Connect up to 1.4 billion active users of Apple devices with iOS 11.3. or higher and handle chats via Apple Messages for Business.
Enable easy and secure customer contact to help, schedule appointments and complete purchases with Apple Pay.
Reach your customers anytime and anywhere. If there is no internet connection available, an SMS fallback is initiated.
On Apple Messages for Business, customers initiate the conversation whenever it's convenient for them. They will have access to all conversations they had with you previously. Because of the many features of Apple Messages for Business, rich services can be provided, all within this one messaging channel.
Apple Messages for Business puts an end to waiting lines and customers being put on hold, for example by integrating smart automation and chatbots. Deliver seamless support to grow customer loyalty.Create an Account
Integrating Apple Messages for Business is a great way to turn a conversation into a successful conversion.
Offer Apple Pay for easy and secure payments for your products and services, without leaving the conversation. A payment request looks like a normal chat bubble, but displays the familiar Apple Pay payment sheet. After the customer authorizes the payment, the payment request updates to reflect that payment is complete.
Integrate directly with our Business Messaging API and connect to your customers on their preferred channels. Our API combines multiple communication channels into a single platform. Get access to high volume two-way messaging and global reach capabilities.Read more
One solution with everything you need to provide a seamless customer experience, anytime, anywhere. Interact with your customers through their preferred channel via one Omnichannel Inbox, or automate your conversations with a chatbot. For a five-star service.Read more
The Mobile Marketing Cloud is the only omnichannel customer engagement solution that includes mobile messaging channels like SMS and WhatsApp. This empowers marketers to create superior experiences that increase engagement and conversion.Read more
Counts the number of unique users you engaged with messages in a calendar month
Best option for multiple messages to a limited set of users
Use Cases: newsletters, daily updates
Counts the amount of 24-hours window messages to a unique user
Best option for chats with customers with a clear start and end point
Use Cases: customer support, Q&A, conversational bots
Counts all inbound and outbound messages to applicable channels
Best option for single messages with limited responses
Use Cases: notifications, reminders, marketing
Apple Messages for Business is just 1 of many messaging channels used by more and more brands. Their emergence generates many questions from businesses. Chat with your customers on their preferred mobile channels.Download Guide
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