Setting New Standards in Customer Experience

Instantly connect with your customers and outperform their growing expectations with our conversational software.

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The Convers-AI-tional Nation Retail Report

The Convers-AI-tional Nation Retail Report

Online customer service plays a pivotal role in consumer spending. But how are retail brands really performing?

CM.com examines the UK’s top 25 retail brands when it comes to customer engagement.

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Mobile Service Cloud

Engage With Customers

Make it easy for your customers to get the best service across channels.

Dive In

Reach Your Audience

Connect with customers on any communication channel and expand your reach.

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Conversational AI Cloud

Automate Customer Contact

Empower your customers to get personalised service experiences whenever they want.

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Mobile Marketing Cloud

Personalise Your Message

Unlock your customer data and automate your mobile marketing.

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Monetise Conversations

Create commercial opportunities at every conversational touchpoint.

Optimise the Entire Customer Journey

Research shows that 86% of customers are willing to pay more for a great experience. Our software enables you to enhance your customers' experience on their favourite channels. From the first message to the latest conversion, we've got you covered, regardless of your industry.

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#1 Software Suite for Conversational Commerce

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Founded in 1999

More than 20 years of experience

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Global Focus

Local presence in 23 countries

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118 Countries

Customers across 118 countries

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24/7 Support

Global monitoring & support

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Listed at Euronext Amsterdam

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Why Customers Choose CM.com

Let’s Make Your Customers Happy

Raise your customer experience to an industry-defining mobile standard using our software. Get started today and turn those happy returning customers into brand ambassadors.

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