Research shows that 86% of customers are willing to pay more for a great experience. Our software enables you to enhance your customers' experience on their favourite channels. From the first message to the latest conversion, we've got you covered, regardless of your industry.
Make it easy for your customers to get the best service across channels.
Dive InConnect with customers on any communication channel and expand your reach.
Dive InEmpower your customers to get personalised service experiences whenever they want.
Dive InCreate commercial opportunities at every conversational touchpoint.
More than 20 years of experience
Local presence in 20 countries
Customers across 118 countries
Global monitoring & support
Listed at Euronext Amsterdam
CM.com understood our issue, understood that we already had a CRM in place and that we needed a bolt-on, and were prepared to look at our bespoke requirements and work with us to deliver them. That was unique.
I was impressed with the speed at which the CM.com team was able to work – from scoping the requirement to designing a solution, to setting it all up and delivering the support to get us up and running, CM.com was there every step of the way to ensure our business didn’t miss a beat.
After the onboarding phase, the Mobile Service Cloud team continues to come up with new ideas, and they will email us to see if any issues have arisen. The team is always, always on hand to ensure that we’ve got everything we need.
At Bournemouth 7s Festival, keeping our festival goers up-to-date and providing great customer service is pivotal. CM.com gives us the perfect platform to engage with our audience through an effective and easy-to-use suite of excellent communication tools.
Craig Mathie, Managing Director, Bournemouth 7s
Raise your customer experience to an industry-defining mobile standard using our software. Sign up today and turn those happy returning customers into brand ambassadors.
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