CM.com helps us notify every shopper on the status of their parcel delivery, every step of the way. Reliable with no down time, excellent reporting and perfect CS - we simply would not be able to deliver an excellent communication strategy to our parcel receivers without them.
Derk Hoekerk, Director and Co-founder - Pargo.
CM.com offers us a full package. The sales and communication processes, all integrated with our ability to gather data conveniently and efficiently, mean that Aynjil’s in-house tech ecosystem is easily manageable and can grow as Aynjil grows.
Gareth Quin, Co-founder - Aynjil Cancer Insurance.
WhatsApp has given us a powerful communication solution. We’ve reached our audience proactively rather than merely managing crises reactively. CM.com’s tools and systems have changed the way we put the latest technology to work in the service of our customers.
Beverly Kok, General manager customer experience - Fastjet.
PaySpace's decision to choose CM.com as their meta business partner for WhatsApp Business was influenced by several factors, including local presence, a favourable pricing model, and ease of integration. The collaboration with the local team in South Africa has been exceptional.
Warren van Wyk, Co-founder and Director - PaySpace.
CM.com has been the perfect partner for us. Not only is the service provider reputable but the team is invested in the continued success of our business. We appreciate that the team is readily available and eager to extend our offering and ensure that we are always ahead of any new trends.
Katharine Neill, Marketing Manager - Skin Renewal.
In this report, you'll find valuable insights into how South Africans are embracing digital channels to perform a wide range of activities. The report covers the financial, retail and eCommerce, healthcare, travel and leisure, and eServices sectors.
Download reportEmpower your staff to deliver exceptional support on any channel and manage all your customer interactions inside one convenient inbox.
Dive inEmbrace meaningful and personal conversations - from Email and SMS notifications to WhatsApp and Telegram conversations - we've got you covered.
Dive inWe live in a world of mobile immediacy - give your customer satisfaction the boost it deserves with access to a friendly chatbot standing by to assist around the clock.
Dive inSave time and work more efficiently - automate customer journeys across various channels with segments and workflows whilst keeping campaigns hyper-personalised.
Dive inCreate commercial opportunities at every conversational touchpoint - combine payments with our communications platform to turn every conversation into a conversion.
More than 20 years of experience.
Local presence in 19 countries.
Customers across 118 countries.
Global monitoring and support.
Listed at Euronext Amsterdam.
We firmly believe in using the formidable power of tech to reach more people, provide better service, and create a happy and loyal customer base.
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+27 (21) 180 2560
