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Google's Business Messages

Din direkte forbindelse til kundernes søgninger•

Kontakt med kunderne, hvor og når de har brug for det. Giv en dialogbaseret oplevelse direkte fra Google Search og Maps.

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Start samtalen med dine kunder i dag

Skab værdi for virksomheden

Øg kundetilfredsheden og salget, og få flere loyale kunder gennem effektiv kundeservice. 

Vær der, hvor kunderne har brug for dig

Mød kunderne i det øjeblik, de har brug for hjælp, direkte fra Google Search, Maps eller på tværs af dine egne kanaler.

Differentier dit brand

Skab en unik kundeoplevelse. Sæt standarden for din branche, og sæt din virksomhed på landkortet.

Googles-Business-Messages

Din direkte forbindelse til dine kunders søgning

Mød dine kunder i det øjeblik, de har brug for det. Når dine kunder søger efter produkter, leder efter en lokal virksomhed, vil foretage et køb eller har brug for hjælp.

Googles Business Messages gør det muligt for dig at blive opdaget uden problemer på flere forskellige indgangspunkter!

  1. Google Search & Google Maps

  2. Dine egne kanaler, som f.eks. dit websted

  3. Flere steder på Android, f.eks. i apps

Samtaler Googles Business Messages

Giv en god kundeoplevelse og skab værdi

På Googles Business Messages kan kunderne indlede samtalen, når det passer dem. Samtalerne foregår på en Google-beskedflade, der er tilgængelig på iOS og Android.

Skab og tilføj værdi under hele kunderejsen med rige funktioner, fra opdagelse til købsmomentet. Brug karruseller og kort til et rigere engagement, smarte svarchips til hurtigere svar eller chatbot-funktioner og smart automatisering til at give personlig on demand-support.

Begynd at bruge Googles Business Messages med CM.com

Googles Business Messages er implementeret i vores løsninger. Vi hjælper dig med nemt at integrere Googles Business Messages i dit workflow. 

Book et møde

Få adgang til Googles erhvervsmeddelelser med CM.com

business messaging api

Business Messaging API

Integrer direkte med vores Business Messaging API, og opret forbindelse til dine kunder via deres foretrukne kanaler. Vores API kombinerer flere kommunikationskanaler i en enkelt platform. Få adgang til tovejsbeskeder med høj volumen og global rækkevidde.

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mobile service cloud

Mobile Service Cloud

Én løsning med alt det, du har brug for til at give en problemfri kundeoplevelse, når som helst, hvor som helst. Interager med dine kunder via deres foretrukne kanal via én Omnichannel Inbox, eller automatiser dine samtaler med en chatbot.

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Vælg den løsning, der passer til dine behov

DKK 799

pr. måned
Mdl. aktive brugere

  • Tæller unikke brugere, som du har engageret med beskeder i en kalendermåned.

  • Den bedste løsning til flere meddelelser til et begrænset antal brugere

  • Anvendelsesområder: nyhedsbreve, daglige opdateringer

DKK 599

pr. måned
Samtaler

  • Tæller antallet af 24-timers vinduesbeskeder til en unik bruger

  • Den bedste løsning til chats med kunder med et klart start- og slutpunkt

  • Anvendelsesområder: kundesupport, spørgsmål og svar, bots til samtaler

DKK 599

pr. måned
Beskeder

  • Tæller alle indgående og udgående beskeder til de relevante kanaler

  • Den bedste løsning til enkeltstående meddelelser med begrænsede svar

  • Anvendelsesområder: notifikationer, påmindelser, marketing

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Communication Channel Advisor

Opdag dine kunders foretrukne kommunikationskanaler.

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Dec 02, 2022 • Instant Messaging

SMS is 30 years old! 30 facts about SMS through the ages

Happy birthday, SMS! This famous channel celebrates its 30th birthday on December 3rd, 2022. From messages between individuals to SMS Marketing, the channel reigns supreme in the world of telecommunications. Let's look at some fun statistics and details you might not know about; 30 years of SMS history, the channel that pioneered mobile messaging as we know it today.
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Valuable Customer Engagement for Effective Logistics and Durable Customer Relations

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Aug 24, 2022 • Instant Messaging

Why Do I Need a Google’s Business Messages Partner?

Google is making companies even more accessible through the launch of Google’s Business Messages, allowing customers to reach you in their moment of need. While the messaging service is available as an app, larger businesses are better suited to engage with customers through Google's Business Messages API, which requires partner support. Let's have a look at how this messaging channel is ideal for growing businesses looking to stay ahead of the competition.
Jun 19, 2022 • Instant Messaging

What Is Google’s Business Messages, Google's Mobile Conversational Channel?

Google’s Business Messages launched in 2017 and has been gaining traction over the past couple of years. With desktop emerging in 2021, it's a great solution for businesses and customers to interact directly from their Google My Business listing. We’ve broken down everything you need to know about Google's Business Messages to prepare you for this new addition to your omnichannel toolkit.
Jun 09, 2022 • Instant Messaging

Scale Your Business Communications With an SMS API Integration

When it comes to business messaging and message delivery - SMS works brilliantly. It’s the most accessible channel people still use every day, and it’s unlikely to go away any time soon. And that’s why SMS is used by most businesses, big and small, to communicate with their customers whenever they want and wherever they are. 
Jun 07, 2022 • Instant Messaging

How to Improve Customer Service With Google’s Business Messages

“How easy is it to do business with us?” If this is a question that you’ve asked your customers at any point in the last two years then you’re acutely aware of the importance of keeping your customers happy. If you haven’t asked this question, then you may find some valuable nuggets of information in this article.
Jun 02, 2022 • Instant Messaging

Why SMS Is Just as Relevant as Ever

When the first text was sent in December 1992, no-one would have predicted how popular SMS would become. In 1993, Nokia introduced its first mobile phone with an SMS feature, but owning a mobile phone was still relatively unusual. Fast forward through the next decade and SMS’s popularity exploded, with the lack of full keyboards on the handsets of the time being overcome with linguistic innovations such as ‘textspeak’.
Jun 01, 2022 • Instant Messaging

How to Choose Between Different Messaging Channels?

There’s a plethora of messaging apps and mobile communication channels available worldwide. Various apps exist, native applications are growing and also standard SMS text messages are still widely in use. In what channel should you invest your resources?
May 30, 2022 • Instant Messaging

An Intro to RCS Messaging for Marketers

How can your business use RCS Bussiness Messaging for marketing campaigns? Discover how RCS can help your brand share interactive content, engage with customers and increase brand engagement.
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