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Conversational AI Cloud

Conversational Platform to Build AI Chatbots•

One platform to automate conversations, work smarter and boost productivity, with no coding required.

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Automate Customer Contact in a Personal Way

Conversational AI Cloud makes it easy to build your own AI-powered chatbot, voicebot, virtual assistant, or internal knowledge base to automate your customer support. Watch the video to get a first impression of our conversational AI software or learn more about Conversational AI.

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How Conversational AI Helps Your Business Grow at Scale

24/7 Support

Be there for your customers at any time and on any channel.

Boost Productivity

Automate conversations and create more valuable time for your team.

Understand Your Customer

Make data-driven decisions based on customer activity.

Save Costs

Scale up without hiring staff to tackle the increasing volume of questions.

Quick Response Times

Provide fast, efficient responses and reduce waiting times.

TRUSTED BY BRANDS WORLDWIDE

The Foundation for AI Chatbot Automation

  1. Content Management

  2. Controlled AI

  3. Personalisation

  4. Security-first

Anyone Can Build and Manage AI Chatbots

With Conversational AI Cloud, you can design and launch automated conversations without coding. You do not need your developers or external parties to deliver the best-automated customer service. With our platform, anyone can build and manage AI chatbots.

  1. Intuitive drag-and-drop AI chatbot builder

  2. No coding and development required

Discover chatbot examples
chatbot conversation cm.com

AI Chatbots That Put You in Control

Support your customers with the right answers when they need them. Monitor, correct and safeguard automated conversations to ensure accurate, high-quality outcomes for your customers. You're in control of the AI chatbot.

  1. Learn what customers are searching and asking for

  2. Analyse chatbot performance to improve conversations

  3. Multilingual content and support

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Personalise Automated Conversations

Personalisation is critical when you're building a chatbot. Every customer is different, and every conversation should be a personal experience. Conversational AI Cloud helps you to understand your customers based on context and intent. You are ready to give your customers the best possible response: anywhere, anytime.

  1. Understand context and intent from customer

  2. Integrate with existing databases

  3. Content-based personalisation

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Safeguard Privacy and Data Security

Ensure safe and trustworthy automated conversations. Build AI chatbots complying with the latest standards, regulations, and best practices. Manage access with different authorisation and authentication options. Control safety and make sure your customer feels safe to contact you securely.

  1. ISO 27001 certified & GDPR compliant

  2. Role-based access control

  3. Safeguard conversation quality

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Types of Chatbots to Optimise Service

Acquisition

Start a conversation with new visitors or share information with customers
Internal

Hold a vast amount of internal company information in one place for your team
FAQ

Automate answers to the more common questions your team may be asked
WISMO

Allow customers to easily find answers to order-related questions
Verification

Verify the identity of your customers simply and secure online information

Start a Conversation With Conversational AI

We can tell you much more about Conversational AI Cloud. Why don't you give it a try by starting a conversation below?

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Unlock More Value with Integrations

Integrate with other smart systems in your front- and backend to create a fully automated customer journey. Get even more possibilities and data to reach even better results.

  1. Connect with your database, e-commerce platform or other software

  2. Handover to live agent in any customer service software

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How Our Customers Use Conversational AI

Request a Quote for Conversational AI Cloud

Want to learn more about our packages and pricing? Then contact one of our experts to request a quote or to discuss all possibilities.

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Voicebots

Voicebots, the Emerging Force in Customer Service

It’s safe to say the pressure is on to deliver timely and personalised customer experiences more than ever before. So could Voicebots, the next development in Conversational AI, address the challenge?

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Conversational AI Cloud Brochure

Conversational AI Cloud Brochure

Want to find out more information about our Conversational AI Cloud? Download our brochure and discover how you can easily build AI chatbots, voicebots, knowledge bases and more. 

Download the brochure

Why Conversational AI Cloud?

Reliable Support

Our professionals are here to help; let us help you get the most out of your chatbot.

Future Proof

Embrace technology with CM.com and implement the most popular channels.

Experienced

We've worked in the chatbot business since 2004; discover what we learned.

Across the Globe

We work with clients across the globe; reach out to discover more about our customers.

Want to see Conversational AI Cloud in action? Fill out the form to request a free demo from one of our experts.

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