Satisfied customers and employees through scalable and automated service. Enterprise ready, easy to implement and code-free.
Make your customers happy by letting the chatbot answer their enquiries quickly, without the need for human intervention.
Take the strain off your contact center. Let the chatbot handle the simple recurring questions so your agents can focus on the important conversations. Happy agents result in happy customers!
Our chatbots are lightning fast. They can handle millions of conversations concurrently, drastically reducing your call volumes and service costs.
Offer your customers a world-class digital experience with 24/7 support and allow them to get their job done instantly, through whichever channel is most convenient.
A conversational chatbot can uplift your conversion rate and increase your revenue. Cross-selling and up-selling to handling transactions including payments: you name it, the bot can do it!
If a conversation becomes too complex for the chatbot to handle, or the customer wants to speak to a human, you can handover the conversation to a human agent and have them pick up from where the bot left. And yes, you will see the entire chatbot conversation history right there on your screen.
With our ready to use chatbot interface, your bot can be up and running in less than a day.
Create your content, place our chatbot interface script on your page(s) and you’re ready to go!
That means a 10 times faster time to market than if you were to rely on coding or pure machine learning.
Online Payments Platform to accept payments on any channel and device
Ticketing Platform to sell tickets for your events
One Time Passwords to identify your customers
Sign to digitally complete contracts, agreements and documents
Access to all messaging channels and service your customers from one dashboard
Create superior customer experiences that increase conversion rates and sales
Step-up your customer experience game with our AI-powered, code-free conversation platform. Recognized as one of the top conversation platforms in the world, DigitalCX helps you increase customer satisfaction, decrease call volume, improve conversion rates and gain a wealth of customer insights. Guaranteed.
Hand Over to Human Agents at the Right Moment
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