Provide valuable answers, any time and place. You are no longer bound to office hours to deliver a great and consistent experience.
Deliver fast and accurate responses to questions and inquiries and put a smile on your customers' faces.
Our chatbots are lightning fast. They can handle millions of conversations concurrently, drastically reducing your call volumes and service costs.
A chatbot is a software that interacts with a human through written language. Chatbots are often found on websites or messaging channels, connecting customers with companies 24/7.
You can implement a chatbot on any channel. Did you know chatbots can also become voicebots? A virtual assistant that can chat and speak, all from the same database.
Facebook Messenger Chatbot
A scripted chatbot follows a script. If a human asks a question, the bot tracks the script of predefined answers to give the correct answer.
An AI chatbot uses Conversational AI and NLP to give the best possible answer. AI chatbots are more intelligent and can handle more complex conversations.
One of the biggest frustrations? Impersonal support. Make sure your chatbot can help your customers in a personal way, even if that means handing over to a live agent.
Customers turn to chatbots not only for questions but also expect them to help them with transactions, whether that's a change, purchase, or status update.
With a chatbot, your customers can reach you via any channel. You can use the same database to deploy your bot on your website, WhatsApp, or even via phone.
Any virtual assistant should be able to chat naturally and understand what customers want. Make sure your chatbot can offer customers the options needed.
Chatbots can be tailored to a wide variety of use cases. In this guide, we’ll walk you through some of the types of chatbot and show you how you can use them to improve customer experience.Download the guide
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