Take advantage of the impressive 98% open rate for mobile messages. Run campaigns, share coupons, and send product updates using rich media broadcast messages.
Increase sales and loyalty with discounts, codes, and exclusive offers. LINE's messages have a 70% read rate, and 52% of customers are likelier to repeat purchases with live chat support.
Send timely, valuable notifications straight to your customer's phone. Automate the process to lighten your team's load.
Elevate customer satisfaction with LINE and extend a helping hand. Introduce personalised assistance with a 24/7 chatbot or direct contact with an agent.
With access to LINE's large user base of over 230 million monthly active users, you can connect with a broad audience, expanding your reach and potential customer base.
Use LINE's interactive features, including chatbots, stickers, and multimedia messaging, to drive personalised and engaging interactions, nurturing stronger customer relationships.
Enhance customer satisfaction through efficient, round-the-clock support through personalised assistance, whether it's via a 24/7 chatbot or direct contact with an agent.
LINE is immensely popular in Japan, Taiwan, and Thailand, and is rapidly growing in Indonesia. If your customers are in these regions, using LINE is essential.
Why LINE for Business?
24/7 Availability: Consumers expect instant responses. Use chatbots and live agents to provide real-time support for an exceptional customer experience.
Meaningful Journey: With inbound and outbound messaging for marketing, notifications, and live chat, LINE enriches every customer phase.
Creative Engagement: Embrace rich messaging formats like images and videos to make your brand stand out.Speak to an expert
Integrate LINE directly through our Connectivity platform. Our API combines multiple communication channels into a single platform.
Want to provide customer service via LINE? With Mobile Service Cloud, you can interact with your customers in one easy-to-use inbox.
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