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Telegram for Business Messaging

Add Telegram to your digital communication strategy and connect with your customers.

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Elevate Customer Engagement and Drive Sales with Telegram

Explore Telegram for Business Messaging to enhance customer engagement, foster loyalty, and streamline interactions for higher revenue and increased sales conversions.

Exploring the Advantages of Using Telegram in Business

Verified & Trusted Channel

Verified Sender information is presented when users interact with a legitimate business, fostering trust for the consumer.

Dialogue & Engagement

Engage your audience when relevant to them with live chats and calls, ensuring the personal support they need and boosting your conversions.

Secure Communication

Telegram offers secure communication through end-to-end encryption, ensuring that messages and media shared are protected from unauthorized access.

Guaranteed Delivery

Message delivery is guaranteed. If the recipient lacks an internet connection or doesn't have Telegram installed, our system seamlessly switches to SMS as a backup.

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Build Customer Connections with Telegram for Business

Telegram, boasting 100 million active users and facilitating 15 billion daily messages, is a dynamic platform for businesses to connect effectively with customers.

With its secure and user-friendly platform, Telegram empowers businesses to deliver personalized messages, updates, and customer support, all while fostering trust and loyalty.

Telegram features include:

  1. Channels: Broadcast to a wide audience

  2. Groups: Facilitate group discussions easily

  3. Secret Chats: End-to-end encryption secure messaging

  4. Passport: Upload ID documents for KYC compliance

Contact Us

Mastering Conversational Messaging: A Comprehensive Guide

Guide to Conversational Messaging

Customers Want It, Businesses Need It

Customer engagement today happens on a variety of online messaging channels to attract, engage, interact, and convert.

In this guide, you’ll see how using the most relevant messaging channels can do the same for your business.

Download the guide

Why CM.com?

  1. Fast implementation and migration
  2. Integrate via API or software
  3. Premium customer support
  4. GDPR-compliant & secure

Latest Articles

Unified Messaging With RCS on iOS
May 15, 2024 • Instant Messaging

Unified Messaging With RCS on iOS

RCS is a rising star among the messaging channels. It combines the reliability of the SMS network with the added benefits of rich media and other modern messaging features. Its only hiccup was reach - iOS didn't support RCS. Until now.

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Apr 29, 2024 • Instant Messaging

17 SMS Customer Service Templates to Use Today

Using SMS customer service templates not only saves time but lets your support team create personalized, on-brand communications with just a few clicks. Today we’ll share business text message templates you can use to give your customers the information they need — fast.

SMS Customer Service
Apr 08, 2024 • Instant Messaging

How to Effectively Use SMS for Late Payments

Organizations face a significant challenge in effectively managing overdue payments and cash flow in a positive light with customers. To collect payments while keeping relationships intact and increasing engagement, SMS has emerged as a powerful, efficient and convenient tool for both businesses and customers. In this blog, we’ll explore how to effectively use SMS for late payments, highlighting its benefits and best practices.

WhatsApp vs Facebook Messenger
Jan 17, 2024 • Instant Messaging

WhatsApp vs Facebook Messenger: Which Messaging Channel is Best for What?

WhatsApp and Facebook Messenger are both established messaging channels for customer engagement. But what are the differences? Which advantages does each channel have for what business use case? Let's dive into the details

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Sep 22, 2023 • Instant Messaging

Chatbots in Action: Facebook Chatbots

In the real world, people use different environments to achieve different goals. They’ll go to brick-and-mortar shops to compare prices and competitors. Visit a showroom to experience products up close. Or schedule a meeting to see a live demo. But is that how it works in the digital world? Yes, it is. The digital world has various environments, too, from websites to messaging channels, social platforms and more.

instagram-chatbot
Sep 13, 2023 • Instant Messaging

Chatbots in Action: Instagram Chatbots

Every channel where customers interact with a brand offers a different experience. Among the most distinctive is Instagram. Unlike other social media apps, Instagram users scrolling through posts often feel a deeply personal connection with the sources they follow: celebrities, favorite products, and subjects they’re passionate about. It’s a community built on trusting influential people.

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Sep 06, 2023 • Instant Messaging

A2P Messaging Fraud and Prevention for Businesses

Safeguarding company data against security threats should be on the top of the priorities list for every modern company. Especially since A2P, or application-to-person messaging fraud is on the rise. Read all about the different types of A2P fraud and what steps you can take to avoid being the next victim.

blog-facebook-marketing-messages
Aug 10, 2023 • Instant Messaging

Introducing Facebook Marketing Messages

Social media plays a central role in modern-day customer engagement. Personalized messages on the favorite messaging platforms of your customers will skyrocket the customer experience and grow brand loyalty. Meta now introduced a new way to market to your audience: via Facebook Messenger.

How Popular is Facebook Messaging
Jul 20, 2023 • Instant Messaging

Facebook Messenger: Popularity, Users, and Insights

Everybody has probably used (or at the very least heard of) Facebook and its communication channel Facebook Messenger. But did you know that Facebook Messenger can be of great added value for your business? Use this versatile channel to reach your audience!

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