For Medium and Large Enterprises
The WhatsApp Business Solution is a valuable and powerful tool for high quality conversations to enhance customer service and improve your business results.
WhatsApp is one of the most popular messaging channels on the planet, allowing you to talk to customers in real-time and have relevant and rich conversations.
As a WhatsApp Business Solution provider, we offer a cloud-based solution to securely host WhatsApp data. Our officially supported API is GDPR-compliant and secured via end-to-end encryption.
WhatsApp opens up a world of opportunities to provide world-class customer service and minimise the friction in the buying and customer journey.
With the WhatsApp Business Solution, you can connect with your customers globally on their favorite messaging channel.
2 billion people use WhatsApp (Statista)
100 billion WhatsApp messages are sent per day (Backlinko)
WhatsApp is used in over 180 countries (WhatsApp)
We've teamed up with some of our customers to share their success stories. Read how businesses, across various industries, successfully use WhatsApp for Business for better service and support.
Radius Payment Solutions were looking for a way to be there for their customers whenever they needed them. WhatsApp for Business was the perfect solution.
CM.com helps KFC raise the bar and connect with consumers via a ground-breaking WhatsApp Business ordering channel.
Cash Crusaders was looking for the simplest form of communication with customers which led them to the WhatsApp Business solution via CM.com.
Czech & Speake uses WhatsApp Business to communicate with its customers throughout the pandemic.
Send images, video, audio and documents to complete processes faster.
Share location information in real-time to enhance delivery experiences.
Use the contact array to send contact information to your users.
Securely protect customer accounts with two-factor authentication.
WhatsApp allows you to amplify your communication with rich content like pictures, videos, locations, and more.
With your business WhatsApp account you can set-up quick replies, indicate opening hours, show your address, and link to your website.
If your customers are not ready to make a purchase, they can get in touch with you to find that extra bit of information and support needed.
Use WhatsApp for alerts, notifications, and customer support.
Reduce pressure on your customer care team by automating repetitive tasks. Let our chatbots handle the recurring jobs so your agents can focus on the conversations that really matter. Hand over the conversation to a customer care agent if the conversation becomes too complex. This way, you can still be of real value to your customers.
Discover our Scripted Chatbot yourself and order your favorite cup of coffee at the CM.com coffee corner. Add +31 97008101016 to your contacts list and send a message saying ˝Hi˝ over WhatsApp or scan the QR code.
More about our ChatbotAvailable via Web-based App and API
Register for free on our platform to get started with the WhatsApp Business Solution. Existing customers can simply log in to their account to kick-start the process.
Once logged in, head to "Channels" and request access via the WhatsApp icon. To start testing right away, set up our WhatsApp sandbox.
Once approved you can start sending messages with WhatsApp. Use our cloud software or the WhatsApp Business API to provide great customer support via WhatsApp.
Integrate directly with our Business Messaging API and connect to your customers on their preferred channels. Our API combines multiple communication channels into a single platform. Get access to high volume two-way messaging and global reach capabilities.
Mobile Marketing Cloud unifies existing data points into 360˚ customer profiles. It's the only solution that includes all mobile messaging channels like WhatsApp, empowering you to create personalised omnichannel experiences that increase customer engagement.
One solution with everything you need to provide a seamless customer experience, anytime, anywhere. Interact with your customers through their preferred channel via one Omnichannel Inbox, or automate your conversations with a chatbot. For a five-star service.
Respond to customer-initiated conversations over WhatsApp for free within 24 hours of the first message being sent. Enable your contact center agents to send session and template messages.
Collect opt-ins from your customers so you can initiate the conversation with rich message templates. Send alerts and notifications which can be sent both in and outside the 24 hour window.
| Monthly Active Users (unique customers) | Price ** |
|---|---|
| Monthly Active Users (unique customers) | Price ** |
Up to 500 |
£ 89 / month |
Up to 1000 |
£ 129 / month |
Up to 2500 |
£ 209 / month |
Up to 5000 |
£ 299 / month |
Up to 10000 |
£ 429 / month |
> 10000 |
Contact us for Custom Pricing |
* One-time onboarding fee of £ 429 applies
** Excluding Cost per Templated Message
Do you want to reach your customers on their preferred mobile channel? Choose CM.com as your official WhatsApp Business Solution provider and easily manage all your conversations with the Mobile Service Cloud. Start the conversation on WhatsApp and provide a world class mobile customer experience.
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