Cloud Software for Conversational Commerce.

Create excellent conversational customer experiences and turn any conversation into a conversion.

Talk to SalesDiscover our Solutions

Outperform Expectations

Empower your marketing, sales and customer service with our Communications and Payments Platform. Respond to the customers' need for real-time and personal contact with businesses, and automate and personalise all customer interactions through their favorite mobile channels.

Here to Support Your Business...

Retail

Really get to know your customers

Sports and Leisure

More than just ticketing

Professional Services

Automate key parts of your workflow

Real Estate

Support the home buying journey

...with Our Leading Industry Solutions

Automotive

Help your customers stay connected

Travel

Create superior customer experiences

Utilities

Ensure your customers feel connected

Charities

Fast results with mobile donations

TRUSTED BY BRANDS WORLDWIDE

cmcom circuit zandvoort
radius
vivid homes
bmw
minicooper
AMEX
bournemouth 7s
revolution beauty
missguided

Impress Customers with the Power of Conversational Commerce

Time to transform your business and get in on the conversation.

Deliver superior customer experiences, increase engagement and conversion with our Cloud Software Solutions.

Would you like to know more about Conversational Commerce?

Read it here >

Start the Conversation

Discover Mobile Service Cloud >

All-in-one Customer Service Software for a five-star service.

Interact with your customers through their preferred messaging channels, like they do with friends or family. Manage all conversations within one easy-to-use Inbox.

Communicate within one view with customers, colleagues, and partners. Endless collaboration options: leave comments, snooze conversations or assign to the right colleague.

Personalize every conversation based on customer data. Connect Mobile Service Cloud with your CRM, ERP, or CDP. Or automate conversations with a chatbot.

Expand Your Market Reach

Discover Communications Platform >

Connect once, communicate forever. Easy and cost-effective solution to reach your audience.

Connect your app or software to our API or use our Cloud Software for reliable global messaging. Benefit from direct connections to multiple carriers and operators to deliver your SMS.

Enjoy inbound and outbound traffic with premium call quality via our global geo-redundant platform. Easily connect, scale-up, and control your usage via the Voice Management App or Voice API.

Connect once to our Business Messaging API, and start sending messages on all popular channels such as SMS, RCS, WhatsApp Business, Apple Business Chat, and Viber for Business.

Automate Customer Service

Discover Conversational AI Cloud >

Advanced AI Chatbot Builder: build, launch, and scale without coding.

Manage the high volume of customer service queries in a highly advanced and smart way with NLP and Conversational AI technology. 

Provide reliable service, with a fast response 24/7. Your AI Chatbot will feel like a new colleague in your team. Always there to help in a personalized way.

Trusted automation technology with the highest security standards like ISO 27001 and NEN 7510 certificates to guarantee reliable and safe Chatbot use.

Personalise Your Message

Discover Mobile Marketing Cloud >

For businesses that want to start conversations with people, not profiles.

Mobile Marketing Cloud is the only omnichannel customer engagement solution that includes all mobile messaging channels like WhatsApp and many more. 

Customer Data is often fragmented and siloed in different software systems. As a result, you cannot exploit the data to its full potential. Our CDP unlocks your data and solves this problem.

With our marketing automation software, you can directly start automating your marketing processes. Go beyond email and automate SMS campaigns, messaging channels, chatbots, and more.

Monetise Conversations

Discover Payments Platform >

Accept online and offline payments on one complete payments platform.

Offer customers their preferred payment methods for fast and easy check-out. Build and personalise your check-out page in a way that reflects your business and the needs of your customers.

Send payment requests to customers with payment links via their preferred communication channels or get paid directly with easy and hassle-free QR Payments.

The cashless trend is set to continue! Create a presence on all important messaging channels and allow payments in the conversation for the optimal customer experience.

#1 Cloud Software for Conversational Commerce

Founded in 1999

More than 20 years of experience

Global Focus

Local presence in 20 countries

118 Countries

Customers across 118 countries

Licensed PSP

Licensed Payment Service Provider

24/7 Support

Global monitoring & support

Listed Company

Listed at Euronext Amsterdam

Why Customers Choose CM.com

CM.com understood our issue, understood that we already had a CRM in place and that we needed a bolt-on, and were prepared to look at our bespoke requirements and work with us to deliver them. That was unique.

Colin Peters, Director at Radius Payment Solutions

I was impressed with the speed at which the CM.com team was able to work – from scoping the requirement to designing a solution, to setting it all up and delivering the support to get us up and running, CM.com was there every step of the way to ensure our business didn’t miss a beat.

Freddie Sawkins, Director at Czech & Speake

After the onboarding phase, the Mobile Service Cloud team continues to come up with new ideas, and they will email us to see if any issues have arisen. The team is always, always on hand to ensure that we’ve got everything we need.

Katie Hucks, Customer Service Manager at Revolution Beauty

At Bournemouth 7s Festival, keeping our festival goers up-to-date and providing great customer service is pivotal. CM.com gives us the perfect platform to engage with our audience through an effective and easy-to-use suite of excellent communication tools.


Craig Mathie, Managing Director, Bournemouth 7s

One Platform for Small, Mid-Sized, and Enterprise Businesses

api solutions

API Solutions

Our APIs help you to connect your software or application to our products. You can integrate SMS, Conversational Channels, Voice, Payments, and all our other products. To make it easy, we have Apps to help you set up your connections as well as SDKs.

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software solutions

Software Solutions

Our user-friendly web-based interface empowers individuals to create, send and schedule mobile marketing campaigns, receive incoming messages, automate marketing workflows, sign documents online, and much more.

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plugins

External Integrations

Implement our services into your own software through plug-and-play integrations. Our plugins are widely used and supported by selected partners. Extend the functionality of your software without expensive and time-consuming developments. 

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RECOGNISED AND ACCREDITED BY

juniper research
future digital awards
451 research
gartner
frost sullivan
idc
gsma
iso9001
psd eu payment
pci dss

Ready to Transform Your Business?

Find out why our Communications and Payments Platform is trusted by leading companies worldwide. Start offering your customers a unique experience in order to outperform expectations with the #1 Cloud Software for Conversational Commerce.

Talk to SalesDiscover Our Solutions

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