WhatsApp Business Solution

Start the conversation on WhatsApp and provide world class mobile customer experiences on this popular messaging channel.

Get started in 3 steps Contact us on WhatsApp

Efficient Communication

The WhatsApp Business Solution is a valuable and powerful tool for high quality conversations to enhance the customer service and improve your business results.

Rich Conversations

WhatsApp is one the most popular messaging channels on the planet allowing you to talk to customers in real-time and have relevant and rich conversations.

Secured Messaging Channel

As WhatsApp Business Solution provider we provide a cloud based solution to securely host WhatsApp data. Our officially supported API is GDPR compliant and secured with end-to-end encryption.

WhatsApp opens up a world of opportunities to provide world class customer service and minimize the friction in the buying and customer journey.

With the WhatsApp Business Solution you can connect with your customers globally on their favorite messaging channel. Provide a seamless customer experience with rich content and the variety of features WhatsApp for Business has to offer.

1 billion people use WhatsApp every day
65 billion WhatsApp messages are sent per day
195 minutes is the average time spent on WhatsApp per week

Get started in 3 steps

How Our Customers Use WhatsApp Business

We've teamed up with some of our customers to share their success stories. Read how businesses, across various industries, successfully use WhatsApp for Business for better service and support.

Media

Send images, videos, audios, documents to complete processes faster.

Location

Share location information in real-time to enhance delivery experiences.

Contacts

Use the contact array to send contact information to your users.

User Verification

Securely protect customer accounts with two factor authentication.

WhatsApp allows you to amplify your communication with rich content like pictures, videos, locations, and more.

With your business WhatsApp account you can set-up quick replies, indicate opening hours, show your address and link to your website. If your customers are not ready to make a purchase, they can get in touch with you to find that extra bit of information and support needed.

Use the WhatsApp messaging app for:

Alerts: Updates, changes or reminders, alert when it matters
Notifications: Reminders of deliveries, orders, and appointments
Customer Support: Talk with your customers and deliver support

Monthly Active Users (unique customers)	Price **
Up to 500	€ 99 / month
Up to 1000	€ 149 / month
Up to 2500	€ 249 / month
Up to 5000	€ 349 / month
Up to 10000	€ 499 / month
> 10000	Contact us for Custom Pricing
* One-time onboarding fee of €499 applies
** Excluding Cost per Templated Message

Start with WhatsApp API To Mobile Service Cloud

Create an Account on CM.com

Register for free on our platform to get started with the WhatsApp Business Solution. Existing customers can simply log in to their account to kick-start the process.

Request Access

Once logged in, head to "Channels" and request access via the WhatsApp icon. To start testing right away, set up our WhatsApp sandbox. We keep you informed throughout the on-boarding process.

Use WhatsApp for Customer Service

Once approved you can start sending messages with WhatsApp. Use the Mobile Service Cloud or the WhatsApp API to provide great customer support via WhatsApp.

✔️ Mobile Service Cloud to easily manage your conversations: Receive incoming support queries or start a conversation with your customers on WhatsApp. Manage all your messaging channels together in one easy to manage dashboard and provide the best customer experience.

To the Mobile Service Cloud >

✔️ Simple Integration via API: Our Business Messaging API combines multiple communication channels into a single platform, providing you with a high-volume and two-way customer engagement solution.

To the API docs >

Reduce pressure on your customer care team by automating repetitive tasks. Let our chatbots handle the recurring jobs so your agents can focus on the conversations that really matter. Hand over the conversation to a customer care agent if the conversation becomes too complex. This way, you can still be of real value to your customers.