Cloud Software for Conversational Commerce.

Create excellent conversational customer experiences and turn any conversation into a conversion.

Talk to Sales

Discover our Solutions

Retail

Really get to know your customers

Utilities

Ensure your customers feel connected

Sports and Leisure

More than just ticketing

Automotive

Help your customers stay connected

Time to transform your business and get in on the conversation.

Deliver superior customer experiences, increase engagement and conversion with our Cloud Software Solutions.

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Start the Conversation
Expand Your Market Reach
Automate Customer Service
Personalise Your Message
Monetise Conversations

One Omnichannel Inbox

Make Customer Service Easy

Interact with your customers through their preferred messaging channels, like they do with friends or family. Manage all conversations within one easy-to-use Inbox.

Team Collaboration

Boost Efficiency & Productivity

Communicate within one view with customers, colleagues, and partners. Endless collaboration options: leave comments, snooze conversations or assign to the right colleague.

Automation and Integrations

Enrich Customer Experiences and Work Smarter

Personalize every conversation based on customer data. Connect Mobile Service Cloud with your CRM, ERP, or CDP. Or automate conversations with a chatbot.

Interact with your customers through their preferred messaging channels, like they do with friends or family. Manage all conversations within one easy-to-use Inbox.

Communicate within one view with customers, colleagues, and partners. Endless collaboration options: leave comments, snooze conversations or assign to the right colleague.

Personalize every conversation based on customer data. Connect Mobile Service Cloud with your CRM, ERP, or CDP. Or automate conversations with a chatbot.

SMS

Reliable SMS Messaging for Business Communication

Connect your app or software to our API or use our Cloud Software for reliable global messaging. Benefit from direct connections to multiple carriers and operators to deliver your SMS.

Voice

Secure and Cost-Efficient Voice Solutions

Enjoy inbound and outbound traffic with premium call quality via our global geo-redundant platform. Easily connect, scale-up, and control your usage via the Voice Management App or Voice API.

Conversational Channels

Business Communication on All Channels via one API

Connect once to our Business Messaging API, and start sending messages on all popular channels such as SMS, RCS, WhatsApp Business, Apple Business Chat, and Viber for Business.

Connect your app or software to our API or use our Cloud Software for reliable global messaging. Benefit from direct connections to multiple carriers and operators to deliver your SMS.

Enjoy inbound and outbound traffic with premium call quality via our global geo-redundant platform. Easily connect, scale-up, and control your usage via the Voice Management App or Voice API.

Connect once to our Business Messaging API, and start sending messages on all popular channels such as SMS, RCS, WhatsApp Business, Apple Business Chat, and Viber for Business.

Your Own AI Chatbot

Scale Customer Service Easily and Automate Conversations

Manage the high volume of customer service queries in a highly advanced and smart way with NLP and Conversational AI technology.

24/7 Availability

Help Your Customers Fast and Smart

Provide reliable service, with a fast response 24/7. Your AI Chatbot will feel like a new colleague in your team. Always there to help in a personalized way.

Guaranteed Data Security & Privacy

Protect Your Company & Your Customers

Trusted automation technology with the highest security standards like ISO 27001 and NEN 7510 certificates to guarantee reliable and safe Chatbot use.

Manage the high volume of customer service queries in a highly advanced and smart way with NLP and Conversational AI technology.

Provide reliable service, with a fast response 24/7. Your AI Chatbot will feel like a new colleague in your team. Always there to help in a personalized way.

Trusted automation technology with the highest security standards like ISO 27001 and NEN 7510 certificates to guarantee reliable and safe Chatbot use.

Omnichannel Marketing

Create Superior Customer Experiences

Mobile Marketing Cloud is the only omnichannel customer engagement solution that includes all mobile messaging channels like WhatsApp and many more.

Customer Data Platform

Unify and Centralize Data With Our Customer Data Platform

Customer Data is often fragmented and siloed in different software systems. As a result, you cannot exploit the data to its full potential. Our CDP unlocks your data and solves this problem.

Marketing Automation

Create Workflows and Let Us Do the Heavy Lifting for You

With our marketing automation software, you can directly start automating your marketing processes. Go beyond email and automate SMS campaigns, messaging channels, chatbots, and more.

Mobile Marketing Cloud is the only omnichannel customer engagement solution that includes all mobile messaging channels like WhatsApp and many more.

Customer Data is often fragmented and siloed in different software systems. As a result, you cannot exploit the data to its full potential. Our CDP unlocks your data and solves this problem.

With our marketing automation software, you can directly start automating your marketing processes. Go beyond email and automate SMS campaigns, messaging channels, chatbots, and more.

Payment Acceptance

Accept All Payments on Any Channel or Device

Offer customers their preferred payment methods for fast and easy check-out. Build and personalize your check-out page in a way that reflects your business and the needs of your customers.

Mobile Payments

Secure and Easy Payments via Payment Links and QR codes

Send payment requests to customers with payment links via their preferred communication channels or get paid directly with easy and hassle-free QR Payments.

Conversational Payments

Seamless Transactions Within the Conversation

The cashless trend is set to continue! Create a presence on all important messaging channels and allow payments in the conversation for the optimal customer experience.

Offer customers their preferred payment methods for fast and easy check-out. Build and personalize your check-out page in a way that reflects your business and the needs of your customers.

Send payment requests to customers with payment links via their preferred communication channels or get paid directly with easy and hassle-free QR Payments.

The cashless trend is set to continue! Create a presence on all important messaging channels and allow payments in the conversation for the optimal customer experience.

Founded in 1999

More than 20 years of experience

Global Focus

Local presence in 20 countries

118 Countries

Customers across 118 countries

Licensed PSP

Licensed Payment Service Provider

24/7 Support

Global monitoring & support

Listed Company

Listed at Euronext Amsterdam

CM.com understood our issue, understood that we already had a CRM in place and that we needed a bolt-on, and were prepared to look at our bespoke requirements and work with us to deliver them. That was unique.

Colin Peters, Director at Radius Payment Solutions

I was impressed with the speed at which the CM.com team was able to work – from scoping the requirement to designing a solution, to setting it all up and delivering the support to get us up and running, CM.com was there every step of the way to ensure our business didn’t miss a beat.

Freddie Sawkins, Director at Czech & Speake

After the onboarding phase, the Mobile Service Cloud team continues to come up with new ideas, and they will email us to see if any issues have arisen. The team is always, always on hand to ensure that we’ve got everything we need.

Katie Hucks, Customer Service Manager at Revolution Beauty

API Solutions

Our APIs help you to connect your software or application to our products. You can integrate SMS, Conversational Channels, Voice, Payments, and all our other products. To make it easy, we have Apps to help you set up your connections as well as SDKs.

Software Solutions

Our user-friendly web-based interface empowers individuals to create, send and schedule mobile marketing campaigns, receive incoming messages, automate marketing workflows, sign documents online, and much more.

External Integrations

Implement our services into your own software through plug-and-play integrations. Our plugins are widely used and supported by selected partners. Extend the functionality of your software without expensive and time-consuming developments.