Google Business Messages
Google's Business Messages

Din direkte forbindelse til kundernes søgninger

Kontakt med kunderne, hvor og når de har brug for det. Giv en dialogbaseret oplevelse direkte fra Google Search og Maps.

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Start samtalen med dine kunder i dag

Skab værdi for virksomheden

Øg kundetilfredsheden og salget, og få flere loyale kunder gennem effektiv kundeservice. 

Vær der, hvor kunderne har brug for dig

Mød kunderne i det øjeblik, de har brug for hjælp, direkte fra Google Search, Maps eller på tværs af dine egne kanaler.

Differentier dit brand

Skab en unik kundeoplevelse. Sæt standarden for din branche, og sæt din virksomhed på landkortet.

Googles-Business-Messages

Din direkte forbindelse til dine kunders søgning

Mød dine kunder i det øjeblik, de har brug for det. Når dine kunder søger efter produkter, leder efter en lokal virksomhed, vil foretage et køb eller har brug for hjælp.

Googles Business Messages gør det muligt for dig at blive opdaget uden problemer på flere forskellige indgangspunkter!

  1. Google Search & Google Maps

  2. Dine egne kanaler, som f.eks. dit websted

  3. Flere steder på Android, f.eks. i apps

Samtaler Googles Business Messages

Giv en god kundeoplevelse og skab værdi

På Googles Business Messages kan kunderne indlede samtalen, når det passer dem. Samtalerne foregår på en Google-beskedflade, der er tilgængelig på iOS og Android.

Skab og tilføj værdi under hele kunderejsen med rige funktioner, fra opdagelse til købsmomentet. Brug karruseller og kort til et rigere engagement, smarte svarchips til hurtigere svar eller chatbot-funktioner og smart automatisering til at give personlig on demand-support.

Begynd at bruge Googles Business Messages med CM.com

Googles Business Messages er implementeret i vores løsninger. Vi hjælper dig med nemt at integrere Googles Business Messages i dit workflow. 

Book et møde

Få adgang til Googles erhvervsmeddelelser med CM.com

business messaging api

Business Messaging API

Integrer direkte med vores Business Messaging API, og opret forbindelse til dine kunder via deres foretrukne kanaler. Vores API kombinerer flere kommunikationskanaler i en enkelt platform. Få adgang til tovejsbeskeder med høj volumen og global rækkevidde.

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mobile service cloud

Mobile Service Cloud

Én løsning med alt det, du har brug for til at give en problemfri kundeoplevelse, når som helst, hvor som helst. Interager med dine kunder via deres foretrukne kanal via én Omnichannel Inbox, eller automatiser dine samtaler med en chatbot.

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Vælg den løsning, der passer til dine behov

DKK 799

pr. måned

Mdl. aktive brugere
  • Tæller unikke brugere, som du har engageret med beskeder i en kalendermåned.

  • Den bedste løsning til flere meddelelser til et begrænset antal brugere

  • Anvendelsesområder: nyhedsbreve, daglige opdateringer

DKK 599

pr. måned

Samtaler
  • Tæller antallet af 24-timers vinduesbeskeder til en unik bruger

  • Den bedste løsning til chats med kunder med et klart start- og slutpunkt

  • Anvendelsesområder: kundesupport, spørgsmål og svar, bots til samtaler

DKK 599

pr. måned

Beskeder
  • Tæller alle indgående og udgående beskeder til de relevante kanaler

  • Den bedste løsning til enkeltstående meddelelser med begrænsede svar

  • Anvendelsesområder: notifikationer, påmindelser, marketing

Bliv inspireret

WhatsApp vs Facebook Messenger
Jan 17, 2024 • Instant Messaging

WhatsApp vs Facebook Messenger: Which Messaging Channel is Best for What?

WhatsApp and Facebook Messenger are both established messaging channels for customer engagement. But what are the differences? Which advantages does each channel have for what business use case? Let's dive into the details

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Sep 22, 2023 • Instant Messaging

Chatbots in Action: Facebook Chatbots

In the real world, people use different environments to achieve different goals. They’ll go to brick-and-mortar shops to compare prices and competitors. Visit a showroom to experience products up close. Or schedule a meeting to see a live demo. But is that how it works in the digital world? Yes, it is. The digital world has various environments, too, from websites to messaging channels, social platforms and more.

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Sep 13, 2023 • Instant Messaging

Chatbots in Action: Instagram Chatbots

Every channel where customers interact with a brand offers a different experience. Among the most distinctive is Instagram. Unlike other social media apps, Instagram users scrolling through posts often feel a deeply personal connection with the sources they follow: celebrities, favorite products, and subjects they’re passionate about. It’s a community built on trusting influential people.

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Sep 06, 2023 • Instant Messaging

A2P Messaging Fraud and Prevention for Businesses

Safeguarding company data against security threats should be on the top of the priorities list for every modern company. Especially since A2P, or application-to-person messaging fraud is on the rise. Read all about the different types of A2P fraud and what steps you can take to avoid being the next victim.

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Aug 10, 2023 • Instant Messaging

Introducing Facebook Marketing Messages

Social media plays a central role in modern-day customer engagement. Personalized messages on the favorite messaging platforms of your customers will skyrocket the customer experience and grow brand loyalty. Meta now introduced a new way to market to your audience: via Facebook Messenger.

How Popular is Facebook Messaging
Jul 20, 2023 • Instant Messaging

Facebook Messenger: Popularity, Users, and Insights

Everybody has probably used (or at the very least heard of) Facebook and its communication channel Facebook Messenger. But did you know that Facebook Messenger can be of great added value for your business? Use this versatile channel to reach your audience!

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May 19, 2023 • Instant Messaging

Introducing Instagram Marketing Messages

Today, more and more customer engagement happens on social media. And with good reason. Personalized messages on the favorite messaging apps of your customers can truly benefit your brand awareness. Instagram's new Marketing Messages feature offers a great marketing tool to be visible where your customers are and re-engage them to boost those conversion rates.

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Jan 02, 2023 • Instant Messaging

What Is a WhatsApp Opt-in and Why Do I Need It?

WhatsApp has a number of policies in place to help them improve the overall customer experience and build a more positive relationship between consumers and online businesses. One such policy specifies that, before sending any messages to your customer through WhatsApp Business, businesses must first receive consent to do so.

end-of-sms
Dec 02, 2022 • Instant Messaging

SMS is 30 years old! 30 facts about SMS through the ages

Happy birthday, SMS! This famous channel celebrates its 30th birthday on December 3rd, 2022. From messages between individuals to SMS Marketing, the channel reigns supreme in the world of telecommunications. Let's look at some fun statistics and details you might not know about; 30 years of SMS history, the channel that pioneered mobile messaging as we know it today.

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