WhatsApp Business Solution.

WhatsApp opens up a world of opportunities to provide world class customer service and minimise the friction in the buying and customer journey.

With the WhatsApp Business Solution you can connect with your customers globally on their favourite messaging channel. Provide a seamless customer experience with rich content and the variety of features WhatsApp for Business has to offer.

1. 1 billion people use WhatsApp every day

2. 65 billion WhatsApp messages are sent per day

3. 195 minutes is the average time spent on WhatsApp per week

WhatsApp allows you to amplify your communication with rich content like pictures, videos, locations, and more.

With your business WhatsApp account you can set-up quick replies, indicate opening hours, show your address and link to your website. If your customers are not ready to make a purchase, they can get in touch with you to find the extra bit of information and support they need.

Use the WhatsApp messaging app for:

1. Alerts: Updates, changes or reminders, alert when it matters

2. Notifications: Reminders of deliveries, orders, and appointments

3. Customer Support: Talk with your customers and deliver support

✔️ Mobile Service Cloud to easily manage your conversations: Receive incoming support queries or start a conversation with your customers on WhatsApp. Manage all your messaging channels together in one easy to manage dashboard and provide the best customer experience.

To the Mobile Service Cloud > 



✔️ Simple Integration via API: Our Business Messaging API combines multiple communication channels into a single platform, providing you with a high-volume and two-way customer engagement solution.

To the API docs >