Viber for Business
Add Viber for Business to your multi-channel support and marketing strategy. The low-cost way to connect with your customers.
Start your Viber conversations today
Used all over the world
Viber has 1 billion users in 193 countries and is commonly used in person to person communication. Benefit from this convenient app that is now open for business to consumer communication.
Your audience matters
Viber is growing in popularity and offers besides transactional messaging also the possibility to send marketing messages. Keep your conversations going no matter where your customers are.
Automatic channel fallback
We guarantee the delivery of your message. If there is no internet connection available or your recipient doesn't have Viber installed, we can automatically fall back to SMS.
Connect with your customers via Viber
Using Viber for Business through the CM.com Platform guarantees that you not only benefit from the advantages of Viber, but also those of CM.com. Our platform offers you several other tools and products that you can freely use to ensure that you reach your customers in the way you, and your customers, want. As Viber grows in popularity, this is where your customers will be. Be where your customers are.
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Secure communication via end-to-end encryption
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Trusted by your clients, verified by Viber
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Simple integration with an existing API
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Offer support via one Customer Contact dashboard
What does Viber for Business cost?
Viber has a monthly fee or 300 euro's that works as a minimum prepaid amount. For example, if you use 370 euro's on Viber messages, you pay 370 euros. If you use 130 euro's on Viber messages, you pay 300 euro's. Contact us for prices per message.
Why use CM.com as your Viber for Business provider?
All your customer's preferred channels
From Viber & WhatsApp to Apple Business Chat, combine them in one interface or choose the channels your customers prefer most. This makes customer service easy for you and your customers.
To all Messaging ChannelsOne easy-to-use Contact Center tool
Connect to all Messaging Channels via one interface and switch easy between channels so you can continue conversations with multiple customers through multiple channels.
Our Customer Contact toolExtra built-in features
Benefit from built-in features like quick replies and chat bots. Insert rich media into the conversation, amplify your communication with pictures, videos, locations, opening hours, and more.
GET ACCESS TO ALL CHANNELS
One Contact Center tool for all conversations
Communicate with your customers via all Messaging Channels in one Customer Contact dashboard.
The dashboard allows you to have one-on-one conversations with your customers, integrate customer profiles in your CRM, and to seamlessly transfer chats to other departments. Use quick replies, chatbots, and out-of-office notifications.
Read moreOne Business Messaging API to rule them all
The CM.com Business Messaging API enables you to send messages from your system to mobile phones all around the world.
This RESTful API is the main interface between your application and the CM.com Platform and can be implemented to communicate via various communication channels such as SMS, Apple Business Chat, WhatsApp, RCS and Viber. We accept single messages, but also very high volumes.
Read more
Get started with Viber for Business
Request access to Viber for Business and increase your conversions and service.
Viber is only a part of our Business Messaging API. Connect with our platform to discover then all. They’re all in one place, ensuring you full access to reach your customers on the channel they’re on today.
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