WhatsApp Business for medium and large businesses

Harness the power of WhatsApp Business Platform for conversational marketing and service.

research report about personalization messages

Personalise WhatsApp marketing and convert more customers

Improve your digital strategy and use WhatsApp as a marketing tool for direct, personalised communication with your audience.

Offer always-on service with WhatsApp for customer support

Empower your agents to connect with customers quickly and easily. Boost your team's productivity by handling multiple conversations simultaneously without compromising on personalised service.

Unlock eCommerce potential with WhatsApp Business

Use WhatsApp Commerce to offer the complete customer buying journey in WhatsApp. Give the complete shopping experience in one channel and drive revenue growth.

Improve customer experience with WhatsApp Business

Connect With Today's Customers

Offer world-class customer service and minimise friction inside the customer journey on your customer's favourite messaging app.

Initiate More Conversations

Reply to incoming messages, or initiate new conversations with message templates to proactively provide opted-in customers with the info they need.

Benefit From Powerful Features

Take advantage of features such as quick replies, product messages, and broadcasting newsletters for effective communication with customers.

Automate WhatsApp conversations with a chatbot

Create a chatbot that automates conversations at every stage of your funnel.

Leave repetitive questions to your chatbot, hand over the conversation to an agent when necessary.

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Discover how our customers are using WhatsApp

Why CM.com as your WhatsApp Business Solution Provider

  1. Fast implementation and migration

  2. Easily integrated via API or software

  3. High-level customer support

  4. POPIA-compliant and secure

Get inspired with WhatsApp Business downloads

WhatsApp Business Platform Guide

WhatsApp Business Platform Guide

In this guide you will find everything there is to know about WhatsApp Business Platform. You'll learn why WhatsApp Business Platform is the way to grow your business by delivering an exceptional customer experience.

Download guide
WhatsApp Marketing Messages Infographic

WhatsApp Marketing Messages Infographic

In this infographic, we take you through the entire Retail and eCommerce customer journey using automated WhatsApp Business marketing messages. Download the infographic or experience the WhatsApp chatbot after download.

Download infographic

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