WhatsApp Business

Improve Your Customers Experience on WhatsApp

Start the conversation on WhatsApp and provide world class mobile customer experiences on this popular messaging channel.

whatsapp hero medium

Experience the Power of WhatsApp

For Medium and Large Enterprises

Efficient Communication

The WhatsApp Business Solution is a valuable and powerful tool for high quality conversations to enhance customer service and improve your business results.

Rich Conversations

WhatsApp is one of the most popular messaging channels on the planet, allowing you to talk to customers in real-time and have relevant and rich conversations.

Secured Messaging Channel

As a WhatsApp Business Solution provider, we offer a cloud-based solution to securely host WhatsApp data. Our officially supported API is GDPR-compliant and secured via end-to-end encryption.

Example of WhatsApp Business

Reach More Than 2 Billion People Worldwide

WhatsApp opens up a world of opportunities to provide world-class customer service and minimise the friction in the buying and customer journey.

With the WhatsApp Business Solution, you can connect with your customers globally on their favorite messaging channel.

  1. 2 billion people use WhatsApp (Statista)

  2. 100 billion WhatsApp messages are sent per day (Backlinko)

  3. WhatsApp is used in over 180 countries (WhatsApp)

Get started in 3 steps

How Our Customers Use WhatsApp Business

We've teamed up with some of our customers to share their success stories. Read how businesses, across various industries, successfully use WhatsApp for Business for better service and support.

Versatile Features for All Business Messaging


Send images, video, audio and documents to complete processes faster.


Share location information in real-time to enhance delivery experiences.


Use the contact array to send contact information to your users.

User Verification

Securely protect customer accounts with two-factor authentication.


Enrich Your Customer Service & Support

WhatsApp allows you to amplify your communication with rich content like pictures, videos, locations, and more. 

With your business WhatsApp account you can set-up quick replies, indicate opening hours, show your address, and link to your website.

If your customers are not ready to make a purchase, they can get in touch with you to find that extra bit of information and support needed. 

Use WhatsApp for alerts, notifications, and customer support.

chatbot whatsapp

Automate Conversations With a Chatbot

Reduce pressure on your customer care team by automating repetitive tasks. Let our chatbots handle the recurring jobs so your agents can focus on the conversations that really matter. Hand over the conversation to a customer care agent if the conversation becomes too complex. This way, you can still be of real value to your customers. 

Discover our Scripted Chatbot yourself and order your favorite cup of coffee at the CM.com coffee corner. Add +31 97008101016 to your contacts list and send a message saying ˝Hi˝ over WhatsApp or scan the QR code.

More about our Chatbot

Get Started in 3 Easy Steps

Available via Web-based App and API

Create an Account on CM.com

Register for free on our platform to get started with the WhatsApp Business Solution. Existing customers can simply log in to their account to kick-start the process.

Request Access

Once logged in, head to "Channels" and request access via the WhatsApp icon. To start testing right away, set up our WhatsApp sandbox.

Use WhatsApp for Customer Service

Once approved you can start sending messages with WhatsApp. Use our cloud software or the WhatsApp Business API to provide great customer support via WhatsApp.

Get Access to WhatsApp for Business via Our API or Software

Business Messaging API

Business Messaging API

Integrate directly with our Business Messaging API and connect to your customers on their preferred channels. Our API combines multiple communication channels into a single platform. Get access to high volume two-way messaging and global reach capabilities.

Read more
Mobile Marketing Cloud

Mobile Marketing Cloud

Mobile Marketing Cloud unifies existing data points into 360˚ customer profiles. It's the only solution that includes all mobile messaging channels like WhatsApp, empowering you to create personalised omnichannel experiences that increase customer engagement.

Read more
Mobile Service Cloud

Mobile Service Cloud

One solution with everything you need to provide a seamless customer experience, anytime, anywhere. Interact with your customers through their preferred channel via one Omnichannel Inbox, or automate your conversations with a chatbot. For a five-star service.

Read more

Use the WhatsApp Business API...

...To Chat With Customers in Two Ways:

Customer Care Window

Respond to customer-initiated conversations over WhatsApp for free within 24 hours of the first message being sent. Enable your contact center agents to send session and template messages.

Rich Message Templates

Collect opt-ins from your customers so you can initiate the conversation with rich message templates. Send alerts and notifications which can be sent both in and outside the 24 hour window.

WhatsApp for Business - Conversational Bundle Pricing *

Pick the Bundle That Fits Your Needs

* One-time onboarding fee of £ 429 applies

** Excluding Cost per Templated Message

Monthly Active Users (unique customers) Price **
Monthly Active Users (unique customers) Price **

Up to 500

£ 89 / month

Up to 1000

£ 129 / month

Up to 2500

£ 209 / month

Up to 5000

£ 299 / month

Up to 10000

£ 429 / month

> 10000

Contact us for Custom Pricing

* One-time onboarding fee of £ 429 applies

** Excluding Cost per Templated Message

Grow Your Business with WhatsApp

Do you want to reach your customers on their preferred mobile channel? Choose CM.com as your official WhatsApp Business Solution provider and easily manage all your conversations with the Mobile Service Cloud. Start the conversation on WhatsApp and provide a world class mobile customer experience.

Get started with WhatsAppContact us on WhatsApp

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