Notre-Dame Cathedral in Paris Implements Digital Reservation System for its Reopening

Implementation of a Free Ticketing Solution

The cathedral is open to everyone at no cost, and with no reservation requirement. However, to reduce waiting times in the square and to best address security concerns, the Cathedral has implemented an online reservation system allowing visitors to book time slots to access the building: two days before, the day before, or on the day of a visit.

"Welcoming thousands of worshippers and visitors who flock to Notre-Dame each day, free of charge, is a great joy. CM.com's solution helps us manage this influx optimally and offers everyone an experience and encounter with this place of worship filled with peace, beauty, and contemplation," says Father Scache, Vice-Rector of the cathedral.

Regulating visitor flow allows for safe access for all visitors whilst also ensuring the preservation of the recently restored monument and respecting its primary liturgical function. Notre-Dame will also use CM.com's tools to better communicate with visitors, offering messages tailored to their needs and expectations.

"We are honored to contribute in our way to this unique project by facilitating accessibility for all to Notre-Dame Cathedral in Paris, a site of world heritage. This collaboration demonstrates how technology can support heritage in the 21st century," says Jeroen van Glabbeek, CEO CM.com.

About Notre-Dame Cathedral in Paris

An architectural masterpiece built more than 860 years ago, the Notre-Dame Cathedral in Paris is both a place of faith, built to the glory of God to welcome worshippers from around the world, and a national heritage site and jewel of Gothic art. Since the fire in April 2019, thanks to the hard work of it's employees, the support of 340,000 donors from 150 countries, and the work of the public reconstruction agency, more than 2,500 craftspeople have worked tirelessly to enable Notre-Dame's reopening on December 7-8, 2024.

The Diocese of Paris, the Cathedral's trustee, and all the rectorate teams have worked on the interior redesign of the building (liturgical furniture, chairs, lighting, audiovisual equipment, signage, Treasury...) and the visitor route. They are excited to welcome the millions of worshippers and visitors who come each year (mediation, pastoral care, charitable projects, liturgical events).

Closely linked to French history and listed as a UNESCO World Heritage site, Notre-Dame is among the most visited monuments in the world.