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Tag "WhatsApp"

Jul 14, 2021 • WhatsApp
WhatsApp Business: More Types of Proactive Messages Now Available
Have you heard? WhatsApp allows more types of proactive messages to its services and that’s awesome news for your business! It means that you will be able to serve your customers more information they choose to receive.
Jul 08, 2021 • WhatsApp
Our Top 10 WhatsApp Business Greeting Tips
We are all too well aware of the fact that it only takes a few seconds to form an opinion on another person. The persistence of that first impression continues though, despite evidence to the contrary, which means that first impressions matter. A lot.
Jun 01, 2021 • WhatsApp
Explaining WhatsApp Business Pricing
With a user base that spans teenagers to grandparents, WhatsApp is a success story that’s unfolding before our eyes.
May 04, 2021 • WhatsApp
How to Create a Facebook Business Page: A Step-by-Step Guide
It's no secret that Facebook is a great tool for marketers to reach their target audience and grow their business. But creating a page can be intimidating, especially if you're new to social media marketing. That's why we've put together this step-by-step guide on how to create the perfect Facebook Business Page, from start to finish.
Mar 30, 2021 • WhatsApp
How to Use WhatsApp for Business: 6 Creative Customer Case Studies
There’s no denying the popularity of WhatsApp as a communication channel for consumers. But how can businesses leverage WhatsApp’s popularity with consumers? We take a brief look at six brands that effectively use WhatsApp Business to engage their customers and drive brand loyalty.
Mar 30, 2021 • WhatsApp
Future-Proof Your Business with Conversational Commerce
Conversational Commerce is the convergence between messaging apps and commerce. Messaging apps such as Facebook Messenger, WhatsApp Business, WeChat, Viber, and native apps like RCS (Android) and Apple Business Chat (iOS) will fulfil a significant commercial role in your customer communications.
Mar 30, 2021 • WhatsApp
All You Need to Know About WhatsApp Business Opt-Ins
If you want to reach out to your customers with outbound messaging via the WhatsApp Business solution, you'll need an active opt-in. In this blog, we'll share exactly how you can get valid opt-ins for WhatsApp Business and ways you can direct customers to your WhatsApp Business channel.
Mar 30, 2021 • WhatsApp
A Starter Guide to Whatsapp Message Templates & Buttons
WhatsApp Business message templates are specific message formats that businesses use to send out notifications, alerts, and customer care messages to people who have opted-in to receive messages. These may include appointment reminders, shipping information, issue resolutions, payment update, and now they can be enriched with interactive buttons. Here’s what you need to know about this platform.
Mar 30, 2021 • WhatsApp
Successful Starting Points for WhatsApp
If you’re getting started with WhatsApp Business, that’s great news! You now have access to a pool of more than 2 billion users, but you need to figure out the best way to engage with your audience on WhatsApp. You need to create a starting point for your potential customers to start reaching out to you on WhatsApp – here’s how.
Mar 30, 2021 • WhatsApp
The What and Why of WhatsApp Customer Care
WhatsApp customer care enables organisations to answer customers' questions through this popular communications' app. While the providing organisation usually pays a small fee for the service, it's free of charge for the customer and incredibly easy to use. Here's everything you need to know about WhatsApp for customer care.
Mar 26, 2021 • WhatsApp
A Detailed Guide to Using a WhatsApp Chatbot for Business
Businesses across all sectors are starting to see the mind-bending value of one of the most promising digital trends in recent history: chatbots. Specifically WhatsApp chatbots. We'll dive into some of the reasons you should take notice of the potent business trend that is WhatsApp chatbots.
Mar 25, 2021 • WhatsApp
Platform Updates: March 2021
Every day, over a hundred developers are working on improving the CM.com platform. In this update, we want to inform you about the latest changes made to improve your platform experience.
Mar 04, 2021 • WhatsApp
What is WhatsApp Business? Top benefits of the most popular messaging app
Are you interested in learning about WhatsApp Business and what it can offer as a customer support tool? Introducing a new channel can be time-consuming and tricky – but not to worry. We’ve broken down everything you need to know about WhatsApp Business to prepare you for this new addition to your omnichannel toolkit.
Jan 28, 2021 • WhatsApp
17 ways business messaging enhances your customer satisfaction
The ease of communication between businesses and consumers weighs heavily on customer service. Emerging technologies offer numerous possibilities to start conversations with your customers. Conversational channels such as WhatsApp and Facebook Messenger are increasingly being used by companies to engage with customers. But how can you use these channels? To get you up to speed, we share some proven examples. Get inspired and enhance your customer experience today.
Jan 12, 2021 • WhatsApp
9 mobile marketing mistakes to avoid in 2021
It’s no secret anymore, consumers expect to be able to engage with brands on their mobile devices. For brands, it is the best channel to reach your customers and to drive sales. While not every business needs a mobile app to meet consumer demand, every business needs a smart mobile marketing strategy. We’ll take you through the mobile marketing errors that shouldn’t be made in 2021.
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