With one connection and in-depth analytics, our Connectivity Platform enables businesses to engage with customers via multiple messaging channels, voice and more.
Discover the platformReach your target audience worldwide, keep customers engaged and informed, and increase conversions with SMS.
Engage and converse with customers across multiple messaging channels via one single API.
Secure online data and accounts with our OTP API. Generate, send, monitor and manage all OTPs via one convenient connection.
Safeguard and protect digital interactions with user-friendly verification channels.
Fully control your SIP Trunk with our Voice Management app. Define thresholds, configure numbers, monitor traffic & more!
Complete contracts, agreements, and documents quickly and securely via our e-signature solution.
With advanced AI features and omnichannel capabilities, our Engagement Platform connects data and technology for seamless, personalized communication across the entire customer journey.
Create autonomous agents that can execute any business task. Simply describe what you need, equip your agents with the right tools, and watch them bring your ideas to life.
Consolidate customer conversations in one inbox and empower your team to efficiently help customers via any channel.
Say goodbye to clunky scripts and transform chatbots into dynamic, human-like conversationalists - no coding needed.
Deliver the right message at the right time and drive conversions with data-driven OTT, email, and Voice campaigns.
Integrate a wide variety of knowledge sources for AI assistance.
Deliver personalised experiences and tailored content with unified data.
Integrate existing platforms to access data and drive performance.
Contact us for more information and a member of our team will be in touch to discuss how you can elevate your customer experience with CM.com.
Contact UsCustomers are increasingly communicating through apps rather than traditional phone calls. That is why we are introducing an important expansion of HALO today: Voice Agents can now automatically handle incoming calls made through WhatsApp. We are also looking back at improvements we have added to HALO over the past months. Developments that bring voice and chat closer together and help organizations automate faster and more consistently.
The fastest path to more conversions is maximizing reach - after all, customers can not buy your products or use your services if they haven't heard of you.
Cybercrime and spam messaging is on the rise. Criminals attempt to impersonate trusted businesses in the hopes of scamming loyal customers out of their personal details, login credentials, and even banking information. This damages the trust between customers and businesses. How can you tell which messages are legit, and which ones aren't? RCS Business offers verified sender profiles, helping customers identify official business accounts so they can engage with business communication with confidence.
Appointment no-shows, delivery delays, abandoned online shopping carts, late payments - all of the above can be quite the headache for many businesses. SMS notifications offer a solution.
Organizations face a significant challenge in effectively managing overdue payments and cash flow in a positive light with customers. To collect payments while keeping relationships intact and increasing engagement, SMS has emerged as a powerful, efficient and convenient tool for both businesses and customers. In this blog, we’ll explore how to effectively use SMS for late payments, highlighting its benefits and best practices.
In today's competitive digital landscape, data isn't just helpful - it's essential! Tracking data and measuring the results of your marketing efforts should be a vital step in every marketing plan, because marketing success isn’t about who shouts the loudest. It’s about who listens best to their data. That’s why Meta’s Conversions API is an indispensable tool for marketers worldwide.
There’s only one thing you want as a marketer, and that's grabbing the attention of your customers with your ROI in mind. With a popular platform like WhatsApp Business, the reach and engaging nature of the channel are a great place to start. But how do you truly stretch your marketing budget to see better results? By using data to your advantage!
Fraud is, and will always be, a serious threat to the financial services industry. As digital banking, fintech platforms, and online transactions grow, so do the tactics of cybercriminals looking to exploit vulnerabilities. Do you provide financial services? Then it's important to remain vigilant - not only to protect your own data and accounts, but also those of your customers. Clear, secure, and verified communication can be a powerful tool in the fight against fraud.
Voice communication remains one of the most powerful ways to engage customers, build relationships, and drive conversions. In a world where customer expectations are higher than ever, businesses need a reliable, scalable, and intelligent Voice solution to stay ahead.
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