sms
SMS

Reliable SMS Messaging for Business Communication

Keep customers engaged and informed with SMS. Reach your target audience worldwide and increase conversion and service.

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TRUSTED BY BRANDS WORLDWIDE

takeaway.com
czech&speake
toyota
randstad
bmw group
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mini cooper
crises control

Use SMS as a Marketing Channel and Increase Conversions

Send personalised offers, confirmations and notifications to your customers with SMS. Its cost-effectiveness, ease of personalisation and precise targeting makes SMS an efficient channel for swift, attention-grabbing communication.

Deliver Personal Service and Engage with your Customers

Add SMS to your contact centre and help your agents to connect with your customers. Tackle more conversations at a time without losing personal customer support.

Increase your Security and Validate Customers with SMS

Use SMS One Time Passwords (OTP) to enhance the customer experience and increase the security of your (and your customers') online data.

Reach Customers With Fast & Reliable SMS Messaging

Use SMS as a way to increase customer engagement, improve account security and increase customer satisfaction with a platform built for scale, speed and deliverability.

Watch the video to get a first impression of our SMS messaging platform.

Deliver SMS Around the World in Seconds

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SMS for Developers

Use our SMS API code and your API key to start sending and receiving messages in minutes. Our SMS Gateway is supported with full developer codes and detailed documentation.

To SMS Gateway API

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SMS for Marketers

Send personalised marketing messages from your databases via Campaigns and add a mobile landing page to your SMS with Pages, enhancing the mobile experience.

To Mobile Marketing Cloud

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SMS for Customer Service

Be ahead of your customers' questions and queries, and send timely notifications. Easily reply to all questions with SMS and manage all conversations in one dashboard.

To Mobile Service Cloud

Send and Receive SMS Messages Worldwide

With a 98% open rate, SMS messages get read more than email. Our SMS Gateway makes it easy to send bulk text messages across the globe and can be used in many different ways.

Connect your website or application to our API or use our Cloud Software for reliable global messaging – and benefit from 60+ direct carrier connections to deliver your SMS.

  1. Worldwide delivery under 10 seconds

  2. Direct mobile operator connections

  3. Highly secure and certified platform

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Start a Two-Way Conversation

Get your long number or short code and assign keywords to pre-determined numbers for conversational-style SMS message campaigns

Enabling two-way messaging will allow your business to receive messages and replies from your customers at a minimum cost.

  1. Choose between a short code or long number

  2. Initiate conversations by using "opt-in" keywords

  3. Connect to other Conversational Channels via one API

Learn more

Get Started With Our Business SMS Platform

Benefit from our Bulk SMS solutions with all the tools and features to enrich your message. Make your customers happy, send them delivery notifications, booking confirmations, appointment reminders, and more, at the moment it matters. Discover all the possibilities.

Start Messaging TrialTalk to an expert

How SMS Is Used by Our Customers

One Clear Dashboard for All Configuration and Analytics

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Messaging Gateway

Easily integrate our SMS Gateway API into your system. In the Messaging Gateway app, you can find our SMS API code and your API key to start sending and receiving SMS messages in minutes.

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Message Log

Get detailed insights into your traffic. Messaging Log provides you with detailed information on the status, content, and cost of all your sent and received messages, so you can stay in full control of your SMS traffic.

messaging analytics

Messaging Analytics

Messaging Analytics offers aggregated and detailed insights into SMS communications and real-time trends, so you can adapt your mobile strategy directly. It provides views into the status and performance of your electronic communications.

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Mail SMS

Mail SMS is an email-to-SMS app that converts standard emails into text messages. By using your own email client, turning email into SMS is as easy as sending an email. You can use every email program to send SMS messages from your Online SMS Gateway account.

Worldwide SMS Pricing

Volume Discount from 50,000 Messages

Pricing based on individual messages for a specific destination.

The Benefits From Our SMS Platform

  1. Worldwide Delivery Under 10 Seconds
  2. Direct Mobile Operator Connections
  3. Secure and Reliable, 24/7/365 Support
  4. Realtime Analytics and Detailed Insights

Frequently Asked Questions About SMS

What Can SMS Be Used For?

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SMS is useful in a variety of business situations. Anywhere you need to message customers with reliable delivery, and high readability, and where information is time-sensitive, SMS is an option. Examples of SMS use cases:

- SMS as an appointment reminder
- SMS as a planning tool
- SMS as an internal communication and notification tool
- SMS as an external marketing channel
- SMS for server notifications
- SMS as login code
- SMS for voting
- SMS for applications and requests
- SMS for donations

What Is an SMS API?

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An SMS API is a type of API that allows your business to integrate SMS (Short Message Service) messaging into your existing software platforms. SMS APIs enable you to send or receive SMS messages quickly and easily through any website or application.

An SMS API makes it possible for your business to operate 24/7, providing customer notifications and information even outside business hours.

How Much Does It Cost to Send SMS Messages?

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As a long-established technology with settled billing processes, SMS isn’t just effective – it’s low cost. While the cost per SMS varies by country, providers like CM.com enjoy global arrangements with network providers in all markets. This enables Worldwide SMS Pricing – one price per country, for all operators, with no extra fees.

What Is an SMS Service Provider?

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An SMS Service Provider (SSP) is a company or organisation that offers SMS (Short Message Service) messaging services to businesses, individuals, and other entities. These providers operate SMS gateways, which are responsible for sending and receiving text messages between mobile devices and various applications. SMS Service Providers play a crucial role in enabling businesses to send bulk SMS messages, notifications, alerts, and other types of information to their customers or target audience.

What Is the Open Rate of SMS?

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The greatest open rates are not always reached through the latest in messaging innovations. Despite all technological possibilities, good old SMS remains the channel with the highest open rates. In 2023, SMS boasts a staggering open rate of 98%. For comparison’s sake, email marketing campaigns receive a 20% open rate.

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Apr 08, 2024 • SMS

Increase Promise to Pay conversion rates with SMS

Today business communication is often reduced to quick exchanges and instant messaging, the role of SMS has become increasingly pivotal to keep conversations front of mind. One such area where SMS has proven to be a game-changer is for late payments, especially Promise to Pay (PTP) agreements. These agreements, which involve a commitment to settle a financial obligation, benefit immensely from the efficiency and immediacy that SMS brings to the table. In this blog, we will explore the power of SMS in the context of Promise to Pay agreements.

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How to effectively use SMS for late payments

Organisations face a significant challenge in effectively managing overdue payments and cash flow in a positive light with customers. To collect payments while keeping relationships intact and increasing engagement, SMS has emerged as a powerful, efficient and convenient tool for both businesses and customers. In this blog, we’ll explore how to effectively use SMS for late payments, highlighting its benefits and best practices.

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Mar 11, 2024 • SMS

How to create a successful eCommerce strategy with SMS

Every successful eCommerce strategy should aim to optimise customer communication across the entire buying journey. Why? The customer buying journey isn't limited to the point of sale alone. It encompasses everything leading up to purchase and everything afterwards. So, businesses need to engage and assist customers during the pre-sale, purchase and post-purchase stages - via a channel available to all - to create a successful eCommerce strategy.

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Mar 04, 2024 • SMS

How popular is SMS in 2024? And how can it add value to your business?

While SMS is one of the oldest messaging services, the rise of instant messaging channels made a dent in its traffic. Why? Compared to the newer channels with rich features, SMS is relatively basic in its features, with plain text messages and a character limit of 160. Yet in customer communication, basic is often effective. So much so, that SMS is still one of the most impactful communication channels today. But how can it add value to your business? In this blog, we explore the popularity and key use cases of this ever-lasting channel.

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Jan 15, 2024 • SMS

Two-Factor Authentication (2FA) on different messaging channels

Data security is an integral part of any organisation. Yet, how can businesses protect sensitive information in a world where employees and customers access online accounts from multiple devices and channels? Two-Factor Authentication (2FA) is the answer.

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Dec 04, 2023 • SMS

WhatsApp vs SMS: which messaging channel is right for your business?

WhatsApp and SMS are widely used messaging channels, boasting incredible user numbers. In the UK alone, WhatsApp has over 30 million users, and 111.8 million consumers have mobile devices with SMS built-in, making both powerful channels to reach customers. But what are the differences between these two exactly? What are the similarities? And more importantly, which one will add the most value to your audience and business?

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Nov 06, 2023 • SMS

Measure the effectiveness of SMS for Black Friday

During the Black Friday rush, retailers significantly increase SMS traffic to share exclusive deals, limited-time offers, and early access with customers. In 2022, brands sent 68% more SMS messages on Black Friday. By harnessing the power of this popular communication channel, businesses can reach eager shoppers, boost engagement and drive conversions. Some SMS campaigns have delivered an incredible 2000% return on investment (ROI) during Black Friday. Yet, with increased traffic, retailers must effectively manage and measure SMS campaigns to truly capitalise on the Black Friday weekend.

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Oct 16, 2023 • SMS

Enhance your Black Friday SMS marketing with Pages

In recent years, the integration of SMS has played a pivotal role in transforming the Black Friday shopping experience. Retailers and consumers alike have embraced SMS as a powerful tool for communicating promotions, exclusive offers, and time-sensitive alerts.

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Oct 09, 2023 • SMS

Why SMS remains as essential as ever for Black Friday

One might assume that SMS has lost relevance in an era dominated by popular messaging channels such as WhatsApp and Instagram. However, when it comes to Black Friday, one of the most anticipated shopping events of the year, SMS remains as important as ever. While consumers are bombarded with emails, push notifications, and social media advertisements, the humble SMS message, with its 98% open rate, often cuts through the noise and connects businesses with eager shoppers.

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