Send and receive text messages globally using our SMS API or send personalized marketing messages from our platform via Campaigns.
Provide your customers with on-the-go access to your business via all their favorite conversational channels like WhatsApp and Apple Messages for Business.
Make, receive and automate your business calls. Reduce costs and improve efficiency with our VoIP products.
Reach your customers everywhere, within a single communications platform. Our integrated platform and APIs provide access to multiple messaging and voice channels.
Watch the video to get a first impression of our Communications Platform.
Connect with customers on any channel and expand your reach.
Our SMS Gateway makes it easy to send bulk text messages across the globe. Build communication flows for every interaction, from notifications and verification use cases to machine-to-machine and marketing notifications.
Connect your application and website to our API
Use our georedundant Cloud Platform for reliable global messaging
Get your brand officially verified by Google
Keep control of your traffic via our Apps and API
Use our platform to engage your customers via their preferred channels for support, campaigns, transactional notifications, and more. Combine WhatsApp, Apple Messages for Business, Twitter, RCS, and more, or select the channels your customers prefer most.
Get access to all your customer's preferred channels with one API
Add new channels with a few lines of code
Rely on a strong platform to engage with your customers
Easily scale your Concurrent Channels and Call Setups per Second. CM.com is able to handle both your inbound as well as outbound capacity. Get insights into each call for anti-fraud purposes, such as timestamp, destination, surcharges, and more.
Set Up Your SIP Trunk in Minutes
Build Voice experiences with our Voice API
Select inbound numbers for customer contact
Up to 50% costs savings
Use the Voice Management app to set up and manage your SIP trunks. Or easily configure your Messaging Gateway connections in the Channels App and start within minutes!
Our global privately-owned cloud platform is geo-redundant and directly connected to multiple carriers and operators. It makes it easy for you to scale-up your traffic with no hassle.
For our Voice and Messaging channels, we provide clear and detailed Analytics and Logging Apps as well as the possibility to get all your insights and information via our APIs.
Implement additional voice functionality on top, or instead of our SIP Trunking service. Build voice applications from scratch, or implement our prefab building blocks with our APIs.
We provide all our messaging channels under one unique Business Messaging API. Easily integrate, scale-up or add extra channels such as SMS, WhatsApp, Apple Messages for Business, Viber and more.
Benefit from our Communication Platform with all the tools and solutions you can imagine.
Engage and make your customers happy, send them delivery notifications, booking confirmations, appointment reminders, and more, at the moment it matters. Discover all the possibilities.
Talk to an ExpertWhatsApp and Facebook Messenger are both established messaging channels for customer engagement. But what are the differences? Which advantages does each channel have for what business use case? Let's dive into the details
“How easy is it to do business with us?” If this is a question that you’ve asked your customers at any point in the last two years then you’re acutely aware of the importance of keeping your customers happy. If you haven’t asked this question, then you may find some valuable nuggets of information in this article.
Social media plays a central role in modern-day customer engagement. Personalized messages on the favorite messaging platforms of your customers will skyrocket the customer experience and grow brand loyalty. Meta now introduced a new way to market to your audience: via Facebook Messenger.
WhatsApp has a number of policies in place to help them improve the overall customer experience and build a more positive relationship between consumers and online businesses. One such policy specifies that, before sending any messages to your customer through WhatsApp Business, businesses must first receive consent to do so.
Today, more and more customer engagement happens on social media. And with good reason. Personalized messages on the favorite messaging apps of your customers can truly benefit your brand awareness. Instagram's new Marketing Messages feature offers a great marketing tool to be visible where your customers are and re-engage them to boost those conversion rates.
With millions of packages being delivered worldwide on a daily basis, communications have become an integral part of the world of logistics. If there is one thing that customers want, it's helpful information about their packages. Did the order succeed? When will it arrive? How can it be returned? If you’re not engaging them on the right channels—the ones they want to use—you’ll see customer dissatisfaction skyrocket at critical moments. So how do you prevent that? Let's take a look at the many different touchpoints and interactions within the delivery journey.
In this series of sector related tips for the WhatsApp Business API, we’re diving into the possibilities of WhatsApp for the Travel & Hospitality sector. How can you benefit from the WhatsApp Business solution in terms of reducing pressure on customer care while optimizing the customer journey?
Google plays an important role in most people's daily lives, with statistics showing that the site was visited billion times in January 2022 alone. Considering this prevalence, it’s no surprise that businesses are leveraging the site to better connect with customers and Google's Business Messages, launched in 2021, are facilitating just this.
Google is making companies even more accessible through the launch of Google’s Business Messages, allowing customers to reach you in their moment of need. While the messaging service is available as an app, larger businesses are better suited to engage with customers through Google's Business Messages API, which requires partner support.
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