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Use Two-Way SMS for Better Customer Communications.

Get long numbers or short codes & assign keywords to pre-determined numbers for conversational-style SMS message campaigns

Get 2-Way SMS Messaging
SMS Two-Way SMS Messaging

Choose Between a Short Code or Long Number

Expand your reach at minimal cost

Dedicated Short Codes

A dedicated short code is a 5-6 digit phone number designated to your brand. Pick a random or vanity short code and choose whether you'd like to assign them to unique keywords.

Shared Short Codes

A shared short codes are the more cost-effective type of short code. While you can still assign a unique keyword to a shared short code, the short code will be used with other businesses.

Long Number "Long Codes"

Long numbers are lower in cost than short codes and allow you to deliver conversation-style messaging and phone calls from customers. Assign unique keywords and route them to your long codes.

How Do I Get a Short Code or Long Number?

Contact our sales team or register your business on CM.com's platform to request your number via our "Channels" dashboard. Pricing varies depending on the number, country, & keyword routing. Note: each country has its own rules and regulations for number configuration and billing.

Create an AccountGet Your Custom Quote

Initiate Conversations by Using Unique "Opt-in" Keywords

With two-way SMS messaging you can apply keywords to support marketing and sales interactions from opt-in to engagement-driven campaigns. Unlike traditional SMS texting, 2-way SMS uses keywords to trigger an automatic reply that can then be utilized for ongoing conversations and communications.

Get Your Unique KeywordsReserve Your Long Code

Start global conversations with Two-way SMS

Two-way messaging starts with either a dedicated or shared short code or a long number. Enabling Two-way messaging via short codes and long numbers will allow your business to receive messages and replies from your customers at minimum cost to start meaningful two-way conversations.

Communicate your number for customers to reach you on, enabling real-time interaction and enhancing the customer experience.

  1. Improve your service or business with surveys

  2. Gather votes for any voting campaign

  3. Allow donations for your charity

  4. Receive instant responses from customers or leads

two-way messagin with short code and keyword

Simplified multi-channel messaging through a single API

Go beyond SMS and reach your customers exactly where they are on the channel they prefer. Easily increase your customers engagement and connect to all channels via one Business Messaging API.

Get started nowLearn More

Connect to All Relevant Mobile Messaging Channels

In the age of multiple screens, multi-channel messaging and marketing have become the rule rather than the exception. Our API combines all important communication channels into a single platform, providing you with a high-volume and two-way customer engagement solution.

Choose to deliver your messages via SMS, Chat Apps, Voice or Push and start delivering via the channels your customers prefer most.

channels two way messaging

How to Get Started & Use Two-Way SMS Messaging

Create an Account or Talk to Sales

Talk to one of our sales specialists to get your custom plan and quote or fill in your details, create a free account on our platform and take your next step in Two-Way SMS Messaging.

Create an Account

Choose Between Short Code or Long number

Enable Two-way messaging in the Channels app via short codes or long numbers. Allow your business to receive messages and replies from customers and start meaningful two-way conversations.

Short Code vs. Long Code

Connect to Other Mobile Chat Channels

Start and continue the conversation through all available channels suited for your business, making sure you never miss out on any communication opportunities.

Business Messaging API
Customize Your 2-Way SMSTalk to Sales

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