A dedicated short code is a 5-6 digit phone number designated to your brand. Pick a random or vanity short code and choose whether you'd like to assign them to unique keywords.
A shared short codes are the more cost-effective type of short code. While you can still assign a unique keyword to a shared short code, the short code will be used with other businesses.
Long numbers are lower in cost than short codes and allow you to deliver conversation-style messaging and phone calls from customers. Assign unique keywords and route them to your long codes.
Enabling two-way messaging via short codes and long numbers will allow your business to receive messages and replies from your customers via SMS at a minimum cost.
Communicate your number for customers to reach you on
Enable real-time interaction with your audience
Improve the customer experience and drive conversions
Our two-way text messaging service makes it easy to strike up conversations. Choose the right sender type, send out SMS campaigns, receive reactions and reply to incoming questions.
Send and receive SMS messages worldwide
Choose from local numbers in 37 countries
Use one number for multiple mobile channels
Gather votes for any type of voting campaign
Allow anyone to donate to your charity
Improve your service or business with surveys
Receive instant responses from customers or leads
Let customers cancel or reschedule appointments
Invite recipients to enter and build up your database
It was important for us to find an easy way to track engagement with our traditional media and event activations. By using CM.com we’re able to get access to real-time data for our short code, and use it to improve our offline activities.
Jenny Coulsen, Marketing Manager at The Entertainer SA
In previous years, we asked people to send a keyword to a given short code via SMS. This way, people could make a 3 euro donation per SMS. This year, we did things a bit differently.
Stefanie Gordijn, Digital Strategist at Cordaid
Go beyond SMS and reach your customers exactly where they are on the channel they prefer. Easily increase your customer's engagement and connect to all channels like WhatsApp, Apple Business Chat and Instagram Messaging via one Business Messaging API.Find Out More
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