We make Conversational AI accessible. Easily build and launch intelligent Conversational User Interfaces. Chatbot, Voicebot, knowledge base, conversational website: easy with Conversational AI Cloud.
We simplify technology: the CMS is easy-to-use for everyone.
In the Chatbot Business since 2004, helping A-tier clients across the globe.
Continuous learning and improvement to provide the most accurate answers.
Innovating is working together. All our clients are reference clients. Ask them.
Turn conversations into conversions. We don’t stop by just giving an answer.
Create an intelligent, personalised conversational bot without a single line of code. Design personalised conversations based on Q&As and dialogs to offer the best possible experience.
Intuitive drag-and-drop CMS.
No code chatbot builder.
Implementation within 8 weeks.
Customer expectations are rising rapidly. Let them decide how, when, and where they engage with you. With your AI chatbot, you can offer a personalised interaction at scale.
Available on every channel, platform and device.
24/7 Availability.
Personalised interactions via chat or voice.
With Conversational AI, companies can easily manage interactive Q&As, automate conversations, and proactively engage with customers across all digital channels.
Capitalise on customer engagement across channels.
Integration with messaging channels including WhatsApp.
Market leading NLP capabilities in >20 languages.
The self-learning capabilities and features of our AI technology identifies gaps and suggests relevant answers. From autoAnswers to autoDialogs, improve your conversations based on recommendations.
Learn from your customers: understand context and intent.
Advanced NLP techniques, business rules and contextual data.
Analyse chatbot & voicebot performance to improve conversations.
Your customers enjoy the convenience of fast, personal, and easy service. Take your customer service to a whole new level with a voicebot. Supported by Conversational IVR, you can deliver great customer service experiences.
Automate phone conversations with Conversational IVR.
Customers can interact with the bot in a natural way using speech. A voicebot understands context and can reply humanly.
Discover VoicebotsIntegrate with other smart systems that your business replies on - from frontend to backend, create a fully automated customer journey.
Connect with your database, eCommerce platform or other software
Involve Payment solutions for conversational commerce
With the power of Conversational AI, customer questions can be answered faster. Besides, your organisation is continuously fed with data to improve the entire customer journey.
Learn more about the Power of AI for Customer Service in the paper.
Download nowBe inspired by other brands and businesses. Find out how they improve their customer contact with Conversational AI.
Insurer Onlia is disrupting the Canadian market with a fully digital proposition, including an AI chatbot in the app and on the website for a seamless customer experience.
Missguided began to experience tremendous growth, a chatbot reduced the burden on the customer service team and allowed them to focus on what really matters.
Insurer Onlia is disrupting the Canadian market with a fully digital proposition, including an AI chatbot in the app and on the website for a seamless customer experience.
Read customer storyMissguided began to experience tremendous growth, a chatbot reduced the burden on the customer service team and allowed them to focus on what really matters.
Read customer storyAutomate your customer service and customer journeys, answer general questions and improve customer satisfaction.
+ Advanced package
Personalise your interactions and handle complex requests from customers. Create an internal knowledge base, digitalise sales, and integrate with any system.
+ Advanced & Pro package
Unlock 24/7 dedicated support. Gain ultimate control and protection with advanced security features.
CM.com has earned Frost and Sullivan’s 2021 Competitive Strategy Leadership Award. Great recognition for our track record within the Conversational AI domain for groundbreaking product design and a strong commitment to innovation.
Read the full reportFind out how Conversational AI Cloud works and how our clients are getting results from it. Talk to one of our experts to see what Conversational AI can mean for your company. Or try it yourself.
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