Two-Way Messaging
Expand your reach at minimal cost
A dedicated short code is a 5-6-digit phone number designated to your business. Pick a random or vanity short code and choose whether you'd like to assign them to unique keywords.
Shared short codes are a more cost-effective type of short code. While you can still assign a unique keyword to a shared short code, the short code will be shared with other businesses.
10 DLC is cheaper than short code and allows you to deliver conversation-style messaging and phone calls to customers.
Enable two-way messaging via 10 DLC and short code to allow your business to send and receive replies from your customers.
Converse with customers via SMS
Enable real-time interaction with your audience
Improve the customer experience and drive conversions
Our two-way text messaging service makes it easy to strike up conversations with customers. Choose the right sender type, send out SMS campaigns, receive reactions and reply to incoming questions.
Send and receive SMS messages worldwide
Choose from local numbers in 37 countries
Use one number for multiple mobile channels
Tally votes for live campaigns
Streamline donations to your charity
Improve your service or business with surveys
Receive instant responses from customers or leads
Let customers cancel or reschedule appointments
Register your business on our platform and request your number directly through the Channels dashboard. Pricing will vary depending on the type of number and country.
It was important for us to find an easy way to track engagement with our traditional media and event activations. By using CM.com we’re able to get access to real-time data for our short code, and use it to improve our offline activities.
Jenny Coulsen, Marketing Manager at The Entertainer SA
In previous years, we asked people to send a keyword to a given short code via SMS. This way, people could make a 3 euro donation per SMS. This year, we did things a bit differently.
Stefanie Gordijn, Digital Strategist at Cordaid
Go beyond SMS and reach your customers exactly where they are on the channel they prefer. Easily increase your customer's engagement and connect to all channels like WhatsApp, Apple Messages for Business and Instagram Messaging via one Business Messaging API.
Find Out MoreRequest your 10 DLC or short code number to get started today with two-way text messaging. Contact us for more information about our SMS Gateway and pricing across the globe.
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