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Apple Messages for Business

Engage Customers with Apple Messages for Business

Integrate Apple Messages for Business into your communication strategy and transform conversations into loyal customers.

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Excel in Customer Service and Commerce

Leverage Apple Messages for Business to deliver tailored updates and exclusive offers to your audience, while offering a seamless in-channel shopping experience to drive revenue growth.

Unlock Success With Apple Messages for Business

Interact With Apple Users

Connect up to 1.8 billion active users of Apple devices with iOS 11.3. or higher, and handle chats via Apple Messages for Business.

Enrich Customer Care

Enable easy and secure customer contact to help, schedule appointments, and complete purchases with Apple Pay.

Rich Conversations

Offer a whole new way to talk to your customers in real time and have relevant and rich conversations.

Apple messages

Direct Connection to Your Audience on Apple Devices

Apple Messages for Business is a powerful channel that adds exceptional value for businesses, enabling direct connections with customers on iPhone, iPad, Mac, and Apple Watch.

Customers initiate conversations with your business through various touchpoints, including web, in-app, social media, Apple Maps, iOS Search, or by tapping on any phone number of your choosing.

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Mastering Conversational Messaging: A Comprehensive Guide

Guide to conversational messaging

Customers Want It, Businesses Need It

Apple Messages for Business is just one of many messaging channels used by more and more brands for customer communication and engagement.

In this guide, you’ll learn how using the most relevant messaging channels can do the same for your business.

Download Guide

Why CM.com?

  1. Fast implementation and migration
  2. Integrate via API or software
  3. Premium customer support
  4. GDPR-compliant & secure

Latest Articles

Unified Messaging With RCS on iOS
May 15, 2024 • Instant Messaging

Unified Messaging With RCS on iOS

RCS is a rising star among the messaging channels. It combines the reliability of the SMS network with the added benefits of rich media and other modern messaging features. Its only hiccup was reach - iOS didn't support RCS. Until now.

hero-17-sms-customer-service-templates-to-use-today
Apr 29, 2024 • Instant Messaging

17 SMS Customer Service Templates to Use Today

Using SMS customer service templates not only saves time but lets your support team create personalized, on-brand communications with just a few clicks. Today we’ll share business text message templates you can use to give your customers the information they need — fast.

SMS Customer Service
Apr 08, 2024 • Instant Messaging

How to Effectively Use SMS for Late Payments

Organizations face a significant challenge in effectively managing overdue payments and cash flow in a positive light with customers. To collect payments while keeping relationships intact and increasing engagement, SMS has emerged as a powerful, efficient and convenient tool for both businesses and customers. In this blog, we’ll explore how to effectively use SMS for late payments, highlighting its benefits and best practices.

WhatsApp vs Facebook Messenger
Jan 17, 2024 • Instant Messaging

WhatsApp vs Facebook Messenger: Which Messaging Channel is Best for What?

WhatsApp and Facebook Messenger are both established messaging channels for customer engagement. But what are the differences? Which advantages does each channel have for what business use case? Let's dive into the details

facebook-chatbot-1
Sep 22, 2023 • Instant Messaging

Chatbots in Action: Facebook Chatbots

In the real world, people use different environments to achieve different goals. They’ll go to brick-and-mortar shops to compare prices and competitors. Visit a showroom to experience products up close. Or schedule a meeting to see a live demo. But is that how it works in the digital world? Yes, it is. The digital world has various environments, too, from websites to messaging channels, social platforms and more.

instagram-chatbot
Sep 13, 2023 • Instant Messaging

Chatbots in Action: Instagram Chatbots

Every channel where customers interact with a brand offers a different experience. Among the most distinctive is Instagram. Unlike other social media apps, Instagram users scrolling through posts often feel a deeply personal connection with the sources they follow: celebrities, favorite products, and subjects they’re passionate about. It’s a community built on trusting influential people.

messaging-fraud-and-prevention-for-businesses
Sep 06, 2023 • Instant Messaging

A2P Messaging Fraud and Prevention for Businesses

Safeguarding company data against security threats should be on the top of the priorities list for every modern company. Especially since A2P, or application-to-person messaging fraud is on the rise. Read all about the different types of A2P fraud and what steps you can take to avoid being the next victim.

blog-facebook-marketing-messages
Aug 10, 2023 • Instant Messaging

Introducing Facebook Marketing Messages

Social media plays a central role in modern-day customer engagement. Personalized messages on the favorite messaging platforms of your customers will skyrocket the customer experience and grow brand loyalty. Meta now introduced a new way to market to your audience: via Facebook Messenger.

How Popular is Facebook Messaging
Jul 20, 2023 • Instant Messaging

Facebook Messenger: Popularity, Users, and Insights

Everybody has probably used (or at the very least heard of) Facebook and its communication channel Facebook Messenger. But did you know that Facebook Messenger can be of great added value for your business? Use this versatile channel to reach your audience!

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