messaging
Pricing

Conversational Channels

Provide your customers with on-the-go access to your business via all their favorite conversational channels.

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Pricing next icon Conversational Channels

Packages Messaging Subscriptions

Go

Easily connect with customers on their preferred channel and kickstart your interactive journey.

Basic

Expand your reach and add extra channels to meet customers where they are for the best experience.

Advanced

Scale up your conversational strategy, and engage your audience anytime, anywhere.

Pro

Rely on our platform to provide a great customer experience on any relevant channel.

1. Choose Your Messaging Subscription

Go

Incl. 1 profile

Free
  • Connection via HTTP endpoint

  • Expert managed global routing

  • Multichannel fallback

  • Global regulation filter

  • Real-time status updates via webhooks

  • IP-Whitelisting

  • Platform Tools & Insights

  • Support via email

Basic

Incl. 5 profiles

€129 per Month
  • All Go features included

  • Guaranteed throughput speed (50 messages/second)

  • Unique reference generator

  • Connect via mail-to-text

  • Support via email & phone

Advanced

Incl. 15 profiles

€399 per Month
  • All Basic features included

  • Guaranteed throughput speed (100 messages/second)

  • Connection via SMPP (up to 10)

  • Access to high-priority processing

  • Phone number sanitization

  • CM Safeguard suite tools

  • Customized Media Retention Period

  • Support via email, phone & Live Chat

Pro
Contact Us
  • All Advanced features included

  • Guaranteed throughput speed (1000 messages/second)

  • Connection via SMPP (unlimited)

  • Direct operator routes

  • Customized routes

  • Two-way encrypted connection (SSL)

  • Support via email, phone, Live Chat & dedicated Account Manager

 

All Our Messaging Subscriptions Include:

  • Platform tools and insights: providing access to message logging, messaging analytics, conversational analytics, and channel configuration and management.

  • Seamless integration with our Engage Platform, streamlining the messaging process.

  • Support: access to our knowledge center, emergency monitoring through our Network Operations Center (NOC), and an online status portal.

  • SMS as a channel: use it as a main messaging channel or as a fall-back channel to ensure your message gets delivered (SMS transaction costs apply)

*Sending WhatsApp messages may incur extra costs (see here).

Available Channels

whatsapp business platform
apple messages for business
facebook messenger
instagram messaging
push
telegram messenger
viber for business
RCS
line for business

2. Pick the Pricing Model to Match Your Needs

Choose How Your Traffic Is Counted

Monthly Active Users

Perfect for continuous engagement within a month with your customers. This model counts unique users with whom messages were exchanged within a calendar month.

Conversations

Ideal for one-time chats with different customers with a clear start and end. This model counts all 24-hour windows messaging sessions to a unique user.

Messages

Optimal for your needs to send out single messages with limited responses. This model counts all outbound (MT) and inbound (MO) messages.

Bundles Pricing

Best Price for Your Recurring Traffic

*** Pricing is based on annual billing. For monthly invoicing, count on an additional fee of 5%. This does not include channel-based costs.

Not sure about the right bundle for your business? Ask our team to find the most appropriate bundle for you via our price calculator.

MONTHLY ACTIVE USERS Monthly Fee*** CONVERSATIONS Monthly Fee*** MESSAGES Monthly Fee***
MONTHLY ACTIVE USERS Monthly Fee*** CONVERSATIONS Monthly Fee*** MESSAGES Monthly Fee***

Up to 500

€ 109

Up to 1000

€ 79

Up to 10000

€ 79

Up to 1000

€ 169

Up to 2500

€ 149

Up to 25000

€ 149

Up to 2500

€ 309

Up to 5000

€ 219

Up to 50000

€ 219

Up to 5000

€ 459

Up to 10000

€ 319

Up to 100000

€ 319

Up to 10000

€ 679

Up to 25000

€ 579

Up to 250000

€ 579

> 10000

Contact us for custom pricing

> 25000

Contact us for custom pricing

> 250000

Contact us for custom pricing

*** Pricing is based on annual billing. For monthly invoicing, count on an additional fee of 5%. This does not include channel-based costs.

Not sure about the right bundle for your business? Ask our team to find the most appropriate bundle for you via our price calculator.

Pay-As-You-Go Pricing

Ideal for flexible usage

MONTHLY ACTIVE USERS CONVERSATIONS MESSAGES
MONTHLY ACTIVE USERS CONVERSATIONS MESSAGES

€ 0,30 per user

€ 0,12 per conversation

€ 0,009 per message

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