Ofrece un servicio de atención al cliente único

Cree experiencias únicas y personalizadas de servicio al cliente para mejorar la satisfacción de tus usuarios.

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Departamentos next icon Atención al cliente

Satisface las expectativas de tus clientes

Las expectativas de servicio de los clientes aumentan cada día y cumplir con ellas es un desafío.

Administrar costes, mantenerlos contentos y garantizar productividad y eficiencia en tus agentes, puede parecer dificultoso. Pero con las soluciones adecuadas, estarás listo para alcanzar este objetivo.


Empresas que nos eligen

DHL Parcel Benelux
My Jewellery

Servicio de atención enfocado en el cliente

Soporte inmediato

Asegúrate de que tus clientes obtengan soporte de la manera más rápida y precisa posible. Los tiempos de respuesta esperados varían según la persona y el canal.

A la medida de tus clientes

Deja que tus usuarios decidan cómo, cuándo y porqué canal quieren ponerse en contigo. ¿Es a través de un chatbot? ¿O por teléfono?

Comercio conversacional

Ayuda a tus clientes a completar un pago o firmar documentos dentro de una misma interacción. Convierte conversaciones en conversiones.


Mantén a tus clientes actualizados con un servicio proactivo. Envía mensajes personalizados a través de cualquier canal.


Automatiza tareas cotidianas y repetitivas, para eliminar molestias con la plataforma de atención al cliente. Proporciona una experiencia fluida de servicio al cliente automatizada y humana.

Servicio de atención al cliente

Resignificando la experiencia de atención al cliente

Una experiencia de servicio al cliente afecta la forma en que tus clientes perciben tu marca. Este departamento debe hacer que tu marca sea percibida como confiable y brindar soluciones.

Algunos clientes prefieren el autoservicio, mientras que otros prefieren el contacto personal. Encuentra el equilibrio adecuado entre la automatización y el contacto en vivo, independientemente del canal. Capacita a tus agentes para que brinden excelentes experiencias de servicio únicas en cada canal.

Evalúa continuamente tu servicio y atención al cliente y piensa en formas de optimizar las experiencias durante todo el recorrido.

Utiliza todos los canales

facebook messenger
apple business chat
Instagram Messaging

La mejor plataforma de atención al cliente para tu industria

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