Streamline and manage IT and Operations

Future-proof your business and streamline complex integrations at scale. 

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Departments IT & Operations

Provide the ultimate customer experience

Customers today expect personalised experiences across multiple channels when communicating with businesses. To meet customer demands and overcome the complexities of managing these channels and processes, businesses need to reimagine and streamline IT and operations.

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Manage customer and workforce communications at scale

Improve operational efficiency by utilising new channels to mobilise personnel and service clients more quickly. 

Drive efficiency from within one platform

Communications Platform

Manage customer and employee communications at scale. Improve operational efficiency by using new channels to engage staff and service clients.

Communications Platform

One Time Passwords

Authenticate users online through one time passwords to safeguard your data, accounts, and users transactions.

One Time Passwords

Conversational Channels

Customers must be notified of important events. Send them notifications regarding their package arrival or meal order to keep them up to date.

Conversational Channels

Sign

Automate document signature between workers, suppliers, consultants, teams, and any other parties to streamline the whole operations process.

Sign

Learn from our customer success stories

To provide the best communication and driving experience, CM.com stepped in as a CPaaS partner to help make ConnectedDrive scalable and futureproof.

BMW Group

Using SMS is proving to be an easy and efficient channel to onboard our clients. They get updated every step of the way with reminders to complete certain actions when needed – all at the click of a button.

King Price

Instant communication about critical case-related notifications with customers is critical to the AA’s success. When you’re stuck on the side of a road, you want to know that help is on its way. Finding reliable ways to deliver these notifications was a priority for us.

Automobile Association

Future-proof your business
with a single platform

Connect Once, Communicate Forever

Connect to our Business Messaging and Voice API and communicate with customers on their preferred channels.

Complete Infrastructure

Connect to our infrastructure and overcome connection complexity with communication and payment providers.

Scalable

Scale your business according to your customer's needs in a sustainable way. Grow in new regions and increase your traffic.

Reliable, Secure and Compliant

Connect to a single platform, with global connectivity for secure, high-volume messaging and payments.

Easy-to-Connect APIs and Integrations

Use our easy-to-connect Business Messaging, Voice, or Payments API and integrate with our platform to future-proof your business.

Support and Monitoring

Receive real-time analytics and detailed insights, in addition to the security of 24/7/365 support and NOC monitoring. 

Connect to our platform

Accelerate customer service and workforce operations

Communications Platform

Connect to our communications platform to efficiently engage your customers on all messaging channels and through voice.

Communications Platform

Mobile Service Cloud

Empower your staff to deliver exceptional support on any channel and manage all your customer interactions inside one simple inbox.

Mobile Service Cloud

Conversational AI Cloud

Give your customer satisfaction the boost it deserves with access to a friendly chatbot standing by to assist around the clock.

Conversational AI Cloud

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