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Create ultimate customer experiences with our Software and API Solutions. Empower your Marketing, Sales and Customer Service.

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Software and API solutions

Mobile Marketing Cloud

Mobile Marketing Cloud

Omnichannel customer engagement solution for businesses that want to start conversations with people, not profiles.

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Mobile Service Cloud

Mobile Service Cloud

All-in-one customer service software to deliver superior experiences, engage customers, and increase customer happiness.

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Conversational AI Cloud

Conversational AI Cloud

Automate conversations with our AI-powered chat- and voicebot solution. Build your own Conversational AI Applications.

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Communications Platform

Communications Platform

Connect once, communicate forever. Easy and cost-effective messaging and voice solutions to reach your audience.

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Start the Conversation With Your Customers

Discover all the solutions available for your business in one platform. Respond to the customers' need for real-time and personal contact with businesses, and automate and personalise all customer interactions through their favourite mobile channels.

mobile marketing cloud

Mobile Marketing Cloud

CM.com's Mobile Marketing Cloud is an omnichannel customer engagement solution that enables you to create marketing automation campaigns throughout the entire customer journey. From real-time notifications to nurturing flows, start cross-channel engagement that keeps them coming back for more.

  1. Unlock your customer data with our Customer Data Platform

  2. Create real-time smart segments

  3. Build omnichannel marketing campaigns with integrated tools

  4. Automate your customer journeys with workflows

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Mobile Service Cloud

Mobile Service Cloud

One solution with everything you need to provide a seamless customer experience, anytime, anywhere. Interact with your customers through their preferred channel via one Omnichannel Inbox, or automate your conversations with a chatbot.

  1. Communicate via all channels in one inbox

  2. Collaborate with internal & external teams

  3. Integrate software and tools of your choice

  4. Automate conversations with a chatbot

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Conversational AI Cloud

Conversational AI Cloud

Deliver an exceptional customer experience and enable your customers with self-service support. Automate conversations with your own AI-powered Conversational bots.

  1. Build your own Conversational AI bots & applications

  2. Improve continuously with Analytics and Optimizations

  3. Personalize and customize conversations with integrations

Find out more
Communications Platform

Communications Platform

Embrace personal, easy, and cost-effective solutions to deliver your message to your target audience. From SMS, WhatsApp, Apple Business Chat, Viber, and Voice, start delivering via your customers' preferred channels.

  1. Send and receive SMS messages worldwide

  2. Make, receive and automate your business calls

  3. Communicate on all Conversational Channels

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Outperform Expectations

We help any business grow and improve its interaction with customers. Talk to one of our experts for more information.

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Latest Articles

How to make flexibility the key to every successful marketing strategy

Sep 27, 2021 • Marketing
It’s widely accepted that change is the only constant in the modern business environment (Forbes, 2017). If businesses don't build marketing strategies with built-in flexibility, they won’t be able to adapt to and respond to this change. You can have the best marketing strategy in the world, but if it doesn’t allow you to take advantage of an opportunity in almost real time, or change your messaging based on fluctuating market conditions, it won’t be successful for long. Changes in consumer behavior or new competitive offerings can make any good marketing strategy obsolete, but the ability to adapt allows businesses to respond to problems and seize new opportunities the moment they arise. Here is how modern communications platforms help businesses identify opportunities and respond with flexibility to give them a competitive advantage.

What is Conversational AI? A deep dive into modern chatbots

Sep 12, 2021 • Chatbots
Whether you know it or not, you've probably interacted with Conversational AI before — perhaps on your favourite brands’ website or in a chat conversation with a business. Today, we’ll break down conversational artificial intelligence, how it differs from traditional chatbots, and why every businesses should consider adopting it.

WhatsApp Chatbot: Best Practices

Aug 15, 2021 • WhatsApp
Pretty sure that you’ve heard of chatbots before. The employee that never sleeps can be a very valuable tool for your customer service, with personalized user journeys and automation to really get the job done online. But did you know that chatbots can also be employed on WhatsApp?

Get Started with Interactive WhatsApp Messages

Aug 15, 2021 • WhatsApp
Since WhatsApp Business launched a few years ago, it has quickly become one of the most popular choices for business communication. Because of this, WhatsApp has expanded its business tools and added interactive WhatsApp messages.

Opt-In Policies for Text Messaging: How to Stay Compliant With SMS

Aug 11, 2021 • SMS
Getting permission to text your customers is one of the first rules of SMS marketing. Opt-in text messaging protects consumers by reducing unwanted spam and ensuring they only receive texts from businesses they actually want to hear from. Today we’ll go over why opt-in text messaging is required for SMS compliance and how to use SMS opt-in policies to obtain legal permission to text your customers.

Weighing Up the Benefits of Wet and Dry Signatures

Aug 04, 2021 • Sign
Businesses are increasingly adopting dry or electronic signatures in order to streamline the contract process, reduce their environmental footprint, and lower costs.

8 Hot Topics in Hospitality

Jul 25, 2021 • Mobile Marketing Cloud
The hospitality industry is different from other industries, because the customer experience is thé product. Success is achieved by consistently delivering an excellent customer experience. This is challenging as the wishes of your guests are ever-changing. What is considered an excellent experience today may be different in a year. New trends are developing at a rapid pace and are also influenced by other industries. These days, digital- and physical service are intertwined, with fast and intelligent (self) service at its core. In this blog, we share the 8 hottest topics in the hospitality industry. Some of them are accelerated due to COVID-19, but they're all just as relevant.

WhatsApp for Business: The New Way to Engage with Your Customers

Jul 25, 2021 • WhatsApp
The popularity of WhatsApp as a mobile messaging app is steadily growing and with good reason. With 2 billion active daily users sending 65 billion messages every day, in 180 countries and 60 languages, it’s no surprise that Facebook (the developers behind WhatsApp) expanded their platform to include a business application: WhatsApp Business.

11 Benefits of Switching to Electronic Signature Software

Jul 25, 2021 • Sign
Has your business made the shift to using esignatures yet? If you’re curious about the benefits of electronic signatures for your business, you’ve come to the right place. In this blog, we’ll share the benefits of esignatures — plus everything you need to know about CM.com’s electronic signature product.
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