rcs-business-messaging
RCS Business Messaging

Discover RCS: The Future of Text Messaging

Bring text messages to life with rich media for the ultimate customer engagement

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The Power of RCS for Enhanced Customer Engagement

Rich Communication Services (RCS) redefines mobile messaging, leveraging carrier networks instead of the internet. It empowers brands to elevate customer engagement for marketing, customer service, commerce, and security.

RCS CUSTOMERS

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Offer the Ultimate Shopping Experience and Boost Conversions

Use RCS Messaging to send your audience personalized updates and offers, and provide them with a seamless in-channel shopping experience to boost revenue.

Provide Personal Customer Service Anytime, Anywhere with RCS

Add RCS to your contact center to facilitate seamless agent-customer connections. Handle multiple conversations simultaneously without losing personalized customer support.

Strengthen Security with RCS

Implement One Time Passwords (OTP) to verify and authenticate your customers and send passwords safely, reinforcing the security of online data, and prioritizing safety for all users.

Take Customer Engagement to the Next Level With RCS

Verified Sender

Displays authenticated brand and company details within a message, reassuring the user that their communication with this account is secure.

Rich Content

RCS enables rich content features such as images, media carousels, CTA buttons, GIFs, live audio, and video.

Dialogue

Enhance audience engagement with live chats, chatbot support, and calls, ensuring the personal support they need.

Engagement

Engage your audience when relevant to them and boost your conversion and click-through rates.

Guaranteed Delivery

CM.com guarantees the delivery of RCS messages with a fallback to SMS text messages.

RCS: The Best of SMS and Messaging Apps in One Channel

Discover how RCS Business Messaging can help your brand share interactive content, engage with customers and increase brand engagement.

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Why CM.com?

  1. Fast implementation and migration
  2. Integrate via API or software
  3. Premium customer support
  4. GDPR-compliant & secure

Latest Articles

Protect Your Customers from Fraud With RCS Sender Verification
Jun 05, 2024 • RCS

Protect Your Customers from Fraud With RCS Sender Verification

Cybercrime and spam messaging is on the rise. Criminals attempt to impersonate trusted businesses in the hopes of scamming loyal customers out of their personal details, login credentials, and even banking information. This damages the trust between customers and businesses. How can you tell which messages are legit, and which ones aren't? RCS Business offers verified sender profiles, helping customers identify official business accounts so they can engage with business communication with confidence.

Unified Messaging With RCS on iOS
May 15, 2024 • RCS

Unified Messaging With RCS on iOS

RCS is a rising star among the messaging channels. It combines the reliability of the SMS network with the added benefits of rich media and other modern messaging features. Its only hiccup was reach - iOS didn't support RCS. Until now.

whatsapp-authentication
Apr 06, 2023 • RCS

Two Factor Authentication (2FA) on Different Messaging Channels

Two Factor Authentication, or 2FA, is an effective way to protect your data and your customers. But how do you set up Two Factor Authentication? And what messaging channels can be used for 2FA?

Why You Need RCS to Boost Sales
Jan 30, 2023 • RCS

Why You Need RCS to Boost Sales

RCS, or Rich Communication Services, is the latest evolution in text messaging, and it's well on its way to becoming the world's biggest messaging channel. There’s never been a better time to explore what RCS can do for your business.

end-of-sms
Dec 02, 2022 • RCS

SMS is 30 years old! 30 facts about SMS through the ages

Happy birthday, SMS! This famous channel celebrates its 30th birthday on December 3rd, 2022. From messages between individuals to SMS Marketing, the channel reigns supreme in the world of telecommunications. Let's look at some fun statistics and details you might not know about; 30 years of SMS history, the channel that pioneered mobile messaging as we know it today.

Chat Apps - Choosing Between Channels
Jun 01, 2022 • RCS

How to Choose Between Different Messaging Channels?

There’s a plethora of messaging apps and mobile communication channels available worldwide. Various apps exist, native applications are growing and also standard SMS text messages are still widely in use. In what channel should you invest your resources?

an-intro-to-rcs-messaging-for-marketers
May 30, 2022 • RCS

An Intro to RCS Messaging for Marketers

How can your business use RCS Bussiness Messaging for marketing campaigns? Discover how RCS can help your brand share interactive content, engage with customers and increase brand engagement.

RCS vs. SMS Messaging: A Comparison
May 10, 2022 • RCS

RCS vs. SMS Messaging: A Comparison

Thanks to its rich content and other interactive features, RCS messaging is taking the SMS marketing world by storm. But what is the difference between RCS and SMS? Today, we’ll compare RCS vs. SMS for use in your mobile marketing campaigns.

end-of-sms
Nov 06, 2018 • RCS

Do You Think SMS is Dead? Guess Again!

SMS is something we all know. It has been part of our lives for decades. Therefore, SMS might come across as old, but it has found a renewed purpose. It might potentially change the way we text forever. Let’s see how we get to SMS 2.0.

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