Deliver exceptional customer experience and self-service with our Conversational AI Cloud.
Create an intelligent, personalized conversational bot without a single line of code. Design personalized conversations based on Q&As and dialogs to offer the best experience.
Intuitive drag-and-drop CMS
No coding required
Implementation within 8 weeks
Customer expectations are rising rapidly. Let them decide how, when, and where they contact you. With your AI bot, you can offer a personalized interaction instantly.
Personalized interactions via chat or voice
On every channel, platform & device
Intelligent, automated conversations will help improve customer engagement. Our AI technologies will learn from the input from end-users and other companies and will analyze conversational performance. Improve your conversations based on recommendations.
Learn from your customers: understand context and intent
Advanced NLP techniques, business rules & contextual data
Analyze chatbot and voicebot performance to improve conversations
Integrate with other smart systems in your front- and backend to create a fully automated customer journey. Get even more possibilities and data to reach even better results.
Connect with your database, e-commerce platform or other software
Involve Payment solutions for Conversational Commerce
Integrate with CM.com or other solutions for Marketing & Service
We simplify technology: the CMS is easy-to-use for everyone.
In Chatbot Business since 2004, helping A-tier clients across the globe.
Continuous learning & improvement to provide the most accurate answer.
Innovating is working together. All our clients are reference clients. Ask them.
Turn conversations into conversions. We don’t stop by just giving an answer.
It’s safe to say the pressure is on to deliver timely, personalized and fulfilling customer service experiences more than ever before. In this paper we provide an introduction to the technology, their role in customer service, and the benefits they provide.Download the Guide
Create Your Own Conversations
With Conversational AI Cloud, you have everything you need within Conversational AI at your disposal. Our experts are here for you. Create your own intelligent conversations and keep optimizing them based on AI suggestions.
High Safety & Security Standards
Looking for a safe and reliable partner? We've got you covered. All data is yours and stays yours. Compliant with the highest security standards, ISO 27001 and NEN 7510 certified. Manage access with different authorization and authentication options. We take security very seriously.
Automate conversations across channels. Manage a large number of conversations and make customer service scalable.
Easy-to-use, no development needed. Content editors can create their own bots in the CMS. Low total cost of ownership.
Embrace new technologies. Implement Conversational User Interfaces, wherever you like. In web chat, WhatsApp, Voice, IVR and more.
Read how insurer Onlia is disrupting the Canadian market with a fully digital proposition, including an AI chatbot in the app and on the website.
Find out how Vattenfall is efficiently starting the green dialogue with chatbot Nina. Conversational AI Cloud helps Vattenfall reach its ambitions.
Read how insurer Onlia is disrupting the Canadian market with a fully digital proposition, including an AI chatbot in the app and on the website.Read more
Find out how Vattenfall is efficiently starting the green dialogue with chatbot Nina. Conversational AI Cloud helps Vattenfall reach its ambitions.Read more
Automate your customer service and customer journeys, answer general questions and improve customer satisfaction.
+ Advanced package
Personalize your interactions and handle complex customers requests. Create an internal knowledge base, digitalize sales, and integrate with any system.
+ Advanced & Pro package
Unlock 24/7 dedicated support. Gain ultimate control and protection with advanced security features.
CM.com has earned Frost & Sullivan’s 2021 Competitive Strategy Leadership Award. A great recognition for our track record within the Conversational AI domain for groundbreaking product design and strong commitment to innovation.Read the Full Report
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