Setting New Standards in Customer Experience

Instantly connect with your customers and outperform their growing expectations with our conversational software.

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TRUSTED BY BRANDS WORLDWIDE

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Personalisation; are retailers getting it right?

Consumers expect personalisation during the retail buying journey. At CM.com, we champion personalisation as a critical focus. But with so many options, what do consumers really want regarding personalisation? And do consumers feel understood? To find out, we surveyed 1000 respondents across the UK.

Discover the results
Mobile Service Cloud

Engage With Customers

Make it easy for your customers to get the best service across channels.

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Reach Your Audience

Connect with customers on any communication channel and expand your reach.

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Conversational AI Cloud

Automate Customer Contact

Empower your customers to get personalised service experiences whenever they want.

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Mobile Marketing Cloud

Personalise Your Message

Unlock your customer data and automate your mobile marketing.

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Monetise Conversations

Create commercial opportunities at every conversational touchpoint.

Optimise the Entire Customer Journey

Research shows that 86% of customers are willing to pay more for a great experience. Our software enables you to enhance your customers' experience on their favourite channels. From the first message to the latest conversion, we've got you covered, regardless of your industry.

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#1 Software Suite for Conversational Commerce

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Founded in 1999

More than 20 years of experience

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Global Focus

Local presence in 19 countries

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118 Countries

Customers across 118 countries

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24/7 Support

Global monitoring & support

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Listed Company

Listed at Euronext Amsterdam

RECOGNISED AND ACCREDITED BY

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Why Customers Choose CM.com

Let’s Make Your Customers Happy

Raise your customer experience to an industry-defining mobile standard using our software. Get started today and turn those happy returning customers into brand ambassadors.

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