Tag "RCS"

It’s no secret that missed appointments are a frustration for every business. The success of your business, whether it be a beauty salon, dental practice or restaurant, depends on your customers.

A major part of a seamless customer experience, is being available on all your customers’ preferred communication channels. Interaction should be instant, and identical throughout the many channels that can be used throughout the customer journey. To achieve this, choosing the right Communication Platform as a Service, is essential.