Omnichannel platform for conversational excellence

Empower your business with software and APIs that place conversational marketing and service in the spotlight.

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Enable end-to-end customer journey engagement

Research shows that 86% of customers are willing to pay more for a great experience. Our software enables you to engage customers at key stages of their customer journey across multiple channels.

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Understanding the Gap

Understanding gap consumer insights report

Consumer Insights Report

In this report, you'll find valuable insights into how South Africans are embracing digital channels to perform a wide range of activities. The report covers the financial, retail and eCommerce, healthcare, travel and leisure, and eServices sectors.

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Go all in on customer support

Empower your staff to deliver exceptional support on any channel and manage all your customer interactions inside one convenient inbox.

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Connect once, communicate forever

Embrace meaningful and personal conversations - from Email and SMS notifications to WhatsApp and Telegram conversations - we've got you covered. 

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Provide always on conversational support

We live in a world of mobile immediacy - give your customer satisfaction the boost it deserves with access to a friendly chatbot standing by to assist around the clock.

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Engage in conversational marketing

Save time and work more efficiently - automate customer journeys across various channels with segments and workflows whilst keeping campaigns hyper-personalised.

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Move seamlessly from conversation to conversion

Create commercial opportunities at every conversational touchpoint - combine payments with our communications platform to turn every conversation into a conversion.

#1 Software suite for Conversational Commerce

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Founded in 1999

More than 20 years of experience.

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Global Focus

Local presence in 23 countries.

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118 Countries

Customers across 118 countries.

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24/7 Support

Global monitoring and support.

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Listed Company

Listed at Euronext Amsterdam.


Discover the power of Conversational Commerce

We firmly believe in using the formidable power of tech to reach more people, provide better service, and create a happy and loyal customer base.

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