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WhatsApp Business

WhatsApp Business API improves customer experience

Wow your customers with always-on support, alerts and marketing notifications with the world's most popular messaging app.

whatsapp business platform

Meet our WhatsApp Customers

Increase conversions with WhatsApp as a marketing channel

Improve your digital strategy and use WhatsApp as a marketing tool for direct, personalised communication with your audience.

Cut through the email marketing noise and easily share your latest news or offers with all your opted-in customers on WhatsApp with just one click.

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People get flooded with messages from companies, especially during sale periods. Use WhatsApp Business Platform to advertise your deals and stand out in the crowd.

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Get up to 30% abandoned cart conversion via re-engagement messages on WhatsApp. Let your customers rediscover their wishlist and make that sale.

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Offer Your Customers Service on WhatsApp Anytime, Anywhere

Add WhatsApp to your contact center and help your agents to connect easily with customers. Tackle more conversations at a time without losing personal customer support.

Benefit from the high engagement rate of WhatsApp and use it to collect valuable feedback. Lower the threshold and let customers decide when they will reply or fill out the questionnaire.

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Share key information, status updates, and delivery confirmations about shipped orders via WhatsApp to keep your customers informed.

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Optimize answering repetitive questions by implementing an FAQ chatbot on WhatsApp. Help customers find the correct information and take the pressure off your customer service team.

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Provide the Best Shopping Experience on WhatsApp

Use WhatsApp Commerce to offer the complete customer buying journey in WhatsApp. Give the complete shopping experience in one channel and drive revenue growth.

Make it easy for customers to view products and make orders. Use multi-product & single product messages to highlight your products or services directly in WhatsApp. 

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Assist your customers in their buying experience and provide personal advice when most needed. 88% of consumers are more likely to buy when they receive recommendations from store employees.

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Turn interactive conversations on WhatsApp into conversions. Ensure a comprehensive and end-to-end shopping experience on a single chat screen.

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Discover how our customers are using WhatsApp

Improve Customer Experiences With WhatsApp Business

Connect With Today's Customers

Offer world-class customer service and minimize friction in the buying and customer journey on your customer's favorite messaging app.

Initiate More Conversations

Reply to incoming messages, or get ahead of the game with message templates and provide opted-in customers with the info they need.

Benefit From Powerful Features

Take advantage of features such as quick replies, product messages, and broadcasting newsletters for effective communication with customers.

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Automate WhatsApp conversations with a chatbot

Create a chatbot that automates conversations at every stage of your funnel.

Leave repetitive questions to your chatbot, hand over the conversation to an agent when necessary.

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Why CM.com as WhatsApp Business Solution Provider

  1. Fast implementation and migration

  2. Easily integrated via API or software

  3. High-level customer support

  4. GDPR-compliant & secured

Discover More About WhatsApp Business Platform

WhatsApp Business Platform Guide

WhatsApp Business Platform Guide

In this guide you will find everything there is to know about WhatsApp Business Platform. You'll learn why WhatsApp Business Platform is the way to grow your business by delivering an exceptional customer experience.

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WhatsApp Marketing Messages Infographic

WhatsApp Marketing Messages Infographic

How can you improve your marketing performance with WhatsApp Business Platform? Discover how to drive more conversions and engagement with WhatsApp Business Platform along the Retail and E-commerce journey. 

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