To your customer's favourite channels using one Business Messaging API.
Seamlessly to one platform for authentication, communication, and notifications.
When new features across various channels are added.
Customers today expect personalised experiences across multiple channels when communicating with businesses. CM.com helps you with the right tools. Below you can read more about our solutions.
Communications Platform - Conversational Channels - Identification Solutions
Engage with your customers on their preferred communication channels, such as WhatsApp, SMS, and Voice, to enable omnichannel conversations, reduce friction in your operations, and improve efficiency.
Connect channelsAllow customers to digitally sign documents and identify or authenticate themselves with OTP or other identity solutions. Create a seamless process while protecting your data and user transactions.
Secure processesGreat customer experience has a human touch! As our lives become more intertwined and dependent on technology, consumer and end-user needs must be central to the development of technology estates.
Download guideCustomer engagement today happens on a variety of online channels. In this guide, you will learn how to use the most relevant channels to communicate with customers to engage and convert.
Download guideIn this guide, we compare the difference between WhatsApp Business App and API, share best practices, features, use cases and how to integrate them into your customer journey.
Download guideThanks to timely SMS notifications, clIck and collect customers are notified when Pargo receives orders from suppliers, and when parcels are ready for collection at pick-up points.
To stimulate engagement and automate time-consuming tasks, King Price Insurance implemented SMS notifications via an SMS API.
By deploying Mobile Service Cloud, and using WhatsApp to streamline communication, insurance group Hollard is digitising how insurance products are offered and how claims are submitted.
To provide the best communication and driving experience, CM.com stepped in as a CPaaS partner to help make ConnectedDrive scalable and future-proof.
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