Two-Way Messaging

Use Two-Way SMS for Better Customer Communication

Assign toll free, short code, or 10DLC numbers to pre-determined texting campaigns 

two-way-sms medium hero
SMS next icon Two-Way Messaging

Choose Between a Toll Free, Short Code, or 10DLC Number

Expand your reach at minimal cost

Dedicated Short Codes

A dedicated short code is a 5-6-digit phone number designated to your business. Pick a random or vanity short code and choose whether you'd like to assign them to unique keywords.

Shared Short Codes

Shared short codes are a more cost-effective type of short code. While you can still assign a unique keyword to a shared short code, the short code will be shared with other businesses.

10 Digit Long Code (10DLC)

10 DLC is cheaper than short code and allows you to deliver conversation-style messaging and phone calls to customers. 

two-way messagin with short code and keyword

Global Two-Way Conversations

Enable two-way messaging via 10 DLC and short code to allow your business to send and receive replies from your customers.

  1. checkbox checked icon

    Converse with customers via SMS

  2. checkbox checked icon

    Enable real-time interaction with your audience

  3. checkbox checked icon

    Improve the customer experience and drive conversions

channels two way messaging

Receive and Reply to Text Messages

Our two-way text messaging service makes it easy to strike up conversations with customers. Choose the right sender type, send out SMS campaigns, receive reactions and reply to incoming questions.

  1. checkbox checked icon

    Send and receive SMS messages worldwide

  2. checkbox checked icon

    Choose from local numbers in 37 countries

  3. checkbox checked icon

    Use one number for multiple mobile channels

How Two-Way SMS Can Improve Your Messaging Strategy

edit icon

Tally votes for live campaigns

archive icon

Streamline donations to your charity

file icon

Improve your service or business with surveys

group add icon
Lead Generation

Receive instant responses from customers or leads

calendar icon

Let customers cancel or reschedule appointments

shortcode keyword number channels dashboard

How to Apply for a Short Code or Long Number

Register your business on our platform and request your number directly through the Channels dashboard. Pricing will vary depending on the type of number and country.

Register Now

How Other Brands Use Two-Way SMS

It was important for us to find an easy way to track engagement with our traditional media and event activations. By using we’re able to get access to real-time data for our short code, and use it to improve our offline activities.

Jenny Coulsen, Marketing Manager at The Entertainer SA

In previous years, we asked people to send a keyword to a given short code via SMS. This way, people could make a 3 euro donation per SMS. This year, we did things a bit differently.

Stefanie Gordijn, Digital Strategist at Cordaid

Simplified Multi-Channel Messaging Through a Single API

Connect to All Conversational Channels

Connect to All Conversational Channels

Go beyond SMS and reach your customers exactly where they are on the channel they prefer. Easily increase your customer's engagement and connect to all channels like WhatsApp, Apple Messages for Business and Instagram Messaging via one Business Messaging API.

Find Out More

Grow Your Business With Two-Way Messaging

Request your 10 DLC or short code number to get started today with two-way text messaging. Contact us for more information about our SMS Gateway and pricing across the globe.

Get Started NowContact Us