At CM.com, we always have been fully committed to integrating sustainability into our identity and strategy and we will continue this journey, hereby acting as a frontrunner to developing technologies that benefit society and make life easier, safer, and more beautiful.
Annual Report 2021Focus on Sustainability topics by complying with applicable laws, (self) regulations and certifications.
We focus on the SDG's 8, 9, 12 & 13 based on a materiality and stakeholder analysis. Sustainability is added as a strategic pillar to our accelarated growth strategy.
A long-term and global sustainability strategy is developed with targets and KPI's based on auditable realtime information.
Voice of Society is integrated into thinking about long-term purpose value creation. Further steps in integrated reporting are taken. Sustainability is integrated into all our decionmaking.
Our strategy is fully aligned with a circular economy and we are a frontrunner in the industry pushing for ESG standards.
Future Proof CM.com - 2025
CM.com chooses to focus on the SDG’s: 8, 9, 12 & 13
Key material topics
Sustainability Paragraph AR2021 (compliant to EU NFRD + EU Taxonomy wrt 1 + 2)
ESG-Manager appointed as per November 1, 2021
ESG is added as a strategic pillar to our accelerated growth strategy
ESG Roadmap 2022-2024 and Dashboard are approved by Board in December 2021
CFO is Board sponsor; ESG KPI included in its remuneration 2022
ESG Target-setting '22 + metrices + evidence
Start preparation CSRD*
AR22: EU NFRD + EU Taxonomy**
Create a connection between ESG, corporate values and strategic planning
Pro-actively reaching internal + external key stakeholders
CM.com controls its ESG narrative
AR23 + 24: EU CSRD + EU Taxonomy
Mandatory (limited) assurance on reported information
ESG in portfolio CM.com
Integrated reporting
ESG (“Voice of society”) into thinking about long-term purpose value creation
CM.com creates positive social impact
2025: Futureproof: acknowledged as ESG frontrunner in conversational commerce
ESG Targetsetting '23-'25 + metrices + evidence
With our sustainable journey, we support the following four Sustainable Development Goals of the United Nations
SDG8: Decent Work and Economic Growth
SDG9: Industry, Innovation and Infrastructure
SDG12: Responsible Consumption and Production
SDG13: Climate Action
Sustainable Innovation in mobile communication via:
• Innovation Lab
• Data Protection & Security
• Sustainable Procurement
Increase social contribution via:
• Talent Management & Retention
• Inclusive and Diverse workplace
• Integral Reporting
Reduce environmental footprint via:
• Control Carbon Emissions
• Environmental Legislation
• Waste Reduction
April 2022: CM.com is a signatory to the UN Global Compact and its 10 Principles in the areas of Human Rights, Labour, Environment and Anti-Corruption
June 2022: CM.com receives EcoVadis Silver Medal!
Together with VBIN and EWPN CM.com hosted a Tech & Payments event to make diversity matter in FinTech.
EWPN/VBIN EventFor the second time, CM.com was partner of SustainABLE of Avans Hogeschool Breda. CM.com has guided students during their research into a CM.com sustainability case.
During the Zero Waste Week Breda, CM.com hosted a Dragon's Den event at its HQ.
For more information or questions, please contact Patricia Smit Manager ESG:
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