Unify online and offline data into 360° unified customer profiles
Build segments based on all profile features and behavior
Deliver hyper relevant and personalized content
Build automated customer journeys across all channels
Many of our users have large amounts of data, but their core business is not digital. Their customer data is generated across multiple systems that have no marketing & communication capabilities. Our Customer Data Platform (CDP) connects to those systems and creates unified customer profiles. Ready to use for marketers. Enabling them to provide richer customer experiences and improve customer engagement.Read Our Blog Article
Create automated sign-up journeys that give your customers a wow feeling from the first point of contact.
Know who your customers are and what they want by collecting their data through giveaways, QR codes and registration forms.
Know why your customers are inactive and reactivate them with personalized messages through their preferred channel.
Create personalized offers for special moments such as birthdays and anniversaries, moments that your customers will never forget.
Customer Data is often fragmented and siloed in different software systems. As a result, you cannot exploit the data to its full potential. Our CDP unlocks your data and solves this problem. We unify your customer data into 360˚ customer profiles, regardless of how or where your data is stored. Data can be integrated in real-time via Webhooks, standard API integrations or CSV imports.
One size does not fit all. Customers expect personalized offerings catered to their preferences. You can do this by collecting data events of their interactions. And by personalizing your messaging based on their behavior. This processes can be automated and scaled by using real-time Smart Segments.
Know what your customer want
Personalize customer experiences
Real-time Smart Segments
Once you know what your customer wants, you now need reach them at the right moment and place. Mobile Marketing Cloud enables you with all the campaign management tools to create omnichannel customer journeys.
CM.com is an official business provider of mobile messaging channels such as WhatsApp, Facebook Messenger, RCS, and more. In this way we enable you to reach your customers through their preferred channel.
Omnichannel: Email, SMS, Messaging Channels, Voice
Marketing Automation: workflows, events
Advanced Campaign Management
We’re with you every step of the way. Our best in-house Customer Success and Professional Service teams are here to help you get the most out of the Mobile Marketing Cloud. Whether that’s by finding solutions to your challenges or helping you turn your innovative campaign ideas into reality. Not familiar with API's? Don't worry, our consultants will help you integrating with your existing systems.
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