Conversational Channels
Incl. 1 profile
Connection via HTTP endpoint
Expert managed global routing
Multichannel fallback
Global regulation filter
Real-time status updates via webhooks
CM.com Safeguard Basic
Platform Tools & Insights
Support via email
Incl. 5 profiles
All Go features included
50 messages / second throughput
Unique reference generator
Connect via mail-to-text
Support via email & phone
Incl. 15 profiles
All Basic features included
100 messages / second throughput
Connection via SMPP (up to 10)
Access to high-priority processing
Phone number sanitization
Customized Media Retention Period
Support via email, phone & Live Chat
All Advanced features included
Throughput tailored to your needs up to 1000 messages / second
Connection via SMPP (unlimited)
Direct operator routes
Customized routes
Two-way encrypted connection (SSL)
Support via email, phone, Live Chat & dedicated Account Manager
Platform tools and insights: providing access to message logging, messaging analytics, conversational analytics, and channel configuration and management.
Seamless integration with our Engage Platform, streamlining the messaging process.
Support: access to our knowledge center, emergency monitoring through our Network Operations Center (NOC), and an online status portal.
SMS as a channel: use it as a main messaging channel or as a fall-back channel to ensure your message gets delivered (SMS transaction costs apply)
*Sending WhatsApp messages may incur extra costs (see here).
Perfect for continuous engagement within a month with your customers. This model counts unique users with whom messages were exchanged within a calendar month.
Ideal for one-time chats with different customers with a clear start and end. This model counts all 24-hour windows messaging sessions to a unique user.
Optimal for your needs to send out single messages with limited responses. This model counts all outbound (MT) and inbound (MO) messages.
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