3 Reasons SMS Improves Customer Experience for Digitally Native Brands
Today, online services have become a part of our daily lives. It’s impossible to imagine a life without digital services accessible on-demand. Similarly, when it comes to payment processing and transfers, through a mobile device, customers expect simple and quick solutions accessible from a digitally-native environment.
How do digitally-native brands offer services to keep up with user demands and customer experience expectations? This article dives into how SMS plays an important role...