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Make every conversation count on WhatsApp

Provide always-on and personalised support and turn conversations into revenue on one of the most popular messaging channels.

whatsapp business conversations

WhatsApp Customer Stories

Aynjil cancer insurance
Domino's
inholland
Coca-Cola
KFC

Use WhatsApp as marketing channel to increase conversions

Improve your digital strategy and use WhatsApp as a marketing tool for direct, personalised communication with your audience.

Offer 24/7 customer service on WhatsApp anytime, anywhere

Add WhatsApp to your contact centre and help your agents to connect easily with customers. Tackle more conversations at a time without losing personal customer support.

Provide the best shopping experience on WhatsApp

Use WhatsApp Commerce to offer the complete customer buying journey in WhatsApp. Give the complete shopping experience in one channel and drive revenue growth.

Secure online data with WhatsApp

Use WhatsApp One Time Passwords (OTP) to enhance the customer experience and increase the security of your (and your customers') online data.

Improve customer experiences with WhatsApp Business

Connect with today's customers

Offer world-class customer service and minimize friction in the buying and customer journey on your customer's favourite messaging channel.

Initiate more customer conversations

Reply to incoming messages, or get ahead of the game with message templates and provide opted-in customers with the info they need.

Benefit from powerful features

Take advantage of features such as quick replies, product messages, and broadcasting newsletters for effective communication with customers.

Automate conversations with a Chatbot

Reduce pressure on your customer care team by automating repetitive tasks with a WhatsApp chatbot.

Discover more about WhatsApp Business Platform

WhatsApp Business Platform Guide

WhatsApp Business Platform Guide

In this guide you will find everything there is to know about WhatsApp Business Platform. You'll learn why WhatsApp Business Platform is the way to grow your business by delivering an exceptional customer experience.

Download guide

Why choose CM.com as your WhatsApp Business provider

  1. Fast implementation and migration
  2. Integrate via API or software
  3. Premium customer support
  4. GDPR-compliant & secured

Your customers are on WhatsApp, are you?

FAQs on WhatsApp Business

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