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Connect

By connecting to your customers favourite channels.

Integrate

By seamlessly integrating into an all-in-one platform.

Scale

By being ready to scale when needed.

Streamline

By connecting and streamlining digital processes.

Communications Platform

Communications Platform

Engage with your customers on their preferred communication channels, such as WhatsApp, SMS, and Voice, to enable omnichannel conversations, reduce friction in your operations, and improve efficiency.

Connect channels

Payments Platform

Integrate payments, from eCommerce to in-store payments, and even payments within conversations. This allows you to manage your omnichannel payments on a single platform and scale when needed.

Accept payments

Identification Solutions

Allow customers to digitally sign documents and identify or authenticate themselves with OTP or other identity solutions. Create a seamless process while protecting your data and user transactions.

Secure processes

SMS Messaging guide

SMS Messaging for Business Communication

Learn about the six key features that help your SMS strategy succeed. In this guide, we share how you can use SMS to improve your business communication and how to select the right SMS partner for your business.

Conversational Messaging Guide

The Guide to Conversational Messaging

Customer engagement today happens on a variety of online channels. In this guide you will learn how to use the most relevant channels to communicate with customers to attract, engage, interact, and convert.

WhatsApp Business API

WhatsApp Business API

The new way to reach your customers. In this guide we help you understand the difference between WhatsApp Business App and API, how to integrate WhatsApp into your existing support journey and share inspiring customer stories.

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Jan 09, 2023 • Mobile Service Cloud

How to Use WhatsApp for Tracking and Order Updates

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5 Questions About Voice in Mobile Service Cloud

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Today’s transport operators face a fresh set of challenges. Sharing data between different parts of the organization. Keeping customers happy across a multitude of channels. And leveraging technology to answer customer expectations—which can be summed up as “get it right, right here, right now”. These aren’t simple issues.

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Fast Event Visitor Support at Formula 1 Heineken Dutch Grand Prix

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