Whether you're a contact centre, an enterprise, or need SIP for a wholesale solution, our scalable platform offers you the solution you need.
Manage your own call flows with our Voice API to easily build IVR applications, without the complexity of integrating voice functionalities yourself.
Benefit From a Complete Suite of Voice Products:
Make outgoing voice calls and receive incoming phone calls
Use Voice as a back-up channel for SMS One-time-passwords
Build IVR applications
Use voice as a channel in marketing campaigns
We've teamed up with some of our amazing customers to share their stories and show how CM.com is part of their daily routines. Learn more about how our Voice platform helped customer-driven companies succeed.
Approximately 10.000 calls per day from Takeaway.com go via CM.com’s SIP Trunking, which saves approximately 40% in call costs per year.
PortingXS has also built a user-friendly Interactive Voice Response (IVR) application with the CM.com Voice API. Customers can now authorize porting via this spoken menu on the 0800 number.
🇬🇧 United Kingdom
The SIP Trunk of CM.com is ideal for processing large volumes of phone traffic, for both inbound and outbound calls.
Our Voice solutions can be fully customised based on any needs for performance-driven Contact Centres.
Connect your phone system with CM.com's SIP Trunk and make calls at the lowest cost. Our connection is of premium quality.
Connect your telephone system with our powerful SIP Trunk and send all your inbound and outbound traffic via CM.com.
We give you full control over your SIP trunks via one easy to use cloud app. Use the Voice Management app to setup, configure and manage your SIP trunks.
The app puts you 100% in charge over your trunks and provides detailed insights into your company's telephony usage.
Create and configure multiple SIP trunks
Get detailed insight into your call history
Request and configure new numbers
Download prices per country and operator
Do want to implement additional voice functionality on top, or instead of, our SIP Trunking service?
You now have access to our comprehensive set of APIs, enabling you to build voice applications from scratch, or implement our prefab building blocks.
Inbound and outbound calls
Text to speech or audio notifications
One Time Passwords (OTPs)
Call Forwarding and DTMF input
Want to know what’s going on with your voice traffic any time of day?
With Voice Analytics you have real-time insight into your voice data, including volume, destinations, cost and quality statistics.
Easily scale your Concurrent Channels and Call Setups per Second. CM.com is able to handle both your inbound as well as outbound capacity.
Get detailed information about each call for anti-fraud purposes, such as timestamp, destination, surcharges and more.
Detailed insight into your calls can be essential for billing, cost control and anti-fraud. Using our cloud tooling, or nifty API, you get instant access to Call Detail Records (CDR).
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