Let our channels empower your communication.

Staying connected has never been more important - ensure business continuity with one platform for customer engagement.

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Messaging and voice for business to customer engagement

Embrace personal, easy and cost-effective solutions to securely engage, convert, support and retain customers. From SMS, WhatsApp Business, Apple Business Chat, Viber, Voice and Email, start delivering via your customers' preferred channels.

Connect to our messaging channels how you prefer

Choose between software solutions or API

Business Messaging API Mobile Service Cloud

SMS & RCS

WhatsApp Business Solution

Apple Business Chat

Viber

Twitter

Facebook Messenger

Telegram

Combining messaging, technology, and data


Business Messaging API

The CM.com Business Messaging API enables you to send messages from your own system to mobile phones around the world. Enable various channels - among others SMS, WhatsApp, and Viber. 

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Mobile Marketing Cloud

The Mobile Marketing Cloud is an omnichannel customer engagement solution which allows you to personalise and automate messaging with customers using smart data, across channels they prefer.

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Mobile Service Cloud

The Mobile Service Cloud is a cloud contact center solution that offers all the messaging channels, tools, and features you need to provide superior customer support for your customers.

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Use a chatbot to automate your conversations

Create a bot that fully automates conversations at every stage of your funnel and speed up customer resolutions. Leave repetitive questions to chatbots and hand over the conversation to a customer support agent when necessary. This way, you can still be of real value to your customers whilst offering 24/7 support.

  1. Available on WhatsApp and any other channel and device.

  2. Easy to build and manage without programming.

  3. Guaranteed results.

More about Chatbots
Pizza restaurant chatbot example

Reach customers worldwide with crystal-clear voice solutions

Contact centers

Our SIP Trunk is ideal for processing large volumes of phone traffic, for both inbound and outbound calls.

Enterprises

Connect your phone system with our SIP Trunk and make calls at the lowest cost. Our connection is of premium quality.

Wholesale

Send all your inbound and outbound traffic via CM.com. Save up to 35% on your fixed and variable costs.

One platform for omnichannel customer engagement

Improve Customer Experience

Handle all your inbound and outbound customer queries with ease 24/7 and create personalised mobile experiences at scale.

Boost customer satisfaction

Keep your customers educated, informed and engaged with conversations that are instant, relevant, and personalised on their favourite channel.

Increase customer engagement

Inform your customers with relevant and personalised information when it matters most during each step in the customer journey.

What our customers have to say

"By using CM.com, we’re able to get access to real-time data for our short code, and use it to improve our offline activities."

Jenny Coulson, Marketing Manager - The Entertainer SA

"For years now, we have been sending text messages through the CM.com platform to the satisfaction of our customers. We use text messages to let them know that their order is being processed or at what time they can expect their delivery."

Sander Kole, Technology Director - Takeaway.com

"CM.com provides an analytics tool that shows real-time information regarding messaging delivery time and rates. Due to the customer-centric approach that CM.com offers, we chose them to deliver our bookers and sellers quick mobile communications."

Matthew Evans, CTO at SafariNow

Want to get started?

Benefit from all our communication channels available for your company. Send delivery notifications, booking confirmations, appointment reminders, and more. Start-ups and enterprise businesses rely on our platform for better marketing, sales and service daily.

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