Omnichannel customer engagement solution for businesses that want to start conversations with people, not profiles.
All-in-one customer service software to deliver superior experiences, engage customers, and increase customer happiness.
CM.com's Mobile Marketing Cloud is the only omnichannel customer engagement solution that includes all mobile messaging channels like SMS and WhatsApp. This empowers marketers to create superior experiences that increase engagement and conversion.
Unlock your customer data with our Customer Data Platform
Create real-time smart segments
Build omnichannel marketing campaigns with integrated tools
Automate your customer journeys with workflows
One solution with everything you need to provide a seamless customer experience, anytime, anywhere. Interact with your customers through their preferred channel via one Omnichannel Inbox, or automate your conversations with a chatbot.
Communicate via all channels in one inbox
Collaborate with internal & external teams
Integrate software and tools of your choice
Automate conversations with a chatbot
Deliver an exceptional customer experience and enable your customers with self-service support. Automate conversations with your own AI-powered Conversational bots.
Build your own Conversational AI bots & applications
Improve continuously with Analytics and Optimisations
Personalise and customise conversations with integrations
Embrace personal, easy, and cost-effective solutions to deliver your message to your target audience. From SMS, WhatsApp, Apple Business Chat, Viber, and Voice, start delivering via your customers' preferred channels.
Send and receive SMS messages worldwide
Make, receive and automate your business calls
Communicate on all Conversational Channels
Make it easy for customers to pay on any device. Accept online and offline payments on one platform. Choose your payment methods and accept payments worldwide.
Allow your customers to pay the way they prefer
Simplify online & offline payment processes
Connect to our Payment Gateway through our API
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