Secure and cost-efficient voice communication

Make, receive and automate your business calls. Reduce costs and improve efficiency with our VoIP services.

voice hero medium

Start calling in a matter of minutes

Discover our scalable voice solutions

sip trunk

SIP Trunking

Whether you're a contact center, an enterprise, or need SIP for a wholesale solution, our scalable platform offers you the solution you need.

Read more

voice api

Voice API

Manage your call flows with our Voice API to easily build IVR applications, without the complexity of integrating voice functionalities.

Read more

Virtual Phone Numbers

Voice Numbers

We deliver global direct dial-in (DDI), Toll-Free and Premium numbers and can easily port your existing numbers to the CM.com platform.

Read more



Discover the benefits of our powerful voice platform

Easily scale your Concurrent Channels and Call Setups per Second. CM.com is able to handle both your inbound as well as outbound capacity.

Get insights into detailed information about each call for anti-fraud purposes, such as timestamp, destination, surcharges, and more.

Get started with VoiceTalk to a Voice expert
VoIP service

Set up your SIP Trunk in minutes

Benefit from premium call quality through our global geo-redundant platform. Connect your phone system with our SIP Trunk and make quality calls at the lowest cost.

Please note, as of 01 June 2024 SIP trunk services for local South Africa outbound will no longer be available.

  1. Create and configure multiple SIP trunks.

  2. Get detailed insight into your call history.

  3. Request and configure new numbers.

  4. Download prices per country and operator.

More about SIP Trunk

API access for voice functionalities

Do want to implement additional voice functionalities on top, or instead of our SIP Trunking service?

You now have access to our comprehensive set of APIs, enabling you to build voice applications with our prefab building blocks.

  1. Text to speech or audio notifications.

  2. One-Time Passwords (OTPs).

  3. Call forwarding and DTMF input.

More about Voice API

Build any Voice experience

Easily scale your Concurrent Channels and Call Setup per Second.

Port your existing phone numbers easily to the CM.com platform.

Get insights into detailed information about each call for anti-fraud purposes.

Inbound numbers for customer contact

Making sure you can call your customers is one thing. Enabling customers to call you might be even more important.

As a VoIP provider, we deliver global direct dial-in (DDI), Toll-Free and Premium numbers and port your existing numbers to the CM.com platform.

  1. Direct Dial-in (DDI) inbound numbers.

  2. Toll-free inbound numbers.

  3. Worldwide coverage.

More about phone numbers

Global connectivity and low latency for all markets

Contact Centers

The SIP Trunk of CM.com is ideal for processing large volumes of phone traffic, for both inbound and outbound calls.

Contact Center Software

Our Voice solutions can be fully customised based on any needs for performance-driven Contact Centers.

SMB and Enterprise Market

Connect your phone system with CM.com's SIP Trunk and make calls at the lowest cost. Our connection is of premium quality.

ICT/IP PBX Resellers

Connect your telephone system with our powerful SIP Trunk and send all your inbound and outbound traffic via CM.com.

One platform for all voice applications

Voice Management App

Voice management app

We give you full control over your SIP trunks via one easy to use cloud app. Use the Voice Management app to setup, configure and manage your SIP trunks. The app puts you 100% in charge of your trunks and provides detailed insights into your usage.

Voice Analytics

Voice analytics

Want to know what’s going on with your voice traffic any time of day? With Voice Analytics you have real-time insight in your voice data, including volume, destinations, cost and quality statistics. 

Call Detail Records

Call detail records

Detailed insight in your calls is essential for billing, cost control, and anti-fraud purposes. Using our cloud tooling, or nifty API, you get instant access to Call Detail Records (CDR).

Start talking!

Get access to a range of great VoIP products and services to enhance your global voice business. Direct operator connections worldwide mean premium call quality through our global geo-redundant platform.

Get started with VoiceTalk to a Voice expert

Latest articles

Telco infographic blog calling lady customer journey
Jan 15, 2024 • Voice

Why offering customer support by phone is essential

Contrary to what you may believe about the preferences of the younger generations, recent data indicates that the telephone remains the favoured method of customer support for 69% of consumers across various age groups, including Gen Z and millennials. Additionally, there has been a consistent upward trend in Google searches for "phone number customer service" in the US over the past five years. This demonstrates a sustained and growing reliance on phone-based customer service solutions, highlighting its enduring significance in the contemporary consumer landscape.

Nov 21, 2022 • Voice

9 mobile marketing mistakes to avoid next year

It’s no secret anymore, consumers expect to be able to engage with brands on their mobile devices. For brands, it is the best channel to reach your customers and to drive sales. While not every business needs a mobile app to meet consumer demand, every business needs a smart mobile marketing strategy. We’ll take you through the mobile marketing errors that shouldn’t be made next year.

Oct 05, 2022 • Voice

Voicebot vs IVR in Today’s Call Centre

Wouldn’t it be a fascinating study to put a Rand value on service speed? How much do you think it would be worth to your company to route customers as quickly as possible to the right place where their problems can be solved in record time?

Sep 02, 2022 • Voice

9 Top Marketing Use Cases for Voice Campaigns

What's more impactful than a personal, spoken message? The human voice is one of the most powerful ways to convey information to your customers, supporters, and employees. But how can you do it at scale? Voice campaigns enable you to reach people effectively, boosting engagement and reach while controlling costs.

Beneficios de A2P
Jan 25, 2022 • Voice

The Strategy of Customer Service Channels for eCommerce

The next time you walk into your favorite brick-and-mortar clothing store, try noting the number of service interactions you encounter in a single visit. You won't get a similar experience online. It's time for multichannel retailers to reimagine the customer experience in a digital setting. Think — immersive, personalised experiences that grab shoppers' attention.

Microsoft Teams
Dec 09, 2021 • Voice

Why Microsoft Teams Direct Routing Is The Must-Have Solution For Your Business

Microsoft Teams has become a staple of the business world. Part of its boost in popularity has been thanks to working from home becoming the norm in recent times. The fact it is currently one of the fastest growing products in the world should come as no surprise. Microsoft Teams handles internal communications, meetings and offers options for document management and app integrations. But did you know you can also use it as a platform to make business calls?

Jul 08, 2021 • Voice

The Benefits of VoIP for Business

If a business process or a system can be done better, faster, and cheaper, then it makes sense to embrace it wholeheartedly. That said, what do you know about VoIP?

Feb 07, 2019 • Voice

Scaling up your voice business globally

VoIP is the new market standard for business telephony. Compared to ISDN, it is easier to set up and more cost efficient. However, behind setting up a VoIP call, there is still some complexity to take into account. Especially for companies that have a focus on scaling their business internationally, it can become increasingly challenging. But not with these 3 tips.

Is this region a better fit for you?
close icon