telecom suppliers. The price is OK but the quality of the routing is very high."
Kees-Jan Mars, Director at GDCC
We give you full control over your SIP trunks via one easy-to-use cloud app. Use the Voice Management app to set up, configure and manage your SIP trunks with detailed insights into your usage.
Add programmatic access to your SIP Trunks. Easily integrate, configure, and modify all your Trunks, Accounts, Domain Names, Distribution Groups, and Number configurations with our REST API.
To the API docsDetailed insight in your calls is essential for billing, cost control, and anti-fraud purposes. Using our cloud software and easy API, you get instant access to Call Detail Records (CDR).
Do you want to know what’s going on with your voice traffic at any time? With Voice Analytics you have real-time insight into your voice data, including volume, destinations, cost, and quality statistics.
| Operator | Price (excl VAT) |
|---|---|
| Operator | Price (excl VAT) |
South Africa fixed |
R0,2871 |
South Africa Telkom Mobile |
R0,4119 |
South Africa MTN Mobile |
R0,2871 |
South Africa Vodacom Mobile |
R0,2871 |
South Africa Cell C Mobile |
R0,3917 |
* Full price list in the Voice Management app
Set up and configure your SIP trunk with our easy-to-use Voice Management app. Create an account and get started in minutes.
AI innovations in customer service are emerging more rapidly than ever before, especially with the latest addition of Agentic AI and it’s AI Agents. We spoke with Roel Jansen, our Head of Commerce of our Engagement Platform, on how these AI advancements are transforming customer interactions and enhancing the experience. With Roel's expertise and vision, discover the future of customer service and what it means for businesses today. Whether you're an AI enthusiast or just curious about the future, you won't want to miss these engaging insights!
AI agents are your virtual helpers. Digital employees designed to perform specific tasks within an agentic AI framework. What type of tasks? Pretty much anything you can think of, from analysing data, writing emails, automating cancel or renewal processes, creating tickets, and so on and on and on. But how do you create these AI agents?
Looking for a smart and capable employee that never sleeps? A little helper that can take over all your menial and repetitive tasks to make your life a little easier? One that will continuously learn and improve itself to keep assisting you the best it can? This may sound like a dream (and an unrealistic one at that), but it's much closer to reality than you might realise! Discover agentic AI!
A contemplation on CM.com in the era of AI agents.
As we begin 2025, the customer experience (CX) landscape is moving faster than ever. Significant progress is being made in advancing Generative AI towards Agentic AI, driving efficiencies from service to marketing, Apple has also launched RCS on iOS, leading to new channels to engage customers, and finally, businesses are using automation to meet customers’ demands of personalised interactions and instant responses across every channel.
Your contact page is the ultimate business card for your customer service and provides a direct connection to your customer service team. It's a crucial part of the customer experience where you have the chance to significantly enhance the experience right away! To make this happen, the page needs to be well-designed. In this blog, you'll discover 8 steps you can take to make your contact page irresistible!
The holiday season is right around the corner, and it comes with a golden opportunity to connect with your customers in meaningful and personalised ways. Messaging channels like WhatsApp and SMS can help you create an unforgettable customer experience this Festive Season. Stand out by sending curated offers, support, smart deals and festive cheer directly to the phones of your customers. Learn how to leverage channels will not only enhance customer satisfaction but also drive sales during the busiest time of the year.
Verifying online users and accounts has become indispensable in today's business landscape. You want to know who has access to your (online) services and data, but even if you couldn't care less, rules and regulations will definitely care! Whether it's to protect yourself and your customers from harm, or making sure you abide by the local law - making sure you know who the person on the other end of the internet is, is paramount.
Black Friday is a huge shopping event, drawing crowds of eager shoppers hunting for deals. But after the frenzy fades, the real challenge begins: turning one-time shoppers into loyal, repeat customers. Customer retention is vital for long-term success and post-Black Friday is the perfect time to build lasting relationships. So, how can your business retain customers post-Black Friday? In this blog, we’ll explore how to make it happen.
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