Use conversational messaging to deliver personalized updates, resolve inquiries promptly, provide exceptional customer service, nurture loyalty, and build stronger customer relationships.
Whether you're facilitating purchases or offering real-time (sales) assistance, optimizing your business-to-customer communication drives revenue and sales growth.
Verified Sender information is presented when users interact with a legitimate business, fostering trust for the consumer.
Engage your audience when relevant to them with live chats and calls, ensuring the personal support they need and boosting your conversions.
Telegram offers secure communication through end-to-end encryption, ensuring that messages and media shared are protected from unauthorized access.
Message delivery is guaranteed. If the recipient lacks an internet connection or doesn't have Telegram installed, our system seamlessly switches to SMS as a backup.
Telegram, boasting 100 million active users and facilitating 15 billion daily messages, is a dynamic platform for businesses to connect effectively with customers.
With its secure and user-friendly platform, Telegram empowers businesses to deliver personalized messages, updates, and customer support, all while fostering trust and loyalty.
Telegram features include:
Channels: Broadcast to a wide audience
Groups: Facilitate group discussions easily
Secret Chats: End-to-end encryption secure messaging
Passport: Upload ID documents for KYC compliance
Integrate Telegram directly through our Connectivity platform. Our API combines multiple communication channels into a single platform.
Want to provide customer service via Telegram? With Mobile Service Cloud, you can interact with your customers in one easy-to-use inbox.
Customer engagement today happens on a variety of online messaging channels to attract, engage, interact, and convert.
In this guide, you’ll see how using the most relevant messaging channels can do the same for your business.Download the guide
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