Contact Help
Contact Register

RCS Business Messaging.

Discover the Next Generation of Text Messaging. Improve your customer experience and mobile marketing with RCS Messaging.

Create an account Talk to Support

The Future of Mobile Messaging Is Here

Get Started With RCS in 3 Easy Steps

Create an Account on CM.com

To kickstart the process, register for free on our platform. Existing customers can simply log in to get started.

Get Started Now

Request RCS Access

Once logged in, you will find "Channels" on your dashboard - request access via the RCS icon. We'll keep you informed throughout the on-boarding process.

Enrich Your Communications

Send rich, interactive and personalised experiences right within the #1 most used feature of phones today, the SMS inbox! All you need is your customers’ phone number.

Redefine Mobile Messaging With RCS

For years, SMS has dominated the way we communicate via mobile. It still is one of the most reliable channels, but new channels with richer features continue to emerge.

RCS is like modern day messaging apps, with a big difference of using the carrier networks instead of the internet. It allows brands to enhance how they engage with customers on many different levels. 

  1. Verified Sender: Know who is reaching out to you

  2. Rich Content: Send Images, GIFs, Live Audio and Video

  3. Engagement: Improve your conversion and click rate

  4. Dialogue: Chatbot support, calls and live chats

rich communications services RCS

How RCS Is Transforming Business Messaging

RCS is going to change the way we use SMS and takes communication with customers to a whole new level. Learn how our customers used RCS as a messaging channel.

Take Customer Communication to the Next Level

Gain the Trust of Your Audience

As a verified sender, your customer always knows it's you! This will gain the trust of your customers as they are ensured that the message is sent by a specific, trusted business.

Engage With Customers Like Never Before

Add rich content like pictures, GIFs, audio and even video. Inform, instruct and promote your brand or business with a complete range of tools.

SMS Fallback Guarantees Delivery

We guarantee the delivery of your message. When RCS is not enabled on a mobile device, we offer a fallback. This means that customers will receive a message with the same information via SMS.

Global Coverage

RCS continues to gain more and more global traction and availability. Benefit from the Direct Operator Connections CM.com has in place and get the most out of high quality routes.

GET ACCESS TO ALL CHANNELS

whatsapp
apple business chat
facebook messenger
viber for business
telegram for business
twitter
sms
verified sms

Omnichannel Messaging From a Single Dashboard

With the Mobile Service Cloud, you have access to all messaging channels, tools, and features to lift your customer care to the highest level. Our conversation dashboard minimizes pressure on your agents and enables you to maximize NPS and ROI.

Communicate with your customers through their preferred messaging channel like, WhatsApp, Apple Business Chat, Facebook Messenger, Viber, Telegram, Twitter, SMS and manage all conversations in one easy to use dashboard.

To Mobile Service Cloud

One Business Messaging API to Rule Them All

The CM.com Business Messaging API enables you to send messages from your system to mobile phones all around the world.

This RESTful API is the main interface between your application and the CM.com Platform and can be implemented to communicate via various communication channels such as SMS, Apple Business Chat, WhatsApp, RCS and Viber. We accept single messages, but also very high volumes.

Business Messaging API
multi channels messaging

Get Started With RCS Business Messaging

Request access to RCS Business Messaging and increase your conversions and service.

By connecting to the CM.com platform you can get access to Telegram and all our other messaging channels to make sure you're not missing out in any way.

Request Access Now Talk to Support

Related articles

Chat Apps - Choosing between Channels

Feb 07, 2019 • RCS
There’s a plethora of messaging apps and mobile communication channels available worldwide. Various apps exist, native applications are growing and also standard SMS text messages are still widely in use. In what channel should you invest your resources?

SMS is dead? Guess again!

Nov 06, 2018 • RCS
SMS is something we all know. It has been part of our lives for decades. Therefore, SMS might come across as old, but it has found a renewed purpose. It might potentially change the way we text forever. Let’s see how we get to SMS 2.0.

CM Inspires: Is the future of retail and commerce offline or online?

Mar 26, 2018 • RCS
E-commerce company Alibaba in China is growing a chain of cashless supermarkets called Hema, not to be confused with the Dutch retailer Hema. Customers use their smartphone to pay for products, deliveries are done in under 30 minutes.

Onboarding businesses and operators to roll out RCS Business Messaging

Mar 01, 2018 • RCS
Updating sms messaging with richer content like videos, tickets, and other functionalities through RCS, Rich Communications Services. You'd say every company working with mobile messaging would implement RCS right away. That's however not the case.

CM in 2017: about growth, payments, design, culture and innovation

Feb 26, 2018 • RCS
During the Mobile World Congress, more than 110,000 people will come together in Barcelona. CPaaS (Communication Platform as a Service) companies such as CM.com will receive extra attention, thanks in part to the development of RCS that CM.com has made a substantial contribution to in partnership with Google.

Showcasing RCS Business Messaging at Mobile World Congress

Feb 22, 2018 • RCS
This year, SMS enters a completely new phase as brands have the ability to roll out Rich Communication Services (RCS) messages to their customers.

2017 in review: innovations and highlights

Dec 12, 2017 • RCS
At the end of the year, we look back on another beautiful year. A year full of great initiatives from our customers who use our products in their own way to reach their customers, involve employees or guarantee involvement, safety and convenience. CM also experienced a number of highlights that we would like to celebrate in this summary.

Mobile trends for 2018: What can we expect?

Dec 06, 2017 • RCS
Where there was some speculation about the end of the smartphone era last year, it is now clear that the importance of the mobile phone will continue to. And because mobile technology continues to evolve at such a rapid pace, the expectations of mobile users also rise quickly. This is why successful companies embrace the possibilities of mobile and are familiar with the trends for 2018.

RCS is taking over the world of SMS. Or is it?

Oct 23, 2017 • RCS
The next big thing in mobile communications: Google’s RCS promises to upgrade messaging with popular chat features. It is even said that RCS will replace SMS as the new interactive messaging service. But does RCS really mean the end of SMS?
CM.com
Global
Select your region
+31 (0) 76 572 70 00
CM.com is a GSMA Member

Is this region a better fit for you?

Go