Real Estate
During the enquiry stage potential customers will have lots of questions. Automating responses with a chatbot can engage with prospective customers and take the load off your busy customer service team.
Making the contract signing process as painless and seamless as possible is one way to ensure you’re not the cause of any hold up, or the reason for the buyer or vendor backing out. CM.com’s Sign solution allows you to manage digital signatures effectively.
Communication post-move is key. Residents are likely going to have questions and complaints when they first move in, so ensuring you're available when they need you helps create a smooth customer experience and increases brand advocacy.
No industry is immune to technological advances, but Real Estate appears to have been comparatively slower to adopt new trends. This is changing! Proptech is gaining momentum and changing the way we buy, sell, and interact with our properties.
What is Proptech?Chatbots in Real EstateThanks to Sign you can let your real estate customers sign a contract whenever and wherever they want.
New generations want to be able to sign at any time using any device and channel, including WhatsApp. As an agent you want signed contracts back quicker.
Sign is a simple, easily implementable solution...
Immediately improves efficiencies and turnaround
Invoicing based on results: only pay for a fully signed document
All documents are 100% secure and legally binding
As the first Voicebot customer for CM.com in the UK, housing association VIVID is a true innovator in its sector.
Orbit wanted to free up its customer service team to deliver real value. Our Mobile Service Cloud had the answer by putting chatbots at the heart of its customer service offering.
More and more companies are rolling out AI agents that go far beyond generating content or answering simple questions. They handle customer requests, update systems, trigger workflows, and even complete transactions. This brings speed, efficiency, and relief from manual, repetitive work. But once AI starts doing instead of merely assisting, something fundamental shifts. You need more than clever technology. You need a clear way to stay in control of what it does, why it does it, and the limits within which it can operate. This is where AI governance comes in. Not as a tick-box compliance layer, but as a practical foundation that keeps AI predictable, explainable, and safe as it becomes more autonomous.
' Tis the season for conversational commerce - and CM.com can deliver the whole customer journey in one package! From getting your promotional material seen to post-purchase customer care to turn holiday shoppers into loyal fans of your brand.
In Dubai’s fast-paced real estate market, companies receive hundreds of property inquiries every day. Buyers expect instant answers about availability, pricing, financing options, and next steps, often outside business hours and in multiple languages. For real estate agents, this creates an enormous workload: qualifying leads, answering (repetitive) questions, scheduling viewings, and chasing prospects who have become unresponsive. Without automation and the right workflows, real estate companies risk losing both efficiency and valuable opportunities. HALO, CM.com’s Agentic AI-powered platform, can transform these processes by streamlining the entire workflow. Besides, AI-agents work 24/7, deliver human-like responses, and handle inquiries instantly. They qualify leads, streamline routine tasks, and free up real estate agents to focus on what really matters: closing deals and building stronger client relationships.
The way consumers search for and process information online is rapidly changing thanks to AI. Where we used to type in search terms, scroll through dozens of results, and manually filter them, we are now getting used to having conversations. With ChatGPT, Google’s AI features, and other assistants, answers come faster and are more relevant. That same way of interacting is now taking over e-commerce at high speed. For retailers, this is the moment to step in: the webshop as we know it—where customers have to actively search themselves—is giving way to personal conversations that directly lead to action.
An AI platform isn’t just another tool you purchase. It’s the foundation on which your organization operates and innovates. The choices you make today will shape how you work in the future. While you may start with just a few agents supporting specific use cases, over time more processes will be taken over by agents. That’s why it’s critical to ensure the foundation you lay now is cohesive, scalable, and backed by solid governance and compliance.
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