IT & Operations
By connecting to your customers favourite channels.
By seamlessly integrating into an all-in-one platform.
By being ready to scale when needed.
By connecting and streamlining digital processes.
Customers expect personalised experiences. Therefore, businesses need to bring the ultimate customer experience and reimagine their operations. CM.com helps you with the right tools. Below you can read more about our solutions.
Communications Platform - Payments Platform - Identification Solutions
Engage with your customers on their preferred communication channels, such as WhatsApp, SMS, and Voice, to enable omnichannel conversations, reduce friction in your operations, and improve efficiency.
Connect channelsIntegrate payments, from eCommerce to in-store payments, and even payments within conversations. This allows you to manage your omnichannel payments on a single platform and scale when needed.
Accept paymentsAllow customers to digitally sign documents and identify or authenticate themselves with OTP or other identity solutions. Create a seamless process while protecting your data and user transactions.
Secure processes
WhatsApp Business and SMS play a crucial role in keeping the lines of communication open with customers, especially when many were unable to visit Czech & Speake in person due to lockdowns.
Takeaway.com inform millions of consumers effectively about food orders via SMS, using the CM.com SMS Gateway. SMS is the most reliable and fastest way to reach everyone via mobile phone.
Sam Windridge, Head of Commercial Development UK & Ireland, has seen the changing shape of the sports industry over the past two decades. He shares his insight on what’s next for sports marketing.
Whether it’s a football match, music festival, or classical concert, there’s nothing more annoying than standing at a crowded bar, fighting to get the barkeeper’s attention for a drink while you miss big chunks of the event. After all, it’s the reason you’re there in the first place. So how do we solve this? Let’s start by looking at something almost all visitors take to events with them: a smartphone. It is already widely used for e-ticketing, so why not also for ordering food and drinks, too? This is where CM.com’s Mobile Order product comes in. The exciting thing is that reducing queuing time isn’t the only benefit this technology can bring events organisers. Let’s take a closer look…
The charitable giving sector has had a rough time during the pandemic and charities have had to pivot online in order to survive.
It’s no secret anymore, consumers expect to be able to engage with brands on their mobile devices. For brands, it is the best channel to reach your customers and to drive sales. While not every business needs a mobile app to meet consumer demand, every business needs a smart mobile marketing strategy. But are you making these mobile marketing errors?
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