WhatsApp Business Solution.
Start the conversation on WhatsApp and provide world class mobile customer experiences on this popular messaging channel.
Get started in 3 stepsContact us on WhatsAppExperience the Power of WhatsApp
For Medium and Large Enterprises
Efficient Communication
The WhatsApp Business Solution is a valuable and powerful tool for high quality conversations to enhance customer service and improve your business results.
Rich Conversations
WhatsApp is one of the most popular messaging channels on the planet, allowing you to talk to customers in real-time and have relevant and rich conversations.
Secured Messaging Channel
As a WhatsApp Business Solution provider, we offer a cloud-based solution to securely host WhatsApp data. Our officially supported API is GDPR-compliant and secured via end-to-end encryption.
Reach More Than 2 Billion People Worldwide
WhatsApp opens up a world of opportunities to provide world class customer service and minimise the friction in the buying and customer journey.
With the WhatsApp Business Solution you can connect with your customers globally on their favourite messaging channel. Provide a seamless customer experience with rich content and the variety of features WhatsApp for Business has to offer.
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1 billion people use WhatsApp every day
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65 billion WhatsApp messages are sent per day
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195 minutes is the average time spent on WhatsApp per week
How Our Customers Use WhatsApp Business
We've teamed up with some of our customers to share their success stories. Read how businesses, across various industries, successfully use WhatsApp for Business for better service and support.
Radius Payment Solutions were looking for a way to be there for their customers whenever they needed them. WhatsApp for Business was the perfect solution.
MBOwebshop.nl chooses WhatsApp as customer support channel: "If young people are your target group, you have to communicate through the channel they use"
Cash Crusaders was looking for the simplest form of communication with customers which led them to the WhatsApp Business solution via CM.com.
No more fear of missing out. Dept Festival visitors received program updates on their mobile phone via WhatsApp so they wouldn't miss a thing.
Versatile Features for All Business Messaging
Media
Send images, video, audio and documents to complete processes faster.
Location
Share location information in real-time to enhance delivery experiences.
Contacts
Use the contact array to send contact information to your users.
User Verification
Securely protect customer accounts with two-factor authentication.
Enrich Your Customer Service & Support
WhatsApp allows you to amplify your communication with rich content like pictures, videos, locations, and more.
With your business WhatsApp account you can set-up quick replies, indicate opening hours, show your address and link to your website. If your customers are not ready to make a purchase, they can get in touch with you to find the extra bit of information and support they need.
Use the WhatsApp messaging app for:
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Alerts: Updates, changes or reminders, alert when it matters
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Notifications: Reminders of deliveries, orders, and appointments
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Customer Support: Talk with your customers and deliver support
WhatsApp for Business - Conversational Bundle Pricing *
Pick the Bundle That Fits Your Needs
| Monthly Active Users (unique customers) | Price ** |
|---|---|
Up to 500 |
£ 89 / month |
Up to 1000 |
£ 129 / month |
Up to 2500 |
£ 209 / month |
Up to 5000 |
£ 299 / month |
Up to 10000 |
£ 429 / month |
> 10000 |
Contact us for Custom Pricing |
* One-time onboarding fee of £ 429 applies |
|
** Excluding Cost per Templated Message |
Get Started in 3 Easy Steps
Available via Web-based App and API
Create an Account on CM.com
Register for free on our platform to get started with the WhatsApp Business Solution. Existing customers can simply log in to their account to kick-start the process.
Request Access
Once logged in, head to "Channels" and request access via the WhatsApp icon. To start testing right away, set up our WhatsApp sandbox. We keep you informed throughout the on-boarding process.
Use WhatsApp for Customer Service
Once approved you can start sending messages with WhatsApp. Use the Mobile Service Cloud or the WhatsApp API to provide great customer support via WhatsApp.
Access WhatsApp via API or WebApp
✔️ Mobile Service Cloud to easily manage your conversations: Receive incoming support queries or start a conversation with your customers on WhatsApp. Manage all your messaging channels together in one easy to manage dashboard and provide the best customer experience.
✔️ Simple Integration via API: Our Business Messaging API combines multiple communication channels into a single platform, providing you with a high-volume and two-way customer engagement solution.
Use a Chatbot to Automate Your Conversations
Reduce pressure on your customer care team by automating repetitive tasks. Let our chatbots handle the recurring jobs so your agents can focus on the conversations that really matter. Hand over the conversation to a customer care agent if it becomes too complex. This way, you can still be of real value to your customers.
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Available on WhatsApp and any other channel and device
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Easy to build and manage without programming
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Guaranteed results
Grow Your Business with WhatsApp
Do you want to reach your customers on their preferred mobile channel? Choose CM.com as your official WhatsApp Business Solution provider and easily manage all your conversations with the Mobile Service Cloud. Start the conversation on WhatsApp and provide a world class mobile customer experience.
Get started with WhatsAppContact us on WhatsApp
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