Do you have an OTP solution? Are you searching for reliable channels? With our Business Messaging API, you can configure your OTP setup to match business needs and select relevant channels.
Are you looking for an OTP service that offers custom-branded channels? By combining our OTP API with our Business Messaging API you can send OTPs using multiple customised channels.
Do you want to start sending OTPs? Our full-service OTP solution, SOLiD creates, verifies and delivers OTPs using the most efficient channel available.
SMS is used for OTPs due to its reach, reliability, familiarity and cost-effectiveness, making it a widely accessible and convenient method for Two-Factor Authentication.
WhatsApp Business is used for OTPs for its popularity and security. WhatsApp messages are end-to-end encrypted, making the channel a popular choice.
Push notifications are used for OTPs and Two-Factor Authentication if customers have adopted the business's native app, making it a seamless experience for customers.
Voice is used for OTPs as it allows businesses to reach users with limited sight, without mobile phones, or destinations inaccessible by SMS in different languages.
Email is used for OTPs as it is always an accessible option, especially for customers who feel uneasy about sharing personal information, making it a preference for customers.
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| Configure Your Own OTP | OTP-as-a-Service | |
|---|---|---|
| Configure Your Own OTP | OTP-as-a-Service | |
Branding |
Custom branding |
SOLiD branding |
Price per verified OTP* |
Starting at £0.03 |
Starting at £0.03 |
One-time setup costs per channel** |
£199,- per channel |
Included |
Template update** |
£49,- per update |
Included |
* Excluding channel costs (conversational channels and SMS) per OTP sent.
** Required if custom branding is applicable. SMS is excluded from the one-time setup costs and template updates.
A One Time Password or OTP is a security code designed to be used for a single login attempt, to minimise the risk of fraudulent login attempts and maintain high security. It’s a string of characters or numbers automatically generated and sent to the user’s phone via SMS, Voice, or Push message.
The OTP has become the standard method worldwide of enabling a login when special circumstances apply, such as validating a new account or confirming a transaction is legitimate.
Providers like CM.com offer OTPs as a service, with a secure platform for receiving or initiating OTP requests, sending the OTP as a text or other channel, and verifying the OTP was entered correctly, so the transaction can go ahead.
The infrastructure for making use of One Time Passwords integrates with your website or application using an API. This is how a site “knows” whether an entered OTP is correct or not, with safeguards like checking it’s within the time window.
There are several ways to send an OTP. Some give the option of receiving OTPs by email, although this tends to be less secure. Other providers even enable OTPs as voicemails, stating the PIN aloud when the customer checks the mailbox.
But by far the most common way to send OTPs is by Push, SMS or even WhatsApp.
An OTP is generated automatically as a semi-random number or string of characters. There is no way to predict what the OTP will be ahead of time. OTPs are valid for a single login session or transaction, enhancing security by reducing the risk of unauthorised access even if the password is intercepted. Once used, the OTP expires, ensuring it cannot be reused for future logins or transactions.
In the current digital era, technological and online advances are rapidly growing, creating new ways for businesses to engage their customers. Unfortunately, where there is growth, there will be criminals trying to steal some of the profits. Protecting business data, customer information and online accounts is a priority for every modern business. SMS security can help protect your business and your customers from online fraud and cybercrime.
Data security is an integral part of any organisation. Yet, how can businesses protect sensitive information in a world where employees and customers access online accounts from multiple devices and channels? Two-Factor Authentication (2FA) is the answer.
Enhancing platform security and implementing Two-Factor Authentication (2FA) processes are crucial for organisations to protect business and customer data. However, these security measures only work when employees and customers are willing to adopt and adhere to them. So, how can your business ensure employee and customer adoption? In this blog, we'll dive into Two-Factor Authentication (2FA), its benefits and best practices to ensure adoption.
Chances are that you've received One Time Passwords (OTPs) before, often via SMS or email. But did you know there might be an even better platform to send OTPs on? WhatsApp Business Platform allows you to send One Time Passwords on your customers' favourite messaging channel, enhancing the customer experience and improving customer relations.
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Bring Your Own OTP
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