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Mobile Marketing Cloud

Personalise your mobile marketing campaigns•

Automate customer journeys across various channels with segments and workflows whilst keeping campaigns hyper-personalised.

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Customer Data Platform

Unlock your data from its silos with our Customer Data Platform.

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Marketing Automation

Create workflows and let us do the heavy lifting for you.

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Omnichannel Engagement

Get access to all mobile messaging channels through CM.com.

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TraceDock

Ensure that your data in Google Analytics is 100% accurate.

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Get started with proactive consent-based communication

Create automated consent-based mobile marketing campaigns across the entire customer journey. From real-time notifications to nurturing flows, start cross-channel campaigns that keeps your customers engaged and coming back for more.

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Manage personal conversations at scale

Use a platform that grows with you

Get access to all the mobile messaging channels available through CM.com.

Be 100% mobile-focused

Reach customers where they spend most of their time, on their mobile phones.

Scale-up and save time

Save time and work more efficiently with CM.com's mobile marketing automation tooling.

Introductory guides for marketers

Mobile marketing automation

Unlock your customer data

Customer Data is often fragmented and siloed in different systems. As a result, you cannot utilize your data to its full potential. Our CDP solves this problem and unlocks your data.

Learn More: Customer Data Platform

  1. Unify all your data sources.

  2. Real-time APIs, Webhooks and CSV imports.

  3. Make your data actionable for marketing.

  4. Export segments to Facebook for (re)targeting.

Mobile marketing

1:1 Personalisation

One size does not fit all. Customers expect personalised offerings catered to their preferences. You can do this by collecting data events and using real-time Smart Segments.

Learn More: Segmentation

  1. Know what your customers want.

  2. Create smart segments in real-time.

  3. Design dynamic workflows.

Mobile marketing campaigns

Build omnichannel marketing campaigns

Reach your customers on their preferred mobile messaging channel. Email, SMS, Push, WhatsApp, Apple Messages for Business, and Voice are all built-in and can be used immediately.

Learn More: Omnichannel Marketing

  1. One-stop shop for all mobile channels.

  2. No need for 3rd party suppliers.

  3. No need for programming by developers.

Workflows Automate Your Customer Journeys

Automate your customer journeys

Easily create workflows for every customer journey you can think of and let us do the heavy lifting for you.

Learn More: Marketing Automation

  1. Design workflows with our visual drag-and-drop editor.

  2. Scale-up with the power of automation.

  3. Keep it simple, or use advanced multi-step conditions.

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Future-proof data in Google Analytics and Facebook

Due to the advent of ad blockers, browsers with tracking prevention, and privacy legislation, marketers are missing between 10% and 30% of their data. Correct revenue attribution to their paid marketing efforts becomes almost impossible.

Almost.

With TraceDock, you're able to gain improved attribution data in a privacy-friendly way, via a plug-and-play solution.

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Different tools in one solution to reach your audience

Customer Data Platform

Customer Data Platform

Create 360° customer profiles by unifying data from all your online and offline sources.

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Campaigns

Campaigns

Increase the open rate of your mobile marketing and communicate with your audience.

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Pages

Pages

Create your own mobile-friendly landing page to support your SMS Marketing Campaigns.

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Email Campaigns

Email Campaigns

Design and automate your email campaigns with personalised emails that convert.

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Voice Campaigns

Voice Campaigns

Use Text-2-speech or send pre-recorded voice messages to add a personal touch to your campaigns.

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Pricing and Packages for Mobile Marketing Cloud

Based on annual billing (+ 5% monthly)

Free Trial

Start immediately
Try it out 14-days

  • All features of Basic

  • Up to 1000 contacts

  • 10 test credits (top up online for additional credits)

Basic

Start immediately
From R 435 / month

  • Profile upload/import

  • Unified customer profiles

  • Audience segmentation

  • Consent management

  • Campaign statistics and reporting

  • Single-step automation

  • Mobile landing pages and forms

  • Support: Email ticket support - business hours

Advanced

*Additional pricing
From R 1,185 / month

  • + All basic features

  • Multi-step automations

  • Custom dashboards

  • 1 external source integration

  • Campaign spreading

  • A/B testing

  • Voice calling campaigns

  • Support: Email / chat / phone - business hours

Pro

*Additional pricing
Price on request

  • + All advanced features

  • Unlimited external integrations

  • Audience export to ad platforms

  • Support: Email / chat / phone - 24/7 - 99.95% Uptime Guarantee

Start free trialCompare all features

Discover how Dutch Grand Prix uses Mobile Marketing Cloud

Latest articles

Jun 28, 2022 • Customer Experience

Create Powerful Customer Experiences With the Integration of Mobile Marketing Cloud and Mobile Service Cloud

Consumers are nothing like the consumers of, say, ten years ago. They are more critical than ever before and have razor-sharp requirements. They expect speed, convenience, and reassurance right at their fingertips. Meeting these expectations is quite a challenge. Especially if the marketing and customer service departments operate independently, these departments need to work together seamlessly to serve today's consumers best.
Jun 14, 2022 • CM.com

Be Ahead of the Game With 3 Takeaways for the eCommerce & Retail Industry

Retail and eCommerce are all about creating seamless customer journeys and excellent customer experiences. As a retail and eCommerce business owner, how do you keep up? You have to go above and beyond what is expected of you, to give your customers an experience that they won't soon forget. Not only is this the best way to stand out in an increasingly competitive market, but it also helps you retain your customers longer, as well as bring in new ones!
Jun 10, 2022 • CM.com

4 Essentials for an Exceptional Retail Customer Journey

During the last two and a half years, businesses have been reassessing how they’re planning to improve their digital capabilities to meet the needs of modern customers. Although a seismic shift has occurred in how retailers are expected to operate, attracting and retaining customers remains the shared objective of all businesses.
Apr 15, 2022 • Mobile Marketing Cloud

5 Fast Facts About Mobile Marketing in the Hospitality Industry

Travel has surged in 2022 as homebound customers are taking advantage of borders opening up and the tourism industry reigniting. But this is a new worldly-wise traveller emerging from two years of lockdown with nothing but technology for company.
Feb 25, 2022 • Mobile Marketing Cloud

6 Mobile Marketing Strategies For Your Travel And Tourism Business

As the world begins to step back into global tourism, now would be an excellent time to firm up your business’s tourism marketing strategies. Travel agencies continue to evolve as technology enables travel marketers to reach customers in new and exciting ways. Today we’ll share six mobile marketing strategies for travel and tourism companies.
Feb 22, 2022 • Mobile Marketing Cloud

Boost Your Email Open Rates With Preview Text

Every marketer dreams of everyone opening and reading their emails. However, we all know this is nearly impossible. The height of your email open rates is very dependent on your subject line. You make the first impression on your recipient with your subject line, which is critical to your open rates. You are probably already spending a lot of time on this, but did you know that you can achieve even better open rates with preview texts? In this blog, we'll discuss how to take control of your preview text to ensure that nobody misses your first impression.
Jan 27, 2022 • Chatbots

Transform Customer Experience In The Financial Services Industry With CM.com

Financial services clients have been quick to accept apps as a remote banking option, but mobile messaging is quickly becoming the most important channel for banks to communicate with clients. Mobile messaging channels open doors to future proof relationships with clients - especially when visiting branches often means long wait times.
Jan 20, 2022 • Customer Data Platform

What is a Customer Data Platform?

In a world of crowded marketing messages, via a raft of platforms and channels, wouldn’t it be useful to be able to segment your customers according to their characteristics and target them with relevant messages at exactly the right time? The problem is that collecting the data, successfully categorising it, and then putting it to work is a lengthy and complex task.  That’s where a Customer Data Platform, or CDP, comes in and it can make a huge difference to the interactions you have with your customers and potential customers…
Jan 19, 2022 • Mobile Marketing Cloud

How to Succeed With Mobile Marketing For Real Estate

Mobile marketing for real estate is more valuable than ever before. However, if you’re not investing in real estate mobile marketing, you could be missing a massive part of your target market. Learn how to use mobile marketing strategies to promote open houses, build relationships with clients, and drive lead generation.
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