Conversational commerce enables customers to shop and communicate with businesses via various messaging channels, Voice, and live chat. This communication can even be optimized with (AI) chatbots.
Implementing conversational commerce solutions like AI chatbots, social messaging, and integrated payment solutions will build trust with your customers, which in turn will attract their purchases. CM.com offers an all-in-one conversational commerce solution that helps your brand cultivate this trust by actively engaging consumers on their preferred channels throughout their buying journeys.Read more about it
Billions of people worldwide use messaging apps in their daily lives. Get ahead of your competitors and attract new customers with a convenient shopping experience.
Increase average order value with smooth automated processes and customer-centric service before, during, and after the sale.
Guide visitors seamlessly through their journey, addressing concerns and highlighting unique value to boost conversions.
Start the journey right by meeting your customers where they are. With our Conversational Commerce Solutions, you can seamlessly integrate popular messaging channels.Request a demo
Conversational Payments simplify transactions – accept diverse methods online and in-store, creating a frictionless, customer-centric shopping journey.Request a demo
Seamlessly connect on messaging platforms for consistent experiences.
Leverage AI insights for personalized experiences at scale.
Enable seamless transitions from conversations to purchases.
Offer secure payment gateways, ensuring safe transactions.
Embrace 'end-to-end' potential for fully optimized customer experiences.
Now enable customers to browse and fill their carts directly within the chat. Unlock the complete customer journey with pre-built payment links or leverage the integrated payment features of messaging platforms like WhatsApp, Facebook Messenger, or Apple Messages for Business.Read more in our blog
We choose to recruit new Domino’s employees via WhatsApp, because it is the most popular channel for our target group. The integrated chatbot gives a personal feeling and connection to our brand. By a small sample, we learned that applying via WhatsApp is easier and quicker than traditional methods.
"Consumers want to do more themselves, such as scanning products and paying directly without having to involve a sales representative. This is what we call 'customers becoming cashiers'."
Interact with your customers via any channel from one inbox, or automate conversations with a chatbot.
Connect once, communicate forever. Easy and cost-effective solutions to reach your audience.
Let your customers pay anywhere, anytime. Choose your payment methods and start accepting all payments on one platform.
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