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Customer Data Platform

Unlock data with our Customer Data Platform

Eliminate data silos and create 360° customer profiles by unifying data from all your online and offline sources.

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Mobile Marketing Cloud

Start omnichannel conversations with people, not profiles.

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Omnichannel Marketing

Get access to all mobile messaging channels through CM.com.

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Marketing Automation

Create workflows and let us do the heavy lifting for you.

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Pricing

Configure the Mobile Marketing Cloud to align with your strategy.

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Centralise and unify your Customer Data

Change the way you approach marketing and centralise your customer data within our Customer Data Platform. Connect multiple data sources into one unified customer profile giving you real-time insights into your customer's behaviour.

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The Marketing Automation Industry is Growing...

Take it from the experts

75% of

recipients are more likely to click on emails from segmented campaigns than non-segmented campaigns.

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80% of

marketing automation users saw an increase in the number of leads using marketing automation software.

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77% of

marketing automation users had an increase in conversions using marketing automation software.

View stat

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Why you need a Customer Data Platform?

Many of our users have large amounts of data, but their core business is not digital. Their customer data is generated across multiple systems that have no real marketing and communication capabilities.

Our Customer Data Platform (CDP) connects to those systems and creates unified customer profiles. Ready to use for marketers. Enabling them to provide richer customer experiences and improve customer engagement.

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Build 360° customer profiles

Customer Data is often fragmented and siloed in different software systems. As a result, you cannot exploit the data to its full potential. Our CDP unlocks your data and solves this problem.

We unify your customer data into 360˚ customer profiles, regardless of how or where your data is stored.

  1. Benefit from the power of unlimited data sources.

  2. Integrate data via Webhooks, API integrations, or CSV imports.

  3. Unify your customer data into 360˚ customer profiles.

AVAILABLE INTEGRATIONS

Segment Based on Customer Behavior

Segment based on customer behaviour

Once your customer data is fully integrated into the Mobile Marketing Cloud, you can create segments. These segments can be based on any rules and criteria you like. 

The segments can include channel engagement, user location, birthdays, purchase history, web behaviour or any other events you can think of.

  1. Segment based on behavioural targeting.

  2. Segment based on events or demographics.

  3. Filter segments by permissions to ensure POPIA compliance.

whatsapp Achieve 1:1 Personalization

Achieve 1:1 Personalisation

One size does not fit all. Customers expect personalised offerings catered to their preferences. You can do this by collecting data events of their interactions.

And by personalising your messaging based on their behavior. These processes can be automated and scaled by using real-time smart segments.

  1. Know what your customer wants.

  2. Personalize customer experiences.

  3. Use real-time smart segments.

Automate with workflows

Once you know what your customer wants, you now need to reach them at the right moment and place.

The Mobile Marketing Cloud enables you with all the campaign management tools to create omnichannel customer journeys.

  1. Start omnichannel conversations via Email, SMS, or WhatsApp.

  2. Automate with personal workflows.

  3. Use advanced campaign management.

How to use the Customer Data Platform

Seamless customer onboarding

Create automated sign-up journeys that give your customers a wow feeling from the first point of contact.

Turn anonymous customers into profiles

Know who your customers are and what they want by collecting their data through giveaways, QR codes and registration forms.

Re-engage and increase retention

Know why your customers are inactive and reactivate them with personalised messages through their preferred channel.

Engage at the most special moments

Create personalised offers for special moments such as birthdays and anniversaries, that customers will never forget.

Unlock your data today!

Integrate the CM.com Mobile Marketing Cloud in your organisation and use it with success. Watch our demo video to see our platform in action.

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