Activate your audience through Viber for Business, enhance your mobile customer experience and improve your business results.
Viber has 1 billion users in 193 countries worldwide. The global use is growing every day and has more than 7M interactions every 60 seconds.
Viber enables you to engage your audience with personalised and highly relevant content. Provide superior customer care and convert your audience to customers.
Delivery of your message is guaranteed. When the recipient has no internet connection or doesn’t have Viber installed, we can automatically fall back to SMS.
Viber is rapidly expanding its user base on a global scale by building a robust, engaging and secure platform.
Viber for Business provides many possibilities to have valuable and rich conversations with your customers.
As Viber grows in popularity, this is where your customers will be. Adopt Viber for Business as a complementary messaging channel and improve your customer experience.
Secure communication via end-to-end encryption
Trusted by your clients, verified by Viber
Simple integration with an existing API
Offer support via one Customer Contact dashboard
From Viber & WhatsApp to Apple Business Chat, combine them in one interface or choose the channels your customers prefer. This will improve your customer experience.Conversational Channels
Connect to all Messaging Channels via one interface and switch easily between channels so you can continue conversations with multiple customers through multiple channels.To Mobile Service Cloud
Benefit from built-in features like quick replies and chatbots. Insert rich media into the conversation, amplify your communication with pictures, videos, locations, opening hours, and more.
With the Mobile Service Cloud, you have access to all messaging channels, tools, and features to lift your customer care to the highest level. Our conversation dashboard minimises pressure on your agents and enables you to maximise NPS and ROI.
Communicate with your customers through their preferred messaging channel such as WhatsApp, Apple Business Chat, Facebook Messenger, Viber, Telegram, Twitter, SMS and manage all conversations in one easy-to-use dashboard.To Mobile Service Cloud
The CM.com Business Messaging API enables you to send messages from your system to mobile phones all around the world.
This RESTful API is the main interface between your application and the CM.com Platform and can be implemented to communicate via various communication channels such as SMS, Apple Business Chat, WhatsApp, RCS and Viber. We support single messages and high volumes.Business Messaging API
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