IT & Operations | Connect and Streamline Processes

Get direct connections to innovative communication channels and payment methods and streamline your operations.

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Departments IT & Operations

Provide the Ultimate Customer Experience

Customers expect personalized experiences when communicating with businesses. Therefore, businesses need to bring the ultimate customer experience and reimagine their operations. Overcome the complexities of managing these processes by connecting to an innovative and reliable partner.

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Future-Proof Your Business
With a Single Platform

Manage Your Processes at Scale

Connect Once, Communicate Forever

Connect to our Business Messaging and Voice API and communicate with customers on their preferred channels.

Complete Infrastructure

Connect to our infrastructure and overcome connection complexity with communication and payment providers.

Scalable

Scale your business according to your customer's needs in a sustainable way. Grow in new regions and increase your traffic.

Reliable, Secure & Compliant

Connect to a single platform, with global connectivity for secure, high-volume messaging and payments.

Easy-to-Connect APIs & Integrations

Use our easy-to-connect Business Messaging, Voice, or Payments API and integrate with our platform to future-proof your business.

Support & Monitoring

Receive real-time analytics and detailed insights, in addition to the security of 24/7/365 support and NOC monitoring. 

The Importance of a Consumer-Led Technology Estate.

The Importance of a Consumer-Led Technology Estate.

Great customer experience has a human touch! As our lives become more intertwined and dependent on technology, consumer and end-user needs must be central to the development of technology estates.

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Connect to a Single Platform
and Start Interacting

Send SMS notifications

Streamline Processes & Interactions

Send SMS or WhatsApp notifications to connect with your customers at the right touchpoints. This way, you lower no-show rates, reduce friction in your operational processes, and improve efficiency.

Communication Platform
Connect to the Right Channels

Connect to the Right Channels & Engage

Interact and engage with your customers on their preferred messaging channels such as WhatsApp, Apple Messages for Business, and RCS or Voice. Simply connect to all relevant communications channels and enable omnichannel conversations.

Conversational Channels
Sign, Identification & Verification

Sign, Identification & Verification

Turn any process into a great customer experience. Allow customers to digitally sign documents and identify or authenticate themselves with OTP or other identity solutions. Create a seamless process while protecting your data, accounts, and user transactions.

Two-Factor Authentication
Conversational Commerce

#1 Conversational Commerce Provider

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Hear It From Our Customers

To provide the best communication and driving experience, CM.com stepped in as a CPaaS partner to help make ConnectedDrive scalable and futureproof.

BMW

We have been working together with CM.com for years now and when did I ever have to call you to say something is wrong? Never! CM.com simply offers the best quality we can find and being the best quality platform is very important for us.

Takeaway.com.

We agree on the idea that innovation needs continuous development and anticipation of new developments. We want to be ahead of the customer's expectations. CM.com understands that.

Jamezz

We exceed customers' expectations when they want to buy the latest smartphone. In-store verification of identity, bank account, and credit no longer is time-consuming.

MediaMarkt

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Conversational Messaging Guide

Guide to Conversational Messaging

Customer engagement today happens on a variety of online channels. In this guide you will learn how to use the most relevant channels to communicate with customers to attract, engage, interact, and convert.

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